Sean Perera is applying for the position of doorman. He has over 10 years of experience in customer service roles including as a limousine driver, passenger service agent for Lufthansa airline, and in customer care for T-Mobile and Dialog Telecom in Sri Lanka. He is bilingual in English and Sinhalese, has excellent communication and organizational skills, and strives to maintain a pleasant and polite demeanor with all customers.
1. SEAN PERERA
417, 44th street ,union city
NJ,07087
mahishacw@gmail.com
1-718-521-946
Objective : To seek the position of Doorman
Summery of
qualification : Perfect understanding of the job
verry plesant personality with calmness and politeness activities and comunications
extremely patient and follow perfect work ethics
extra oridinary quality of serving varied customers taking in to account their age,
profession , and social status
Have a vast knowledege of new york city ( hotels,attractions, restaurants,hospitals, etc)
Skills : Windows XP Edition, Microsoft Access, Excel, Microsoft Word,
Microsoft PowerPoint. Excellent organization, written and
communication skills, Good interpersonal skills, Team player
Bilingual in English and Sinhalese (Sri Lanka)
Education :
Completed the Diploma Course [2000] IDM,
Colombo 3.
Schools Attended
Royal college, Colombo 07 - From Year 1 to Year 13.
G.C.E. Advanced Level in Year 1999.
combined : credit pass
physics : very good pass
chemistry : very good pass
G.C.E. Ordinary Level in Year 1996.
Sinhala Language : Distinction pass
English Language : Distinction pass
Buddhism : Distinction pass
Mathematics : Distinction pass
Commerce & Accounts : Distinction pass
Social Studies : Distinction pass
Science : Credit pass
Music : Credit pass
2. Employment
November 2010 to Present Checker management Long island Limousine Driver
Drove guests to various nearby locations, including casinos and restaurants.
Maintained an unfailingly professional and courteous attitude in demanding and
difficult road situations.
Adhered to all hotel policies and procedures.
Maintained availability for guest transport at all times of day.
01/04/08 to 11/01/10 working as a passenger service agent (checking agent)
For Lufthansa air line
Responsibilities.
Checks in passengers at the ticket counter and ensures proper handling of luggage. Makes
public announcements and coordinates passenger aircraft boarding / deplaning in the gate
area. Provides assistance for all customer inquiries.
01/09/2007 to 31/03/08
working cellular plus (T-MOBILE exclusive dealer) as a customer care representive
Taking care of technical faults of cell phone’s
Port cell phone numbers
Trouble shooting
04/1999 - 07/02 Dialog Telecom.Sri Lanka.
Customer Service/ International Roaming Center
Assisted customers via telephone and e-mail
Promoted International Roaming plans via telephone to potential customers
Arranged the Roaming customer complaint database program
EXTRA CURRICULA
ACTIVITIES :
Participated at the annual inter house Athletic Meets in various events.
Member of the school Buddhist Society.
Member of the school ADIC and Literary Society.
Member of the school Music & Drama Society.