1. Experience
Assistant Butcher April 2015-Present
ColumbusMeats, Chicago,IL
Cut, pack, label, and deliver fresh-cutmeat to local restaurantsacross Chicago
Provide tailored customer service and expertise in meatcut and quality to businesses and retail
customers
Partner with Fulton Market vendorsto fulfill orders
Manage qualityof meat and processing area sanitation
Cook April 2014- April 2015
Isla Filipina, Chicago, IL
Prepared innovative Filipino cuisine in a high-volume, fast-paced restaurant
Communicated clearlyand positively with co-workers and management
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles
Maintained sanitation, health and safetystandards in allworkareas
Cargo Agent November 2014- Feb 2015
Eng Hua Cargo, Chicago, IL
Transported packages to residential and commercial customers
Managed all details of transport and delivery
Manager May 2013-Aug 2014
Bahay Kubo, Chicago, IL
Managed kitchen operations for high grossing, fast-paced fair concession kitchen
Responsible for all kitchen operations such as banquet events, buffet lines, room service
orders and hotel restaurant
Increased customer attendance at weekly Bar Trivia night by providing fast and friendly
service
Developed variety of menu items catering to customer tastes and preferences
Assistant Oct 2005- March 2013
Treasured Designed Products, Bulacan, Philippines
Researched market competitors and industrytrends to identify potential newproductsand services
Completed purchase orders and customer invoices
Monitored sales and service recordsand investigated discrepancies
Built relationshipswith key industry insiders
Sales Officer June 2011-Feb 2012
Optus Australia, Makati, Philippines
Retained and ensured proper handling and care of 150 existing client accounts, performing
an average of 60 cold calls per day
Recognized as top sales generator, increasing sales level by 70% in 2011
Sales Agent April 2008-Jan 2009
Dodo Australia, Mandaluyong, Philippines
Assisted customers in selecting merchandise based on their needs
Extended customer subscriptions,offering discountsand promotions to ensure high customer
retention rates
Served as liaison between customers,store personnel and various store departments
Trained newemployees on company customer service policiesand service level standards
CHRIS PERALTA
1954 W Wilson Avenue, Chicago, IL 60640 | 312-868-4961 | corniliusderoy@gmail.com
2. Collections Officer Feb 2007-April 2008
Citigroup Australia, Makati, Philippines
Connected customersto newproducts and servicesto meet their banking needs
Addressed customer service inquiries in a timelyand accurate fashion
Advised medium to high-riskcustomerswith an existing balance on their options
TechnicalSupport Specialist March 2006-Feb 2007
Qwest/Centurylink, Quezon City, Philippines
Provided IT support to company personnel
Researched issueson various computer systems and databasesto resolve complaints and answer
inquiries
Built and maintained successful relationships with service providers,dealersand consumers
Resolved customer complaints and concerns with strong verbaland negotiation skills
Displayed courtesy and strong interpersonalskills with all customer interactions
Trained newemployees and explained protocols clearlyand efficiently
TechnicalSupport Nov 2005-March 2007
Verizon, Makati, Philippines
Provided IT support to company personnel
Built and maintained successful relationships with service providers, dealers and consumers.
Support customers with online billing and account issues
Trained new employees and explained protocols clearly and efficiently
Researched issues on various computer systems and databases to address issues and
complaints
Provided tailored support and problem resolution for customers
Education
Bachelor of Arts, Diplomatic Affairs
Xavier University(Ateneo de Cagyan) Cagayan De Oro, Misamis Oriental, Philippines
High School Diploma 2001
International School Cagayan De Oro Cagayan De Oro, Misamis Oriental, Philippines