1. JonathanParker
Experienced , performing retail operator
Address :
Flat 2, 50 Raleigh Drive
Cullompton
Devon
EX15 1FZ
UK Mobile :
+44 (0) 7815 697370
Email:
J.parker724@btinternet.com
A results focused,engaging and entrepreneurial individual who leads by example to deliver retail,operational,
and serviceexcellence in challengingenvironments by nurturingand leading teams to deliver and exceed KPI
targets via exploringand innovatingsolutionsand concepts - a consistently top performer with outstanding
leadership skillsto successfully managea portfolio of stores with Tesco Stores Ltd, up to an annual turnover of
£80 million, c500 staff.
Strategy & Leadership : Providingtop level strategic guidance, subjectmatter expertise and proven ability to
achievecorporate objectives usinghigh level influencing(main board level executives) , relationship building
aptitude, clear lines of communication and financial / commercial acumen - includes sound market analysis
(key drivers) ,capital investments,competition benchmarking, transformation programmes and delivering
exemplary QA standards.
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Retail Store Manager role 1996- 2006 &2009-2015
 High Performance : consistently deliveringgroup (26 stores) top 3 on key metrics, gainingwide
recognition within and across the Tesco business (awards/ exceeding targets), includingprofit.....never
failed to, and often exceeded, in deliveringa balanced set of KPIs
 Operational excellence: leadingoperations acrossseveral stores and differentformats (Metro/
Superstore/ Extra) and recognised as deliveringgroup standards of excellencefor store/ service
standards.Centre of Excellence for aspiringfuturestore managers to complete training/ development.
Lead 5 different stores in winningThe Grocer magazine's "Store-Store Manager" of the month
award.....this feat has never been bettered within Tesco
 Retail Innovation : delivered firstfull refitin Company's history within a 5 day closuretimeline(Honiton)
and was rewarded with winningthe very first,inaugural Tesco "Superstar Store Manager" award
 Business analysis:proven skills and acumen in interpreting local and wider trends within the business,
usinghighly developed decision makingand influencingskillsto identify what needs to be done and how
to successfully deliver improvements
 Customer Focus : consistentdelivery of a complete shoppingtrip for customers, regularly in top 10
stores in Superstore South format (240 stores) for monthly customer satisfaction surveys
 Team Development : utilised strongleadership and motivational skillsto personally develop 9 current
Tesco Store Managers plus numerous deputies and senior team personnel. Was also the area store
manager (Penzance to Yeovil) with accountability for interviewingand signingoff all prospective
managers up to senior team level
 Career Progression :High achiever.After joiningTesco parttime whilstin 6th form, developed career
path to being appointed Store Manager at 24 years old. Subsequently managed 12 stores across the
West country, including2 brand new stores and 1 acquisition site.Most of these sites were classed as
"fix-it"stores where performance, standards,serviceand team moralewere historically very poor

2. Head of Cafes UK 2006-2009
 Selected from 240 stores within Superstore South format to fulfil oneof 5 fresh food "Champion" roles,
working with respective Head Officecategories (Buying etc) and Property Services to help bring plans to
lifeand full fruition acrossall stores in GreatBritain and Northern Ireland
 Within 4 weeks assumed total responsibility for leadingthe Cafe category, lookingafter 350 instore
cafes and 800 plus staff restaurants
 InfluencingSkills:inherited working with 2 catering partners (Compass & Elior) who were performing
badly in operatingtwo thirds of the cafe estate, with decreasinglikefor likesales and increasing
customer dissatisfaction.Worked steadfastly with their leadership teams, establis hingcentres of
excellence and trainingtheir teams in improvingall aspects of their operations
 Innovation/Analysis:Provided solutions for remainingcafes by instigatingsuccessful trial,and
subsequent roll-outof Costa Coffee in Tesco
 Adaptability :as positiveresults expected very quickly, successfully established differentskillsand
created cross functional relationshipswith all areas of the business,Commercial,Marketing,Finance,
Planning,Property as well as regularly attendingand leadingmonthly strategy review/ planning
meetings with main board directors
 Tenacity & resilience:after several years of zero investment into our customer catering offer, was able
to persuadethe Tesco leadership team to invest£4 million of capital expenditurei nto replacing/
upgradinga failingequipment estate ; also persuaded the business to agree, sign off and implement
new design decor and specificationsfor both cafes and staff restaurants as partof our store refit
programme which enhanced the overall customer experience
 Finance: drove cafe profitfrom £2 million per annumat startof tenure to £11.3 million per annumin
08/09
Education : 8 O levels,3 Highers and 1 A level. Proficientin use of Outlook, Word and Excel.
Other :
Attended Manchester Business School
Attended Tesco Developing Leadership Development programme, a course designed for prospective Stores
Directors
I am always very keen to widen my skillsand knowledge basein order to enhance my professional abilities and
am extremely open to diversifyingmy career outlook.
References : Availableon request