1. Jan M. Mathews
8252 Norwalk Road
Litchfield Ohio 44253
(330) 722-1867
(216) 401-4597
paintballzone@msn.com
Employment History
Production Clerk 2013 – 2014 Ergomat
Prepare, print, laminate and cut out safety signs from computer graphic files per customer orders
Other duties included backup help in die cutting department along with the poly department in helping to produce
polypropylene mats
Operator & Q C Audit 2009 – 2013 Custom Pak
Operate various machines which fill and package consumer cleaning products
Manage other employees in following standard operating procedures
On-line audit of products to insure they are to customers specifications
Inspect and pack consumer based products in a fast paced environment
Vice President 2006 – 2012 Paintball Zone, Inc
Meet with customers to discuss paintball needs, play packages, and safety equipment
Analyze customers’ experience level and make recommendations
Sell and maintain full range of paintball supply needs
Coordinate parties and group playtimes
Facilitate product returns and repairs, receivables/payables, general bookkeeping
Handle customer inquiries and complaints in order to ensure customer satisfaction
Adds & Hold Clerk 2008 - 2008 The Reserves Network-ValSpar
Release, adjust and complete paint work tickets in Oracle 11i and PDI-2 system
Adjustments to WMS - Warehouse Management System Inventory
Working through Intranet and Internet system
Update and enter new inventory items on maintenance connection system
Created production maintenance tickets along with purchase orders as needed for repair parts
Auditor 2008 - 2008 RGIS Inventory Specialists
Conduct inventory counts through laser scanning device aiding in data collection for a variety of customers
Delivery Route Driver 2005 - 2006 AVI Food Systems, Inc
Maintain and service nine customer accounts - each account consists of coffee, pop, snacks and miscellaneous food items
Manage delivery truck inventory, stocking, ordering and money collections
Achieved status as the first route driver to have a zero account balance for four months straight

2. Jan M. Mathews
8252 Norwalk Road
Litchfield Ohio 44253
(330) 722-1867
(216) 401-4597
paintballzone@msn.com
Customer Service/Sales Support 1991 - 2004 Red Seal Electric Co
Complete order entries and invoicing
Responsible for direct customer service via phone, Internet, and intranet
Effectively handle inventory control regrouping and reorganizing inventory from prior disaster/unorganized situation
Efficiently close production orders and finish goods within final inspection stages
Work with production group regarding EDI processing and email problem solving, expediting
Support sales group along with handling several customer accounts (7) for on demand products and maintaining customer
records
Perform additional back up for purchasing department
Strengths/Skills
Customer Service Skills
Cashier experience skills
Strong communication and problem solving
Exceptional organizational skills
Data Entry - 8,000 KS pm / Invoicing
Purchasing
Microsoft Word
Microsoft Excel
Inventory/Records Management
Consistency and dedication
Oracle & WMS System
Certifications
Certified ISO 9000 Auditor
Education
University/College Major
Southern Ohio College PC Programming – Business
Wilma Boyd Career Center Hotel & Airline Reservations
Normandy High School Hospitality – Business