Knowledge based institutional capacity building in the Hungarian Higher Education

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University of Maribor, 2011. december

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Knowledge based institutional capacity building in the Hungarian Higher Education

  1. 1. Knowledge based institutionalcapacity building in the Hungarian Higher Education Szabó Zoltán – Gábor András Corvinus University of Budapest
  2. 2. University Governance Innovative Performance technologies management (e-learning, etc.) Resource vs. task financing Organisational innovation (outsourcing, SHRM shared services, etc.) ERP Product portfolio management Academia and economy2011.12.12. Corvinno Technology Transfer Center 2
  3. 3. Key Aspects of University Modernization – Strategy and Governance• Optimalized educational portfolio - competencies, demand and profitability• Differentiating research strategy – external demand vs. educational needs• Strategic Human Resource Management, competency and career development• Cooperation - academic institiutions, corporations, government organizations, international partners• Alumni relationships (PR, long-life learning, networking, fund raising).• Finance as a key strategic function (pricing of programmes, financial resources, proposals, fund raising).• Strategy implementation, monitoring and evaluation.• Performance measurement and controlling: assignment of responsibilities, professional and financial goals, personal performance management system)• Quality control. 2011.12.12. Corvinno Technology Transfer Center 3
  4. 4. Key Aspects of University Modernization – Education and Research• Programme Directors have financial and academic responsibility for the whole life cycle of education programmes• Organizational units according to economy-of-scale and disciplines, with minimal redundancies• Status and roles of Research centers: status and role• Cooperations and resource usage via SLA and transfer price.• Agreed budget on unit level based on forecasted revenue and contracted educational tasks• Integrated educational administration• New technologies(e-learning, m-learning).• Active management of research activities.2011.12.12. Corvinno Technology Transfer Center 4
  5. 5. Key Aspects of University Modernization – Supporting processes • Definition of mandatory activities • Definition of service cataloges and service levels • Shared service and outsourcing options • Contract management office • Monitoring of internal services • ERP system • Automated procurement process (workflow systems, marketplaces) • Deregulation • Proactive facility management2011.12.12. Corvinno Technology Transfer Center 5
  6. 6. Process models Kapcsolódó folyamat Previous , following or next processes Esem ény Input data, documents Input Szervezeti adat, elem Actor, performer dokum entum Tevékenység Outpu t Supporting Informatikai adat, re ndszer IT systems dokum entum Logic of process execution Esem ény Esem ény2011.12.12. Corvinno Technology Transfer Center 6
  7. 7. Competency Role Responsibility2011.12.12. Corvinno Technology Transfer Center 7
  8. 8. Veszprém Miskolc Eger Szombathely Szolnok Debrecen HEFOP 3.3.1 Corvinus Financial Development Strategic Team-based work Planning management Supporting consultants Academic Unified Core Adattárház administration Process Processes Model Competence Szeged Supporting R&D Center Processes Educatio Kht Pécs Facility Management Development Debrecen HEFOP 3.3.12011.12.12. Corvinno Technology Transfer Center 8
  9. 9. Process GroupsStrategy Student Strategic R&D HRM Administration Marketing Student Management Mentoring HRM Logistics Facility IT procurement Management Financial Controlling Management
  10. 10. HEI Reference Process Model http://informatika.uni-corvinus.hu/hefop2011.12.12. Corvinno Technology Transfer Center 10
  11. 11. Process Marketing management Financial management Procurement, logistics Student administrationgroups Facility management Student mentoring Controlling Strategy SHRM HRM R&D IT Executive information system Regulation IT requirement specification Workflow management Organisational development 2011.12.12. Corvinno Technology Transfer Center 11
