1. MR JOHN MILLARD
121 ULVERSTON ROAD
DALTON-IN-FURNESS
CUMBRIA
LA15 8EZ
TEL: 01229 468531 / 07754565405
Email:johnmillard121@yahoo.com
PERSONAL PROFILE.
A fully flexible, hardworking individual who possesses excellent communication skills and able
to work as part of a team or on my own initiative as well as a willingness to learn new skills to
make a positive impact on you and your company. I am also a Cub Scout leader in my spare
time, which I’ve been doing since 1997.
EMPLOYMENT HISTORY.
Salvation Army Retail/Café Assistant July 2015-Present
Serving customers using an electric till.
Taking Orders for food items.
Preparing and making drinks ready for serving (including using a coffee machine to make the
speciality coffees).
Using the awareness of health and safety to keep the work area clean & tidy.
Housekeeping duties (Including cleaning the tables before and after each customer, using the
Dishwasher, hoovering).
Communication with other members of staff to make sure the customers receive their orders
correctly and promptly.
Citizens Advice Bureau Administrative Assistant Jan 2010 – Apr 2010.
• Filing confidential documents in alphabetical order then archiving them.
• Archiving confidential documents.
• Photocopying various paperwork.
• Preparing information packs about the company.
Hitchens Retail/Warehouse Assistant Jul 2009 – Oct 2009.
• Pricing stock ready to go out on the shop floor and making sure everything is priced correctly
and accurately as well as confirming prices with other members of the team.
• Stock rotation to make sure the newest and best stock was on sale and the old stock was taken
of sale and taken into the warehouse ready for the sent back to the supplier or put on hold until
they are ready to be sold again.
• General housekeeping duties to help with health and safety including making sure stock was
stacked correctly and in the correct place.
• Display work to help promote products and offers.
Ethal Austin Retail Assistant Oct 2007 – Feb 2008.
• Customer service both face to face and on the telephone dealing with customer enquiries and
passing various messages on to the other members of the team.

2. • Using an electronic till so serve the customers by cheque, cash, card or vouchers and to deal
with refunds and exchanges of items.
• Stock rotation to make sure the newest and best stock was on sale and the old stock was taken
of sale and taken into the warehouse ready for the sent back to the supplier or put on hold until
they are ready to be sold again.
• Display work to help promote products and offers.
• Pricing stock ready to go out on the shop floor and making sure everything is priced correctly
and accurately as well as confirming prices with other members of the team.
• Cash handling by not only serving the customers, but by helping cash up in the cash office at
the end of the day with the manager.
Age Concern Retail/Warehouse Assistant Aug 2007 – Oct 2007.
• General housekeeping duties to help with health and safety including making sure stock was
stacked correctly and in the correct place.
• Stock rotation to make sure the newest and best stock was on sale and the old stock was taken
of sale and taken into the warehouse ready for the sent back to the supplier or put on hold until
they are ready to be sold again.
• Dealing with deliveries by checking each delivery that came in and making sure the items were
safe enough to sell.
• Customer service both face to face and on the telephone dealing with customer enquiries and
passing various messages on to the other members of the team.
CAT U.K. Administrative Assistant Jun 2007 – Aug 2007.
• Checking emails for customer enquiries.
• Preparing invoices for the products the customer purchased.
• Preparing information packs about our products and services.
• Answering the telephone and dealing with customer enquiries.
Rathbone Training Receptionist 2005 – 2006.
• Customer service both face to face and on the telephone dealing with customer enquiries and
passing various messages on to the other members of the team.
• Dealing with post by opening it and making logs of what the post is and informing other
members of the team what the post was.
• Answering the telephone and dealing with enquiries.
• Keeping track of all messages and making sure they were passed on the relevant people.
Agrilek Administrative Assistant 2003 – 2004.
• Filing documents in alphabetical order ready for archiving.
• Archiving documents.
• Paper shredding confidential documents and to help with recycling.
N.C.H. Retail Assistant 2001 – 2002.
• Using an electronic till so serve the customers by cheque, cash, card or vouchers and to deal
with refunds and exchanges of items.
• Stock rotation to make sure the newest and best stock was on sale and the old stock was taken
of sale and taken into the warehouse ready for the sent back to the supplier or put on hold until
they are ready to be sold again.
• Display work to help promote products and offers.

3. • Pricing stock ready to go out on the shop floor and making sure everything is priced correctly.
• Cash handling by not only serving the customers, but by helping cash up in the cash office at
the end of the day with the manager.
• Customer service both face to face and on the telephone dealing with customer enquiries and
passing various messages on to the other members of the team.
Walter Wilsons Retail/Warehouse Assistant 1999 – 2000.
• Stock rotation to make sure the newest and best stock was on sale and the old stock was taken
of sale and taken into the warehouse ready for the sent back to the supplier or put on hold until
they are ready to be sold again.
• Dealing with deliveries by checking each delivery that came in and making sure the items were
safe enough to sell.
• General housekeeping duties to help with health and safety including making sure stock was
stacked correctly and in the correct place.
• Pricing stock ready to go out on the shop floor and making sure everything is priced correctly.
• Display work to help promote products and offers.
EDUCATION AND TRAINING.
N.V.Q.2 Retail.
N.V.Q. 2 Customer Service.
G.N.V.Q. Business Intermediate.
Literacy levels 1 & 2.
Numeracy levels 1 & 2.
1st Diploma I.T.
Citizens Guild Book Keeping and accounts level 1.
Welcome Host.
I.B.T. 2 I.T.
R.S.A. Clait.
All G.C.S.E'S grades D+ including:
English Language, English Oral, English Literature, French, Drama, Maths, Physics, Chemistry,
Biology, I.T., Geography Electronics.
Heart Response First Aid.
First response First Aid.
Personal development and team work courses.
HOBBIES & INTERESTS.
Cub Scout Leader & Quartermaster, Watching Movies, Going to the Cinema, Playing Video
Games, Surfing the Internet, Rabbit Showing, Kite Flying, Gardening, Camping, Caravanning,
Swimming, Looking after various animals, Reading, Listening to music.
REFERENCES AVAILABLE ON REQUEST.