1. 520-975-1125 - toddportz@live.com
TODD PORTZ
toddportz@live.com
E D U C A T I O N
Norwich University
Masters of Science in
Information Assurance
Graduated 2009
P R O F E S S I O N A L
E X P E R I E N C E
Technology Manager
El Rio Health Center
Tucson, AZ
2004 – Present
Technology Consultant
Effusive Networks LLC
Tucson, AZ
2013 – Present
HH-60G Helicopter Crew
Chief (305th Rescue SQ)
USAF Reserve
Davis-Monthan AFB, AZ
2002 – 2008
Network/System Admin
Tucson Unified SD
Tucson, AZ
1997 – 2004
S E C R E T
C L E A R A N C E
DoD Secret Clearance
USAF Reserve 2002 - 2010
C O M M I T T E E S
Employee Events
Committee Chair
El Rio Health Center
2012 – Present
Solutions-focused leader eager to contribute IT expertise
alongside strong management, customer relation,
communication, and team building skills toward actively
supporting organizations in maximizing results
C E R T I F I C A T I O N S
Cisco Certified Network Professional (CCNP) - 2012, Renewed 2015
Cisco Certified Design Professional (CCDP) - 2015
Microsoft Certified Systems Administrator (MCSA) – 2012
Microsoft SQL Server, Implementing and Maintenance – 2012
ITIL Foundations – 2016
A C C O M P L I S H M E N T S
TECHNICAL EXPERTISE
• Over 15 years of IT experience in the planning, leading, and
implementing of critical projects focused on innovative enterprise
information systems architecture design and deployment, with at
least 5 years focusing on the evaluation, implementation,
operation, and training associated with electronic health record
systems.
• Design/implement data centers that efficiently run the daily
operations for 2500+ remote users in addition to providing storage
and ease of management for hosted applications.
• Long-term strategic planning, implementation, and maintenance
of an enterprise-wide, 24x7, mission-critical, high availability
Technology Infrastructure that includes 350+ servers throughout 21
cities and 38 remote offices resulting in a 99.999% operational up-
time.
• Design and overall responsible for all technology under the domain
of the Information Technology department, including all portions of
computer, network, server, voice, hardware, and software.
• High level of technical expertise, quality, efficiency, and accuracy.
• Accountable for managing the design and implementation of all IT
systems and operations across the enterprise.
• Administration and support of all network hardware and software
by supervising the installation, configuration, monitoring and
updating of network/server/voice hardware.
• Oversee and provide insight on network/server/security/voice
documentation that includes detailed documents listing function
and configuration.
• Handle all planning and implementation of redundancy,
application failover and DB synchronization, as well as disaster
recovery for enterprise systems.
• Provide in-depth knowledge of Active Directory, Office 365, Hyper-
V, SharePoint, and SQL obtained by daily management.
• Proficiently develop and implement business continuity, disaster
mitigation and recovery, IT security, and risk assessment strategies.

2. 520-975-1125 - toddportz@live.com
S K I L L S
OS and Server Software
Microsoft Windows
Linux / Mac OS
Active Directory
Microsoft SQL Server
Failover Clustering
Hyper-V Clusters
Microsoft Exchange
Microsoft SharePoint
Office 365
Microsoft Azure
Amazon AWS
Federation Services
Terminal Services and
Kemp Load Balancing
Networking
Cisco Data Center
Cisco Routers/Switches
Cisco Wireless
Meraki Switches/Wireless
Cisco Call Manager
Network Design
SolarWinds Monitoring
Cacti Monitoring
Routing Protocols
DNS / DHCP
Security / DR
Firewalls / NAT / ACLs
Endpoint Protection
Patch Management
Content Filtering
VPN
2FA
Microsoft DPM
Symantec BackupExec
NIST Compliance
Hardware / Power
Cisco UCS
Hitachi Compute Blade
Fujitsu Primergy
Dell PowerEdge
Kaminario SAN
Dell Compellent SAN
Eaton UPS
APC UPS
LEADERSHIP
• Responsible for the long-term direction of the organization’s
technology initiatives. Drive new technology deployments and
strategies. Provide support to company leadership to meet defined
organizational initiatives and goals.
• Run day-to-day operations, directing all facets of IT to include
infrastructure, consulting, and training.
• Direct the teams that creates, designs, and implements all
technical resources for health centers located throughout the State
of Arizona. Manages technical staff members whose primary focus
is the design and installation of server, network, security, database,
and voice infrastructure.
• Contribute dynamic leadership skills towards directing, managing,
and supporting IT resources for 5 different organizations, with full
accountability for leading and coordinating all
technology/consulting projects.
• Created network security audit process to ensure event collection,
auditing, and actionable items were created and enforced.
• Responsible for preparing and maintaining departmental budgets;
monitoring expenses and revenue; evaluating and analyzing data;
strategically forecasting fiscal year needs.
INFRASTRUCTURE MANAGEMENT
• Gather requirements to meet strategic initiative set by senior
leadership and the board of directors, produce specification
documents, agile delivery schedules, and monitor the
implementation of each project.
• Develop plans, implement processes to protect network/data
against security threats.
• Oversee management of projects, system and networking
documentation, and system status reporting.
• Design, implement and manage a Service Management plan,
including selecting an ITIL-ready Service Desk application, defining
scope and objectives, identifying risks, and the maintenance,
monitoring, analysis and reporting on service performance that is
necessary for the successful delivery of a high-quality helpdesk
solution.
• Responsible for forecasting Technology plans to develop, enhance,
and improve patient health.
• Meet with partners, scope work, document design, and create
deliverables to improve businesses dealings with technology.
• Collaborates with other organizations and businesses to assure
smooth development and initiation of new products and services.