IT System Administrator

1. CURRICULUM VITAE
OBJECTIVE
An IT position that will effectively utilize acquired expertise, creative talents and
commitment to excellence. Desire a position with career growth potential.
Personal Information
NAME : Mostafa Mohamed Abdelfatah.
Birth of Date : July 16th
, 1979
Nationality : Egyptian
Address : 6 Bahri, St Haroun El-Rashid, Heliopolis, Cairo.
Post code : 11341
Military Status : Exempted
Marital Status : Married.
E-mail address : itmostapha@hotmail.com
Mobile phone : 0100-3043377
Graduation
University : Al Azhar University, egypt .
Department : Education technology
Graduation year : 2004
Grade : Fair
Description : Education Technology specialist

2. :Skills
 Good working knowledge of basic network connectivity
 Good working practice of Legal software applications.
 Good understanding of IT hardware and software used in legal practices
 Excellent end user support skills and customer service.
 Professional and diligent in approach and attitude
 Excellent written and verbal communication, listening, and strong presentation skills.
 Ability to work effectively and add value as a team member.
 Demonstrated technical knowledge and consultative skills.
 Strong problem solving skills: ability to assess a problem and determine an effective course
of action.
 Knowledge of baseline SE skills and deep knowledge in one area of specialization.
 Knowledge and demonstrated operating experience in: IP routing, LAN switching, QoS,
Ethernet, Campus/MAN, WAN, Transport systems.
 Knowledge of relevant solutions sets, product line specifications, performance criteria,
network design and applications.
 Competitive knowledge including solution, technology and product offerings.
 Understanding and conversant about company, solutions and product strengths,
weaknesses, opportunities and threats.
 Solutions-oriented professional IT that excels at managing projects, collaborating with
project team, interfacing with clients.
 Motivated achiever with Five years of significant, progressive experience in information-
technology, focusing on communication and network, latest announced IT Technology.
 Good organizational and personal communication skills.
 Project management skills.
 Ability to handle multiple problems, and prioritize workload.
SYSTEMS:
 Extensive Knowledge and hands on experience in DNS, DHCP, Group Policy Configuration,
Active Directory
 Technical support for pc and Laptops & Server
 (Dell – HP – Lenovo – Toshiba – IBM – Acer - Fujitsu Siemens)
 Troubleshot the hardware (PCs, laptop, Server) and follow up the hardware Failure
 Local network administration (LAN / WAN /WLAN / Internet link and remote Connectivity)
 Repair process in both of the main office and the branch offices.
 Troubleshoot the running client server applications (retail pro) and the other running
 Software applications in both of the main office and the branch offices
 Operating System (Dos.Win98, Win me, 2000, XP, VISTA, 7, 8, 10)
 Operating System Server (2000, 2003, 2008, 2012) ISA 2004, 2006, 2010, TMG
 Networking: TCP/IP, Ethernet, VOIP, VPN, VLAN
 Tools: LAN Manager, ISS Real Secure, Checkpoint Firewall, Norton
 Firewall and Ghost, McAfee/Norton Virus Protection Utilities, Network
 Flight Recorder, Snort, Lotus Notes, Word, Excel, PowerPoint, Access, Outlook

3. Experiences
Working as a IT System Administrator
- Develop Information Technology.
- IT Specialist for PC/Laptop/server, support S/W & H/W
- Systems installation and configuration
- Maintain servers’ applications.
- Troubleshoot systems issues, multiple backup systems
- Network Configuration and Troubleshooting ( Data – Voice )
GTC / Golden Trust Capital
currently–12/20DecemberTime,-Full
SpecialistHelp Desk-ITaasWorking
- Develop Information Technology teams.
- IT Specialist for PC/Laptop/server, support S/W & H/W
- Maintain servers’ applications.
- Systems installation and configuration
- Maintain Networks (Data – Voice )
Mobiserve/FIRSTservice
/2012Dec–/2011juneTime,-Full
.Administrator–ITas aWorking
- Develop technical pre-sales teams.
- IT Specialist for PC/Laptop/server, support S/W & H/W.
- Maintain servers’ applications.
- Systems installation and configuration
- Troubleshoot systems issues, multiple backup systems
- Network Configuration and Troubleshooting Cables, wireless
BTC Networks Egypt
/2011june–/2007julyTime ,-Full
BTC Networks offers complete
telecommunication solutions for
today's enterprises using the
latest world class technologies.

4. Working as a Assistant Manager - IT Specialist
- Technical support for PC and Laptop.
- Network user/customer support.
- Good knowledge of routing theory and protocols.
- Good working knowledge of Quality of Services.
such as jitter, delay, MOS and R value.
- Good working knowledge of Gigabit Ethernet, DHCP,
Power-over-Ethernet, and IP Telephony phone
- Configuration and troubleshooting.
- Good working knowledge of Windows 2003 OS, unified
messaging systems as well as the IMAP protocol and email
clients such as MS Outlook and Apple Mail.
- Working knowledge of security devices such as firewalls
and VPNs, along with a strong understanding of
authentication and data encryption
- Good knowledge of modern networking, data
communications, and telecommunications technology.
Digital City
July/2007–Time ,1/2006-Full
Hardware And Software
.
working as a IT Specialist
- Network Design,Implementation,and administration
Infra-Structure Design, And Implementation of new Sites
High-End/Backup Support for Site's System Administrator
- Installation,Configuration,and Maintenance of customers
Networks (LAN/WAN)
- Installations of PC servers and MINI Computers W2K ,
Windows XP and Cisco Routers installations.
Support and maintenance plotter and labtops.
Queen Services
1/2006–Time ,4/2004-Full
Security Services
working as IT – Technical support
- Network Design, Implementation,and Administration
(LAN/Internet Access)
- Allocating And Solving Clients's Computers and Network
Problems
SETA
3/2004-Time 1/2003-Full
Control System