1. John Halley Eco
Location: 804 Golden Towers Al Qusais, Dubai, UAE
Email ID: johnhalleyeco@yahoo.com
Mobile Number: +971 557194822
Date of Birth: April 7, 1986
Career Summary
4 years of expertise in process routine account transactions
4 years of excellent experience in open accounts, including savings and checking
4 years of excellent experience use of adding machine
4 years of skills experience in collecting loan and utility payment
4 years of expertise in promoting bank products
4 years of outstanding experience in exchange foreign currency
4 years of expertise in counting cash at beginning and end of shift
5 years of expertise working in Customer Service Industry
4 years of outstanding skills in balancing currency, cash and checks in cash drawer at end of each shift
Work Experience
UAE Exchange Center LLC: July 2012- July 2016
Role: Customer Service Exchange Teller (Sales and Retail)
Responsibilities:
Responsible for providing exceptional customer service including efficient and accurate transaction
processing
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
Order a supply of cash to meet daily needs
Encode and Enter customers' transactions into computers in order to record transactions and issue computer-
generated receipts. Obtain and process information required for the provision of services, such as opening
accounts, savings plans, and purchasing bonds.
Verifies signatures for receiving and sending bank/money transactions
Complies with bank operations and security procedures by participating in all dual-control functions
Maintains customer confidence and protects bank operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed
Balance currency, coins, and checks in cash drawers at ends of shifts, and calculate daily transactions using
computers, calculators, or adding machines
Performs clerical tasks such as typing, filing, documentation, tallying, database management
Creates corporate transactions, booking rates
Responsible for client service management
Choice Limited Company- London, United Kingdom (April 2009–May 2010)
Role: Support Worker /Social Care Worker
Responsibilities:
Works under indirect supervision of the practice nurse team leader and undertakes task and duties
delegated by the practice nurse team leader or a suitably qualified regulated professional
Works collaboratively with the general practice team to meet the needs of patients in compliance to
policy and procedures while providing care to clients
Maintain professional relationships with people, acting as guides and advocates
Provide specialize support to person with disability and elderly
Respond to people with learning and physical disabilities
Respond to difficulties as a result of disability, including feeling isolated within the community
Provide assistance to client in their daily living activities and schedules. Communicate effectively
with other team members
2. Revolution Bar- Reading, Berkshire, United Kingdom (Part-time) (December 2009-March 2010)
Role: Bartender/Waiter
Responsibilities:
Check and validate customers’ identification in order to verify age requirements for alcohol purchase.
Demonstrate excellent cash handling
Balance cash receipts
Welcoming guest
Providing answers to customer query
Handling customer complaints
Filipino Asian Food Store- Reading Berkshire, United Kingdom(Part-Time) (October 2009-Feb 2010)
Role: Warehouse Assistant
Responsibilities:
Perform all other warehouse operational tasks as assigned by the Storekeeper/Supervisor
Pick and pack stock based on the lists
Ensure proper loading, offloading and transportation of cargo from warehouse to delivery point
Maintain Health and Safety Environment practices in the working environment in order to minimize the
opportunity of damage property and injury to self and colleagues
Academic Details
Saint John the Apostle Academy Junior High/Secondary Level
Labo, Camarines
Norte, Philippines
2003
Mabini College Bachelor of Science in Nursing
Daet, Camarines
Norte, Philippines
2007
Impact International College
National Vocational Qualification
for Nursing and Management
Reading, Berkshire,
United Kingdom
2010
Other Skills
Knowledgeable in MS Office applications (e.i. Excel, PowerPoint, Word)
Mathematical skills
Knowledgeable with internet applications
Posses excellent 4 years of customer service skills
Posses sales and up-selling skills
Excellent communication skills and organizational skills
Character Reference
Available upon request