  12. 12. BPM goals2011.12.12. related Financial management Human Resource Man. Strategic HRM Workflow management Controlling Organizational Development Strategy (marketing, communication) Management Information Systems Procurement - Logistics Specification of IT systems (ERP)Corvinno Technology Transfer Center Regulation (Organization and procedures) Research and Development IT services Student Relationships Educational activities Facilities Management12
  13. 13. Underpinning IT Systems • MIS – Financial Men. System – Educational administration – R&D monitoring – Facilities Management • Information Services – Workflow management – Internal communication • IT service management • IT governance2011.12.12. Corvinno Technology Transfer Center 13
  14. 14. Human Relations Management Marketing management Procurement, logisticsFinancial management Student administration Facility management Student mentoring Sstrategic HRM Controlling Organisational Strategy units R&D ITExecutive information system . .RegulationIT requirement specification BSc, MSc programsWorkflow management R&D projectsOrganisational development 2011.12.12. Corvinno Technology Transfer Center 14
  15. 15. Human Relations Management Marketing management Procurement, logisticsFinancial management Student administration Workflow management Faculty Facility management Student mentoring Sstrategic HRM Research Controlling Department Institution Strategy group R&D ITExecutive information system All administrational activitiesRegulation are handled by IT services, based on authentication, e-IT requirement specification signature, with minimal paperworkWorkflow managementOrganisational development 2011.12.12. Corvinno Technology Transfer Center 15
  16. 16. Organizational Innovation • Programme Directory • Matrix-organization • All service groups and activities are separated • Operation and control are based on quality criteria , Service Level Agreements2011.12.12. Corvinno Technology Transfer Center 16
  17. 17. Interdependecies Ministry of Education Institutional BPR Datawarehouse and EIS White Balanced Innovations Reports Paper Scorecard Reference Reference Procces OLAP modell modell HEI Productive Adapted and HEI EIS and HEI systems localised other strategic process (SAP, EGR, ETR, modells modell applications Neptun, etc.)2011.12.12. Corvinno Technology Transfer Center 17
  18. 18. Portal2011.12.12. Corvinno Technology Transfer Center 18
  19. 19. Strategic KPI System2011.12.12. Corvinno Technology Transfer Center 19
  20. 20. Periodic Management Reports2011.12.12. Corvinno Technology Transfer Center 20
  21. 21. Ad-hoc Queries and Analysis2011.12.12. Corvinno Technology Transfer Center 21
  22. 22. About Corvinno • Established in 2006 – Hungary-based spin-off company born in the Department of Information Systems at the Corvinus University of Budapest • Not for profit public legal entity • Flexilab - Innovative Learning Solutions LivingLab (ENoLL) • Core competencies – R&D • mobile learning, • ontology based systems, • e-government solutions, • content management, • process modelling – Management Consulting • IT Service management • Process management – Executive Training • CISA2012. 11. 04. Corvinno Technology Transfer Center 22
  23. 23. R&D ALERT – ‘Active support and reaL-time coordination based on Event pRocessing in open source software developmenT’ VIDI – ‘VIsualising the impact of the legislation by analysing public DIscussions using statistical means’ eBEST – ‘Empowering Business Ecosystems of Small Service Enterprises to Face the Economic Crisis’ MASTER - Multichannel Adaptive System Training for micro, small and medium Enterprises OntoHR - Ontology based competency matching CONTSENS - Using wireless technologies for context sensitive education and training SAKE - Semantic enabled Agile Knowledge-based E-government2012. 11. 04. www.corvinno.hu 23
  24. 24. R&D ELVIN - European Languages Virtual Network ’ IMPACT - The impact of new technologies on distance learning students ’ The role of mobile learning in European education mPSS - mobile Performance Support System for Vocational Education and Training eFESTO - ’e-Learning Environment for Disable Learners’ TOUAREG - TOUrism PlAtform for euRopean Educational Games Ontology based e-learning system and adaptive testing2012. 11. 04. www.corvinno.hu 24
  25. 25. Consulting IT service management (Finance) Telecommunication convergence and the information society (Telecom) Software testing, software quality management (Finance) Process management and Information Systems Specification (Real estate) Strategic indicator structure (Public Administration) Busienss process management (Real estate) LG Air Condition Academy Knowledge Portal (Service)2012. 11. 04. www.corvinno.hu 25
