1. Benjamin P. Reese
7229 Brittany Park Ave, West Jordan UT 84084 (801) 712-6493
Ben4923@gmail.com
Objective: To improve the operation efficiency and consistency of a company engaged in world-class product management,
and excellent customer support by applying my strong analytical, adaptability, and business analysis skills.
Strengths: Closure focused, detail oriented, accurate, and organized, with a strong sense of responsibility. Very strong project
management skills and organizational ability.
Accomplishments:
Managed and implemented a major material traceability software project encompassing all operation activities
from product receipt, integration to in-house production, and shipment to customer. This project annually
saves over $150,000 by eliminating manual tracing of material.
Created an internal shipping audit request system used by over 1,000 internal users, utilizing Microsoft Share
Point and Access allowing real time audit processing, status, and metrics.
As a Quality Analyst audited over 900 contractual delivery items for $55 million in product shipments for U.S.
Department of Defense and commercial customers with an acceptance rate of 99.9%.
Education:
MBA from Keller Graduate School, June 2012.
Certification:
National Property Management Association CPPS certification, June 2011.
Languages:
Fluent in the Tagalog language (Philippines).
Work History:
2009- Present L-3 Communications CSW
Business Analyst III:
Currently managing 66 medium to large cross functional SAP ECC 6.0 development projects with a combined
ROI $1,700,000, saving over 14,000 employee hours, with 22 projects completed in 2015.
Continually meet with Quality Directors and Managers to define business system architecture, quality
objectives, and systems requirements. Transform requirements into Functional Specifications for RICEFW
objects
Create, Execute, and analyze test plans for RICEFW objects using HP Quality Center.
Interface with subject matter experts in design and prototyping, quality test plans, training, and implementing
practical business solutions under multiple deadlines.
Provide support and represent the Quality business area with respect to functional processes, supporting
SAP systems, policies & procedures, and end user SAP training for new software functionality.
Improved Documentation Audit department by designing new software capabilities, removing manual
bottlenecks, and improved data integrity by removing the manual entry component of the Audit Request
System. The new process and user interface provide instant feedback to Quality Directors and Managers by
capturing all pertinent audit data at the time of user input.
Continually improve system output by configuring the underlying functional design regarding user interface,
Quality control, and user security.
Architect user security access, based on Government and internal compliance regulations.
Created a custom MRP and CRM traceability program allowing more than 200,000 unique material items to
be traced from receipt, build, repair, and shipment.
Created Quality Audit reports focusing on Department of Defense compliance, MRB and Deviation analysis,
Quality Notification status, and inspection performance metrics.
Create SQL queries to support quality metrics and to identify risks to division.
Presentation and training for individual to Director level employees.
2. Quality Analyst III:
Analyzed over 900 contractual documents for period of performance compliance and overall shipment
accuracy for total sales volume over $55 million.
Quality Software testing in preparation for the migration to SAP. Analyzed system requirements, best practice
requirements, and previous test records for accuracy.
Lead auditor on Department of Defense and commercial contractual shipping documentation, assisted
program management and Contract Representatives in contract modification to conform to Government
DCMA and FAR contractual requirements for shipment.
Analyzed past data for discrepancies relating to customer signatures, acceptance, and DFAS payment.
Experience with Quality Standards: AS9100:2009, ISO 9001:2008, AS9115, and AS9003.
SharePoint site manager for the Quality Organization. Created a request system between the Final
Documentation Share Point site and the integrated Access database allowing shipment requests to be sent,
stored, and reviewed.
Government Property/SRA:
Assisted in the procurement and delivery of parts for repair jobs,
Lead and organized yearly material and Government Property inventories on over 50 Department of Defense
programs.
Provided logistics and records support for the USAF U2 repair Program Management Office. Coordinated
and ensured prompt delivery and repair of Government Property to internal, as well as external customers
worldwide. Analyzed data for, and participated in audits for internal and external DCMA customers as well as
customers from Warner Robins AFB.
2008-2009 Secure Alert Inc.
Diagnosed, analyzed, and repaired GPS tracking monitors, and was the point of contact between vendors,
suppliers, and customers regarding the quality and performance of the GPS monitors.
Assisted in initial GPS testing, functionality, and compatibility to ensure necessary data was passed on to the
software development team.
2004-2008 RC Willey
Sales Associate
Sold mobile audio, home audio, and small appliances.
Managed installation appointments and coordinated installation bids and repairs.
Installer
Installed mobile audio, video, and navigation systems.
Designed and built custom speaker enclosures and audio systems.
Integrated remote start and alarm systems into a wide range of vehicles.