1. Jordan Hodges
24 Cunningham Rd. Apt. J39 Taylors, SC. 29687
Phone: (864) 631-7718 E-Mail: 6hodgie9@gmail.com
Objective
I am a hard worker and I am able to use my skills in any setting that I’m lucky enough to join. My past employers would describe me as reliable, dedicated, pleasureto be around and a very fast and thorough
learner. Knowledge is power and also a talent and gift among men to be able to obtain as much as possible with our time in life. I desire to take on the new, at the same time master the old whilecontinuing to
improve in as many aspects of myself that I can. I just want to help change the world.
Work History
Gannett-305 W. Main St. Greenville,SC.
Technical Customer Service Representative
September 2014-August 2015
 Meeting a required OPS every period that consists mostly by providing excellent service where people want to be a part of their neighborhood whether it be through connecting them with their
pastime or bringing in to the new era in a very technical evolving field.
 Setting up subscriptions as well as processing payments for customers in over 85 different publications all over the nation including the Greenville News and USA TODAY.
 Fortune 500 Company.
 Once a month earned commission in 5 different requirements as a technical agent including quality, adherence, sales, saves, and monthly focus.
 Daily troubleshooting on all Gannett publication websites with customers.
 Always met goal in the top 3 of my team on quota for commission every period.
 Very productive job with constant demand for versatility.
$12.50-$13.25/hr plus commision
Alorica –Samsung –356 Center PointeBlvd. Simpsonville,SC.
DTV Agent, Troubleshooting Customer Service Representative January 2013-May 2014
 Troubleshooting DTV products with customers over the phone and email.
 Scheduling appointments for Samsung Technicians to evaluate the product and repair costs if any out of warranty labor would be done on the product.
 Basic computer skills. Often would set up repair tickets for customers at their own homes with Samsung authorized technicians or help them find someone in their area.
 Set up service requests for out of warranty repairs that customers refused or were upset with having to pay for their repairon the product/s.
Inbound emails and call on an 8-10 hour shift.
Publix Supermarket-401 TheParkway Rd. Greer, SC
Deli Clerk, Customer Service Representative, Cashier,Stocker November 2009- August 2012
 Prepare orders of platters, dinners and events for customers and numerous businesses, families, and companies.
 Sliced deli meat with an electric slicer and proper protection equipment for my hands for customer’s daily as part of my regular routine.
 Baked, fried, and cooked varieties of foods in the deli as the Kitchen Runner.
 Responsible for off loading trucks when store shipments came in. I would take the different products, tools, and materials to the correct departments and help sorting in proper locations.
 Constant interaction with customers and I loved doing so.
 Occasionally fill in up front in customer service and the cashier positions if short handed and handled emails, phone calls, and money orders.
$8.50-$9.25/hr.

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Adidas TFELogistics-Spartanburg, SC
Shipping, Receiving, Picker, Packer, Sorter *July 2007-August 2009*
 Handled orders coming in on trucks from all over the country and unloaded accordingly to the plan sheet and order numbers.
 Used electric pallet jacks and standard pallets jacks to unload the trucks, and to take to the correct department for further handling.
 Regular shift required being on my feet for a 12 hour shift to pick and pack 1,200 shoes for production on some days, other days using the different assembly lines for shipping and receiving.
 Acquired some training in forklift with pulling orders from the receiving and shipping trucks. Also, used the forklift to separate orders up in the racks throughout the warehouse for proper
storage and shipping.
 Corrected orders that came to a certain department that were big orders for big clients using RF units, hand held computer to scan and find correct locations and product information through
out the warehouse.
$8.50-$9.50/hr.
Education
Rockledge High School- Rockledge, FL 32955
High School Diploma Received in 2007.
Greenville Technical College- Greenville, SC 29605
Studiedfor Associate Degreein Science.
Returning back next fall to complete thedegree for Engineering.