1. Diana Carter
Columbia, South Carolina 29203 (803) 467-8545 diana.0510@yahoo.com
SUMMARY OF QUALIFICATIONS:
 Ten years of experience working in service delivery positions, enhancing the lives of society at large.
 Excellent oral and written communication skills, as well as, interpersonal skills enhanced through experience working
with the public.
 Service-oriented professional, skilled in establishing and maintaining quality societal, and co-workers relations.
EDUCATION:
Columbia College, Columbia, South Carolina
Social Work – May 2016
Midlands Technical College, Columbia, South Carolina
Associates in Applied Science – Human Services, 2013
EXPERIENCE:
Housing Authority, Columbia, South Carolina
Staff Assistant,October2014 to April 2015 (Federal Work Study)
 Multi-line phone system, receive tenants rent and required confidential documents,furnish receipts .
 Assists residents with recertification, move – in’s, coping, faxing, official papers and administer property keys.
 Manage Mass filing/data entry- work orders, rent, inspections and changes with confidential information.
Midlands Technical College, Columbia, South Carolina
Office Assistant, August 2011 to January 2012 (Federal Work Study)
 Coordinated and scheduled roomavailability for instructor’s new student orientation and advisement.
 Responsible for filing confidential paperwork and operating a multi-line phone system.
 Delivered confidential documents to and from varies destination.
 Communicated with the instructors, students, and adjunct regarding presentations, workshops, concerns and needs.
Women’s Care Center, Columbia, South Carolina
House Coordinator, September 2009 to May 2011
 Managed case load of seven to twelve residents with weekly follow up.
 Generated support for residents through interaction in group sessions and life skills.
 Responsible for facilitating group therapy sessions and residents monitoring.
Dollar Tree, Columbia, South Carolina
Sale Clerk, October 2009 to November 2010
 Provided accurate daily end of shift report handling hundreds ofdollars .
 Trained new employees on facility policies and regulations.
 Processed varies forms of payment for merchandise and assisted customers plus selling items.
Palmetto Fine Cleaners, Columbia, South Carolina
Front Counter Clerk, April 2007 to June 2009
 Recording instructions for incoming dry cleaning and administrating ticket for pick up.
 Ran daily end of day report, handling hundreds of dollars.
 Responsible for locking safe and closing of store , setting alarm.
.
McDonalds, Columbia South Carolina
Customer Service Representative June 2003 to April 2007
 Ensured fast effective services while assisting customers with menu selection.
 Received cash, check and credit card payment for food order.
 Ran daily end of shift report, handling thousands of dollars.
ACCOMPLISHMENTS, MEMBERSHIPS AND TRAINING:
 Zeta Sigma Chapter of Phi Alpha Honor Society, 2015
 Outstanding Student by Major Award Human Services MTC, 2012
 Newman Civic Fellow Award MTC Campus Compact /AmeriCorps, 2011-2012