Mykka Velasquez is seeking full-time work experience and has included her resume. She has 2 years of experience as a retail sales assistant and duty manager at My Cube, where her responsibilities included training staff, stocking products, engaging with customers, and reaching sales targets. Previously she worked as a waitress and all-rounder at Big Charcoal Chicken for 1 year, and had a brief period as a kitchenhand at Eagle Boys Pizza. Her education includes completing Year 12 in 2015 and certificates in textiles, clothing, and footwear. She provides references from her current occupation as a team leader and others in real estate and supervision.

1. MYKKA VELASQUEZ
76 The Village Avenue | Coopers Plains, QLD | 4108 | T: 0468883448 | E: velasquezmykka@yahoo.com
Career objective:
Now that I have successfully completed my secondary studies, my goal is to obtain full-time work
experience while demonstrating an eagerness to learn and grow with the company I work for.
 Creativity
 Computer Skills – MS Word, Excel, PowerPoint
 Good Communication Skills – English (writing, speaking, listening)
 Calculation Skills
Personal Attributes
• Welcoming and Friendly
• Willing to learn
• Hardworking
• Honest
• Enthusiastic
• Fast learner
• Positive Attitude
• Customer Focused
• Punctual
• Supportive & Helpful
• Obedient
• Adaptable
Retail Sales Assistant/Duty Manager April 2016 - Current
My Cube
• In charge of the store
• Training new staff
• Creating To-Do List for the day
• Being attentive to every customer’s needs
• Ensuring that all customers are welcomed on their arrival in an appropriate and friendly manner
• Doing security procedures to prevent theft or loss
• Checking and replenishing stock on displays/Re-arranging to look more full and presentable
• Engaging customers in a conversation and telling them the My Cube concept to get leads to rent
cubes inside the store
• Building rapport with customers and clients who are renting cubes in the store to start their own
business
• Promoting exclusive line products and the store discount products
• Operating the till and handling financial transactions
• Undertaking cleaning duties (Dusting, sweeping, mopping, wiping, etc.)

2. MYKKA VELASQUEZ
76 The Village Avenue | Coopers Plains, QLD | 4108 | T: 0468883448 | E: velasquezmykka@yahoo.com
• Helping customers find different products within the store
• Ensuring the aisles are kept clear for health and safety reasons
• Reaching sales targets and leads targets every month
• Posting sales updates and leads updates every week in our Facebook group page to keep
everyone in track of our goals for the month and also recommending things to do to be better in
getting leads and reaching sales targets
• Suggesting clients to do promotions for their products to be sold well
• Suggesting clients visual merchandising techniques to give them ideas on how to set up their
products in their cubes
• Helping clients to advertise their business in store and also in social media e.g. Facebook &
Instagram
• Conducting inductions for new clients moving in
• Conducting terminations for clients moving out whether their contract finishes or want an early
termination
• Contacting clients via text message, phone calls and email regarding customer orders, product
enquiries, if they need to bring in more products to restock, if they have faulty items in the store
to be picked up, reminding them to set up their power sell when they are booked on the next
day, paying rent, paying fixtures (if needed), and to remind them when their contract finishes.
• Booking power sell for clients to promote and expose their products even more
• Depositing company’s profit to the bank and getting change when needed
Waitress/All-rounder May 2014 – February 2015
Big Charcoal Chicken
• Received customer orders in shop and through phone calls
• Assisted with food preparation
• Worked within a small team to produce meals and ensure food was presentable in display
cabinets or food warmers
• Ensure food was wrapped in appropriate packaging
• Managed customer expectations and provided alternative solutions
• Maintained a positive customer focus approach
• Conducted routine food safety and quality checks
• Assisted with closing procedures
• Maintained clean work standards
• Stocking drinks in fridge before drinks run out
• Displayed a willingness to learn by asking questions and took the initiative to assist others
Kitchenhand May 2012 - June 2012
Eagle Boys Pizza
• Responsible for cleaning and sanitation of dishwasher, benches, floors, walls, sinks etc.
• Food preparation (Preparing pizza dough, sauces, toppings)
• Received customer orders in shop and through phone calls
• Preparing pizza baking trays (greasing)
• Stocking drinks in fridge before drinks run out

3. MYKKA VELASQUEZ
76 The Village Avenue | Coopers Plains, QLD | 4108 | T: 0468883448 | E: velasquezmykka@yahoo.com
Certificate I in Textiles Clothing and Footwear 2015
Certificate II in Applied Fashion Design and Technology 2015
Completed Year 12 2015
• Reading books
• Watching movies
• Writing
• Singing
• Listening to Music
• Playing guitar
• Cooking
• Baking
Roi De Gracia Llorente Nicole Andrews-Torres Sharnice Luafatu
Occupation: Team Leader Occupation: Real Estate Agent Occupation: Supervisor
Contact number: 0425 164 546 Contact number: 0430 546 675 Contact number: 0435 916 094