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Amit Agarwal
12202, 98A Avenue, Surrey-V3V 7S5
British Columbia, Canada
Home 001-778.384.0147
Cell 001-604.628.9469 Email: netpro.amit@gmail.com
Objective
I would like to be flourishing as a Network Technician/Engineer. I have acquired all technical
skills as well as a positive approach which will lead me to success in any deal I will update my
knowledge every time and use it for the progress of the company.
Career Profile
 Hands-on with Routing and Switching.
 Technical Support/Installation in IT and Telecomm Industry
 Client Support, Configuring & Troubleshooting IT infrastructure, Asset Management,
Change Management, Word Processing & Reporting etc.
 Developing User/Operational documentation
 Experienced with installing computers/printers and a Network Instructor
Certifications
 Cisco Certified Network Associate (Routing & Switching)
 CompTIA Network+ Certified
 Juniper Network’s – JNCIA-Junos
Technical Skills
L3 Subnetting, Route Summarization, RIP, EIGRP, OSPF, BGP
(Introductory), Route Redistribution, NAT/PAT, FHRP, IPv6, ACLs
L1/L2 IEEE 802.3/802.1q LAN/VLAN, SVI, STP (PortFast, UplinkFast,
BackboneFast, BPDU Guard, Root Guard, UDLD & Loop Guard),
PVST/RSTP/MST, PaGP/LACP, PPP, Frame Relay, Port Security
IP Services NTP, Telnet, SSH, NAT
Programming
Languages
C, Java, HTML
Operating Systems Cisco IOS, JUNOS, Linux, Windows
Routers Cisco XM2651, CSR1000v
Test Tools Wireshark (Limited Knowledge)
Virtualization VMWare Esx-5.1 and VMware Workstation 10.0, Oracle Virtual Box
Network Support Professional

2. Page 2 of 2
Amit Agarwal
12202, 98A Avenue, Surrey-V3V 7S5
British Columbia, Canada
Home 001-778.384.0147
Cell 001-604.628.9469 Email: netpro.amit@gmail.com
Communication/Interpersonal/Logical Abilities
 Effective Interpersonal & Communications Skills, Customer Service & listening Skills,
Ability to express idea clearly in writing and speech, Fluent with English.
 Strong analytical & logical abilities with quick adaptation to new technology, excellent
research and problem solving skills, have organizational and documentation skills, problem
solver with multitasking capabilities, works well with little or no supervision.
Professional Experiences
Alpha Technologies Ltd. Burnaby BC.
Technologist – June 2013 to Dec 2014
Job Profile – [IT/Mfg. Support]
Providing first level network support, troubleshooting, setting up new test stations, incident
reporting, tracking and resolution. Training for software’s use – Syteline, Jira & PLM.
Backing up test logs, Firmware upgrade on controllers, Load testing of Rectifiers, HIPOT
Testing, Updating Database, Providing instructions for equipment use, Reporting via Styeline
ERP etc.
Alpha Technologies Ltd. Burnaby BC.
Technical Assistant – June 2012 to May 2013
Job Profile – Inspect, test, and adjust completed units to ensure that units meet specifications,
tolerances, and customer order requirements. Measure parts to determine tolerances, using
precision measuring instruments such as calipers, and verniers. Position, align, and adjust parts
for proper fit and assembly, Connect cables and wiring, according to specifications. Drilling
using drill presses and portable power drills. File, lap, and buff parts to fit, using hand and
power tools.
PACE Canada College, Surrey BC.
Instructor (I.T.) – June 2011 to February 2012
Education
 Business & Technical Communication : British Columbia Institute of Technology,
Burnaby BC Canada
 M.Tech (Info.Tech.) : Sam Higginbottom Institute of Agriculture, Technology & Sciences
(SHIATS), Allhabad, India
 MCA (Master of Computer Applications) : G.K. University, Haridwar, India
 B.Sc. (Bachelor of Science) : Kurukshetra University, India
Work Status : Permanent Resident of Canada
References : Available on request.