1. 5205 JerriLn
Haltom City, TX 76117
817-975-3017
Guerramaria48@yahoo.com
MARIA GUERRA
OBJECTIVE English/Spanish bi-lingual professional seekingan opportunity within an
excellentorganization to maximizemy experience insidea challenging
environment with the opportunity to learn and grow achievinggoals.
SKILLS & ABILITIES Exceptional background in personnel leadership and management. Over
15 years of Retail Management. I have highly developed planning and
budgeting skills, provided staff training and performed customer service
tasks.
EXPERIENCE FAMILY DOLLAR, FORT WORTH, TX
02/2004-04/2016
Retail Manager
Directed operations for entire store with 10 employees. Analyzed daily
production reports for sales, markdowns/markups, lost and stolen items,
Recruited, trained, motivated and supervised assistant managers and sales
associates. Communicated with customers regarding purchases and
returned items. Monitored sales floor activity, displayed merchandise and
evaluated compliance logs. Managed inventory, unloaded and stocked new
shipments, managed daily deposits. Set goals to ensure success.
K-MART, HOBBSS, NM
09/1992-02/2004
Retail Department Manager
Started off as Customer Service then was recruited as Service Desk
Supervisor and there forth was promoted Department Manager. Assisted
store manager directing and developing staff of 40 employees. Facilitated
strategies and employees to achieve company objectives in different sales
departments. Ensured desired company results in the areas of customer
service, profitability, training and merchandizing. Monitored customer
service performance. Set aggressive yet realistic goals to ensure success.
EDUCATION NEW MEXICO JUNIOR COLLEGE, HOBBS, NM
09/1988
Completed first year of college basic courses.
GED-1981

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REFERENCES BRAD EXTROM, FAMILY DOLLAR
DISTRICT MANAGER
817-881-1337
PAT PATTERSON, FAMILY DOLLAR
CO-WORKER
817-881-1337
IRMA MERA, FAMILY DOLLAR
CO-WORKER
682-521-3938
MIRNA LIRA, FAMILY DOLLAR
CO-WORKER
817-558-9024
LAURA, FAMILY DOLLAR
CO-WORKER
505-930-5335