1. Jose L. Natal
2106 N. Springfield, Chicago Illinois 60647 | (312) 731-3741 jln.acc@gmail.com
CCNA – Cisco Network Specialist
■ Profile Summary
Cisco specialist (CCNA):
 Routing and Switching
 Technical support and troubleshooting on IT network
 Installation, configuration and administration of Cisco IT infrastructures
Key Skills
 IT Manager
 Project Manager
 Business Analyst
 WEB Analyst
 Programmer Analyst
 Handles high work load
 Works cooperatively as a team
 Excellent customer service skills; top communication
 Military – Held Top Secret Crypto Clearance
■ Professional Experience
IT Manager Systems and Operations
Cook County Department of Homeland Security and Emergency Management
 Systems and Operations Manager- regarding activations, user set up, inter and intra depar
tment communications for project coordination, hardware and software selection and trou
bleshooting. Additionally, fulfilled various job roles and assignments as a
o Project Manager
o Computer Security Analyst
o Business Analyst
o Systems Analyst
o WEB Analyst
Major Projects:
 Coordinated DHSEM’s move of communication and telephone devices and services
from Sprint to Verizon
 Coordinated and assisted Help Desk IT department with email migration from Group
Wise to Outlook
 Coordinated and assisted Help Desk IT with hardware and software upgrades for

2. o XP to Windows 7 and Office 2007
o Office 2007 to Office 2010
 Identified and coordinated equipment purchase for the Intelligence Room project within
and below DHSEM’s budget constraints
 Single-handedly performed entire office move of DHSEM’s equipment and network
 Assisted purchase and installation of equipment purchases for DHSEM’s Command Cent
er ready room
 Major Activation of Command Center Ready Room
o 2010 NATO Summit in Chicago
o 2010 Elections
o 2011 County Elections
 Project managed the installation and modifications the MCM Technology SQL database
as required by DHSEM to meet FEMA standards for the monitoring and auditing of
DHSEM’s vehicles and communications equipment
Business Analyst
Chickasaw Nation Industries, Inc., Norman, OK, USA
 All assignments incorporated the integration of CNI's Core Competencies into daily fun
ctions, such as: commitment to integrity, knowledge/quality of work, supporting goals of
the company, initiative/motivation, cooperation/relationships, problem analysis/discretio
n, accomplishing goals through organization, positive oral/written communication skills,
leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibil
ity and ownership/accountability of actions taken.
 Projects:
o Updated and maintained user guides, manual and directives for the Department of
Energy and Argonne National Laboratory
o Created an Access database using an InfoPath form to update and maintain
restricted information
o Undertook Cyber Security Analyst job functions ensuring the protection of
classified and sensitive information
■ Education
 CCNA Certificate, National Able Networks, Honors, top three percentile in scoring
 Computer Security and Forensics Investigation Track II, Wright, Chicago, IL USA
 Project Manager Certificate, Cingular Wireless
 Project Manager Certificate, Micro Train
 Bachelor of Arts, Computer Information Systems, President's List, DeVry Institute of
Technology, Chicago, IL USA
 Associate of Arts, Electronics, Wright, Chicago, IL USA, Dean's List