  26. 26. Consulting Digital home (Telecommunication) Process improvement with SPICE (Manufacturing) Business Process Reengineering (Finance) Software asset management (Public administration) IT service management (Finance)2012. 11. 04. www.corvinno.hu 26
  27. 27. Quality Management2011.12.12. Corvinno Technology Transfer Center 27
  28. 28. Stakeholders World HEI systems of labor Ministry of Education Academia2011.12.12. Corvinno Technology Transfer Center 28
  29. 29. LLP scene Doctoral/Postgraduate level MA/ Mc BA/BSc World of labor Vocational training (postsecondary) Secondary Vocational training level Vocational training2011.12.12. Corvinno Technology Transfer Center 29
  30. 30. Competencies Input …competencies... Output Knowledge BA/BSc/... Skill MA/MSc/... Attitude2011.12.12. Corvinno Technology Transfer Center 30
  31. 31. Postgraduate /post tertiary Master level Input …competencies... OutputKnowledgeSkill BA/BSc/... Bachelor levelAttitude MA/MSc/... World of labor Vocational /postsecondary Curriculum Secondary Vocational training • Courses level • Credits • Preconditions Vocational training • Etc.2011.12.12. Corvinno Technology Transfer Center 31
  32. 32. Postgraduate /post tertiary Master level Input …competencies... OutputKnowledgeSkill BA/BSc/... Bachelor levelAttitude MA/MSc/... World of labor Vocational /postsecondary Curriculum Secondary Vocational training • Courses level • Credits • Preconditions Vocational training • Etc.2011.12.12. Corvinno Technology Transfer Center 32
  33. 33. Postgraduate /post tertiary Master level Input …competencies... OutputKnowledgeSkill BA/BSc/... Bachelor levelAttitude MA/MSc/... World of labor Vocational /postsecondary Job roles Secondary Vocational training level • Competencies • Salary Vocational training • Experiences • Time 2011.12.12. Corvinno Technology Transfer Center 33
  34. 34. Postgraduate /post tertiary Master level Input …competencies... OutputKnowledgeSkill BA/BSc/... Bachelor levelAttitude MA/MSc/... World of labor Vocational /postsecondary Job roles Secondary Vocational training level • Competencies • Salary Vocational training • Experiences • Time 2011.12.12. Corvinno Technology Transfer Center 34
  35. 35. Complexity2011.12.12. Corvinno Technology Transfer Center 35
  36. 36. IT systems to be developed Higher Education Executive Information System Higher Education Information System Bologna Portal Higher Education Executive Information Interoperabiliy between Higher System Education Information Systems and Executive Information System Career Management System Quality Management Quality Management System Career Management Validation Service System Decision Support Validation Service2011.12.12. Corvinno Technology Transfer Center 36
  37. 37. Bologna PortalOrganisation Higher Education Executive Information System Higher Education Information System Competence Center Bologna Portal Higher Education Executive Information Interoperabiliy between Higher System Education Information Systems and Executive Information System Reference Process Career Management System Modell (ARIS) Quality Management (NDP HRD 3.3.1) Quality Management System Career Management Validation Service System Decision Support Validation Service2011.12.12. Corvinno Technology Transfer Center 37
  38. 38. Bologna PortalFunding Transition Facility - Higher Education Institutional Higher Education Executive Information Capacity Building in connection with the System Bologna Higher Education Information Requirements, System Competence Center Bologna Portal Project No. 2006/018-176.03.01 National Higher Education Executive Interoperabiliy between Higher Information System Develop- Education Information Systems and ment Plan, Executive Information System Reference Process Social Renewal Career Management System Modell (ARIS) Operative Quality Management Program (NDP HRD 3.3.1) Quality Management System Career Management SAKE - Semantic- Decision Support enabled Agile Knowledge- Validation Service System based e- Validation Service Government, FP6 IST STREP Contract no.: 0271282011.12.12. Corvinno Technology Transfer Center 38
  39. 39. Q&Azoltan.szabo@uni-corvinus.hu,andras.gabor@uni-corvinus.hu Corvinus University of Budapest

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