1. JAWAD MANSOOR
Permanent Address:182 U
Block DHA, Lahore
Pakistan
Current Address:Jaddeh
Saudia
Mobile: 00923334116326
Email: Jawad_109@hotmail.com
Jawadmansoor109@gmail.com
DOB:20/01/1980
Religion: Islam
Marital Status: Single
Gender: Male
OVERVIEW:
A well rounded management expert worked with reputable multinational companies for the last 12 years.
A diverse, realistic and result oriented professional with a high degree of learning & strategic competence
and ability to bring change. I strongly believe in managing business by placing right people at right place.
Working in team and with team is one of my greatest strength.
Specialties:
Operations, sales and Human Resources
Opening and launching of Maga stores
Managing product line of more than 50,000-70,000(food and Nonfood)
Managing over 750 employees
PROFESSIONAL EXPERIENCE:
Store General Manager, Danube Khobar and Dammam
Saudia Arab.
Oct 2014 –may 2015
Store General Manager, METRO (Capital Islamabad and
Model Town Lahore)
Dec 2013 –September 2014
Main responsibilities include;
 Achieving sales & cost targets, maintain stock levels through compliance of corporate operating
procedures and effective management of store personnel.
 Responsible of both stores P&L (EBIT ac).
 Implement corporate policy and part of all strategic decisions in the stores.
 Managing effective relationships with the customers and other parties such as governmental bodies
and communities to enhance the image and reputation of the company.
 Responsible for stores compliance with health and safety regulations to protect both employees and
customers.
 Providing training and coaching in order to develop qualified and motivated staff for managerial
positions within the company.
 Prepare and participate in the preparation of sales budgets
 Ensure effective Stock and Space Management
 Manage roll-out of new projects and time bound implementation of projects
 Manage and support in team recruitment
 conduct performance appraisal
JAWAD MANSOOR Page 1

2. Store General Manager, METRO Islamabad Store
(flagship store)
April 2012 till December 2013
Main responsibilities include;
 Achieving sales & cost targets, maintain stock levels through compliance of corporate operating
procedures and effective management of store personnel.
 Responsible of store EBIT ac.
 Implement corporate policy and part of all strategic decisions in the store.
 Managing effective relationships with the customers and other parties such as governmental bodies
and communities to enhance the image and reputation of the company.
 Responsible for store compliance with health and safety regulations to protect both employees and
customers.
 Providing training and coaching in order to develop qualified and motivated staff for managerial
positions within the company.
 Prepare and participate in the preparation of sales budgets
 Ensure effective Stock and Space Management
 Manage roll-out of new projects and time bound implementation of projects
 Manage and support in team recruitment
 conduct performance appraisal

Store General Manager , METRO Karachi Store March 2010 till March 2012
. Main responsibilities include;
 Achieving sales & cost targets, maintain stock levels through compliance of corporate operating
procedures and effective management of store personnel.
 Responsible of store EBIT ac.
 Implement corporate policy and part of all strategic decisions in the store.
 Managing effective relationships with the customers and other parties such as governmental bodies
and communities to enhance the image and reputation of the company.
 Responsible for store compliance with health and safety regulations to protect both employees and customers.
 Providing training and coaching in order to develop qualified and motivated staff for managerial positions within
the company.
Floor Manager, METRO Lahore Store October 2008 – Feb 2010
Main responsibilities included:
 Led and train a team of 16 Department Managers, 16 Assistant Department Managers, 64 Store Associates &
 55 Cashiers.
 Responsible for in-store customer service.
 Ensuring shelf availability of merchandise.
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3.  Executing lay-outs and promotions according to the company standards.
 Making of budgets and sales forecasts.
 Controlling cost and shrinkage.
 Formulating business strategies to achieve the targets set for the allocated floor.
 Organizing regular Inventory of 20,000 articles in store
Department Manager (Bakery, Dairy Frozen, METRO Lahore Store July 2007 – September 2008
Main responsibilities included:
 Responsible for stock & sales management.
 Preparing and maintaining the department layout
 Preparing staff schedule
 Communication with the Buyer and suppliers regarding stock ordering, forecasting
 Organizing regular Inventory
 Responsible of bakery production and assortment development
MARKS & SPENCER| LONDON, UK 2003-2006
Worked as Line Manager, main responsibilities included:
 Managing day-to-day activities of the store, focusing effective and efficient operations and
participating in interviews of new employees and helping Store manager and team members in their
day-to-day activities. Specially focused on sales and shrinkage.
 Providing information in response to inquiries about products or services and to handle and resolve
complaints.
 Participating in the decision making of customers and employee issues
EDUCATION:EDUCATION:
2005 BIS Business information system with information Technology from
Middlesex University London, UK (2005) (GPA 3.5)
TRAININGS & WORKSHOPS:TRAININGS & WORKSHOPS:
LUMS Pakistan:
PITSTOP TRAINING
INTERNATIONAL:
METRO CASH & CARRY INDIA:
METRO CASH & CARRY VIETNAM:
Management Development Program(8th
October-19 October)
Behavioral interviewing skills for hiring and selection
Start Floor Manager Training - 24 days professional training program for
Floor Managers
Goods Management System (GMS), Bakery Management System (BMS) &
Customer Services
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4. LONDON, UK:
MARKS & SPENCER UK:
Personal Effectiveness Program
7 days workshop on Human Resource Management and Customer
Services
.
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