1. Rickie Lyn O’Brien
3473 Langford Lane rickieobrien65@gmail.com
Shiloh, IL 62221 317-600-8288
Objective:
To obtain a position within a company where I can utilize the skills that I have developed to meet
the necessary needs of an employer.
Work Experience:
Medical Assistant for Live Light Clinic 2105-2106
● Check patients in and out ● Room patients and take and record vitals; including, blood
pressure, measurements, photos, InBody BMI ● Give patients EEG ● Venipuncture for the
purpose of obtaining lab samples ● Schedule appointments ● Educate patients on company
program and products ● Prep charts for patient visit
Lead Medical Assistant/Office Coordinator for Nephrology & Internal Medicine, IU Methodist
and IU West locations 2011-2015
● Help organize Nephrology’s EMR program ● Room patients, record vitals, assist physicians,
schedule tests and labs, complete physician orders for patients, answer/return patient phone calls
● Travel with physician to remote locations to assist physicians ● Maintain excellent patient
relations and rapport ● Order all medical supplies and office medications (flu vaccination,
pneumonia vaccination and anemia medications) ● Ability to follow instructions and make
decisions without supervision ● Crossed trained in all areas; front desk, scheduling, back office
● Support company goals and other work groups
Receptionist/Human Resources Assistant for Simply Self Storage 2009-2011
● Answer all incoming call in a fast and professional manner ● File and manage all employee
files ● Transfer all past employee files from paper to electronic files ● Assist with employee
discipline actions; verbal to written warnings ● Separate incoming mail and distribute, prepare
all outgoing mail including USPS and FedEx packages
Medical Assistant/Office Coordinator for Nephrology & Internal Medicine, St. Francis
location 2006- 2009
● Supervise and motivate 5+ employees on a daily basis ● Manage Chronic Kidney Disease
Clinic/Anemia Management Clinic at Nephrology’s south office ● Traveled with physicians or
NP’s to dialysis units to assist with weekly rounds

2. Office Manager for OB Companies 2004-2006
● A/P, A/R, HR, Payroll, Deposits, Account Reconciliation ● Effectively developed telephone
communication skills and consistently met quotas ● Maintained all record keeping procedures
without error ● Developed ability to work in a fast paced atmosphere
Cafeteria Manager for Avon Community School Corporation 2002-2004
● Delegated responsibilities to 6+ employees to meet company expectations ● Exercised good
judgment to produce quality work while managing time effectively ● Always exceeded expected
production, while staying at or under budget ● Worked with staff and teachers to incorporate
students monthly life skill into cafeteria setting
Professional Skills:
Medical
● Administer Injections per company protocol ● Administer, read & record TB skin tests ●
Read & record vitals ● Order inpatient and outpatient labs, tests and/or surgeries ● Order and
manage high dollar medical supplies ● Educated in HIPPA Privacy Laws
Office
● Proficient in Microsoft Office ● Knowledge of all office machines ● Professional phone
etiquette ● Professional personality and appearance ● Fast learner, accurate and dependable ●
EMR ● Cerner, Epic – St. Francis and Community, Greenway, Acumen