1. Sarah Kayfes
8447 83rd
street south, Cottage Grove, MN 55016
Cell: (651)-895-9814 Home: (651)-459-5033
s.kayfes@gmail.com
SUMMARY OF QUALIFICATIONS:
 3 ½ years of experience providing exceptional guest services to customers.
 Experience professionally communicating with customers via phone and e-mail.
 3 ½ years of managing multiple tasks in quick paced work environments.
EMPLOYMENT HISTORY:
Sales and Customer Service Representative September 2016-Current
Apostolic Publishing Company Oakdale, MN
 Communicate with new and existing customers through phone and e-mail.
 Manage multiple files in multiple locations in an organized and efficient manner.
 Exceed expectations to maintain a professional outlook for the company.
Team Member March 2016-November 2016
Caribou Coffee St. Paul, MN
 Collaborated with coworkers to ensure excellent, seamlessservicefor the customers.
 Greeted customers utilizing strong interpersonal skills.
 Maintained control in stressful, fast-paced situations.
Cashier/Sales Associate June 2015-December 2015
Goodwill-Easter Seals Cottage Grove, MN
 Organized products in order to give the store a polished appearance.
 Applied customer service skills to deal with complicated issues.
 Greeted and assisted customers achieve the best shopping experience.
Store Team Member June 2013-April 2015
Dairy Queen Woodbury, MN
 Worked well with my team to provide quality service.
 Maintained control under stressful situations while managing multiple tasks.

2. EDUCATION:
Park High School Cottage Grove, MN
High School Diploma 2016
Inver Hills Community College (PSEO) Inver Grove Heights, MN
General electives (12 credits – 1 semester) 2016
REFERENCES:
Brandon Bostic (612) 385-3229
General Manager at Caribou Coffee March 2016-Current
Jim Peterson (320) 444-2767
Youth/Senior Pastor at Roseville Baptist Church June 2012-Current
Professor Wanda Synstelien (507) 828-0668
English Professor at Inver Hills Community College January 2016-May 2016