1. Jenna R. Carden
40208 Sagewood Dr. Palm Desert CA, 92260
(760) 989-1627
jenrose44@gmail.com
PROFESSIONALPROFILE:
Enthusiastic, high energy, accomplished restaurant manager. Developing staff and directing teams. Offer outstanding team
leadership, behavioral management, and conflict resolution skills. Exceptionally organized and disciplined; possess well-developed
management and interpersonal skills with ability to motivate and direct others in a supportive, cooperative team environment;
business operations expertise; process oriented; coordinates effectively with management, cross-functional teams and vendors in
the execution of daily tasks and functions. Fast learner and always wanting to learn more. Setting the standard that good is never
good enough, always striving for beyond great. Yearning to be apart of a team where we can continue to build a fantastic work
environment, friendly service, and exceptional quality.
Areas of experience:
▪ Strategic Planning
▪ Sales Building
▪ Team Building
▪ Training & Development
▪ AssessingPerformance
▪ Relationship Building
▪ Problem Solving & Conflict Resolution
▪ Customer Relations
▪ Marketing& Promotions
▪ Cost Controls
▪ Inventory Management
▪ Safety
▪ Quality Assurance
▪ Facility & Equipment Maintenance
▪ Product Rollouts
▪ New Restaurant Openings
▪ Computer Skills: MSWord, Excel, PowerPoint and POS Systems
▪ Serv-Safe Certified
▪ Ordering practices
▪ Training management
▪ Social media management
▪ Handling customer feedback
PROFESSIONAL EXPERIENCE:
Five Guys Burgers and Fries Rancho Mirage- March 2012- November 2012
• General Manager for almost a year
• Open a brand new store
• Train all new employees
• Drive sales through late night business for movie premiers
• Help coordinate for events (Tasteof Rancho Mirage, donating to volunteer work, large catering
orders)
• Plan and execute scheduling for all team members
• Food ordering
• Bread ordering
• Inventory management
• Food cost management
• Hiring/firing
2. • Labor control
• Training team members into management positions
Five Guys Burgers and Fries La Quinta- November 2012-June26, 2015
▪ General Manager for 2 years
▪ Plan and execute scheduling for all team members
▪ Train and develop team per Five Guys Standards
▪ Motivateand drive mystery shop scores
▪ Maintain being in top 10% of company for Steritech scores for 3 years
▪ Food ordering
▪ Bread ordering
▪ Hiring/firing
▪ Food cost management
▪ Inventory management
▪ Labor control
▪ Creating, maintaining, and promoting through social media for all three stores
▪ Coordinating fundraisers
The Habit Burger Grill La Quinta- July 1, 2015-Present
• Assistant Manager
• Food orders
• Help to train new management
• Labor control
• Handle employeeincidents
• Coordinating fundraisers through local organizations
• Help to increase sales through energizing the crew and ephasizing importance of customer
service.
• Customer relations, building relationships with customers, handling customer complaints.
• Helping theteam to succesfully execute new promotionalitems.
EDUCATION
La QuintaHigh School 2006-2010
High school diploma
Thank you for taking thetime out of your day tolook over my resume. I hope that Ican become amember of your team!
This resume is being sent out with confidentiality. Thank youfor your discretion.