1. Joslyn Cordeiro
Personal Details:
Date of Birth : 2nd October 1985
Address : 201, Sea Rock, I.C.Colony,
Borivli (W), Mumbai- 400103.
Contact No. : (M) 9819540007; (R) 022-28903354
E-mail ID : joslyncordeiro@gmail.com
Languages Known : English, Hindi, Konkani, Marathi
Career Objective:
To work and grow with a progressive organization which provide new horizon, and an
excellent work environment. A place where potential is actually optimized.
Academic Profile:
Degree Year College Percentage
Diploma
(Retail Banking)
December 2008 Wellingkar Institute 59%
B.Com March 2007 St. Andrew’s College,
Mumbai
51%
H.S.C. March 2003 St. Andrew’s College,
Mumbai
59%
S.S.C. March 2001 St Francis D’Assissi High
School, Mumbai
54%
Work Experience:
Current Organization: IBM Global Processing Services Ltd. (Previously known as
IBM Daksh GPS Pvt. Ltd). Working for BNP Paribas ISPL. in Trade Finance Project.
Duration: June 08, 2011 till date.
Designation: Senior Practitioner
Job Profile:
1 Scrutiny and verification of documents
2 Authorize transactions (Validation of data in ivision).
3 Ensure prompt error free/accurate btransaction processing while meeting the
prescribed turnaround times and service delivery standards.
4 Retrieval of transactions from Filenet and validation of transaction.
5 Identify transactions as “complex” wherever applicable.

2. 6 Create and send throwbacks.
7 Control and validate SWIFT messages before release.
8 Sending transactions back to the inputter for review.
9 Ensure adherence to internal guidelines and ICC guidelines.
10 Ensure adherence to Standard Operating Procedures (SOP).
11 Highlight any procedural modifications that may be required from time to time.
12 Participate and contribute in Continuous Improvement initiatives driven by
territory manager / DHS.
Previous Work Experience:
Organization: Intelenet (Trans Union Process).
Duration: September 22nd, 2009 – June 3rd, 2011.
Designation: Customer Service Advisor.
Job Profile:
1 To handle consumer queries.
2 Disputing accounts based on consumer's credit reports.
Extra Curricular Activities:
1 Was a part of the organizing committee for college festival “Olio” & “Jhankar”.
2 Active member for Youth Activities in IC Church, Borivili.
Hobbies:
Football , badminton , cricket & dancing.
Skills:
1 Team workmanship & Adaptability
2 Innovative
Fast Learner