1. ODILENE JOSEPH
15755 NE 13 AVENUE
NORTH MIAMI, FL 33162
odileneb@yahoo.com
305-494-7940
WORK EXPERIENCE
2016 Targeted Case Manager/Homeless Program
New Horizons Community Mental Health Center
 Assesses for eligibility of case management services
 Assesses and re-assesses the need for services, clinical and psychosocial
 Makes referrals to community resources with emphasis on the development of support
systems
 Arranges for timely client discharge planning
 Prepares and maintains case file documentation to include service plans, reports, forms,
and progress notes
 Demonstrates consistent knowledge of client condition and treatment plan through
hospitalization
 Communicates effectively with treatment team , other healthcare providers and client’s
support system
 Ability to maintain all client records and other documentation pertinent to the position in a
timely and accurate manner
 Conducts home visits on a regular basis
 Communicates effectively with treatment team, other healthcare providers and client’s
support system
 Links and coordinates all services for client
 Completes discharge summary for clients upon discharge
 Work independently, is flexible and dependable, and demonstrate initiative and creativity
 Able to develop goals, objectives that support the program, and participants
 Plans client care in collaboration with all members of the multi-disciplinary team
 Initializes contact with client within 24 hours of case being assigned to case manager
2003-2016 Compliance Specialist @ Medical Records
New Horizons Community Mental Health Center/ Medical Records
 Process release of information

2.  Plans, coordinates and reviews all medical records Agency-wide to ensure that service is
documented for each individual client.
 Ensures that record documentation occurs within the time frame as stated in state and
federal standards and New Horizons policy and procedure.
 Ensures that all forms utilized for clinical documentation was approved by New Horizons
to meet the current regulation requirements for reimbursement by third party payers and
other governing bodies.
 Provides resource assistance to staff with regard to location of deficient parts in the
medical records when necessary
 Assist in internal and off-site audits on a monthly basis
 Purge medical records to send to storage and assemble records
 Assist clients when requesting medical records
 Excellent customer service
 Trains and supervise staff in absence of the director
 Ability to process work, error free, with prescribed deadline and time frames.
 Ability to be courteous, tactful and cooperative throughout the working day.
 Fluent in English, and Creole
 Demonstrate independent judgment, ethical behavior, and maintain patient confidentiality,
as according to HIPPA
 Ability to concentrate and maintain accuracy in spite of frequents interruptions.
 Computer literate
2000-2003 Mental Health Technicians
Lock towns Mental Health Center
 Led therapeutic and recreational activities
 Providing direct patient care, guidance and positive role modeling
 Planning, implementing, evaluating and monitoring treatment activities and groups
 Assisting with medication administration
 Assessing patients
 Educating patients and their families
 Daily groups
 Monitoring and documenting patients on a daily basis
 Monthly field trips to different sites in the community
 Coordinating mental health care services
 Maintains confidentiality of patient records
 Transport patients to and from appointments, clinics, laboratories, and/or treatments, as
and when appropriate.
 Participates in the development and implementation of patient treatment programs
 Charts patient observations,
 Performs miscellaneous job-related duties as assigned.

3. 1999-2000 Sales Assistant
Target Inc.
 Excellent customer service, handles cash, and trains co-workers
EDUCATION
2013-2015, Grace Bible College/ Bachelor Degree
Leadership & Ministry
2011-2013, University of Phoenix/ Associate of Arts
Health Service Administration/Medical Records
VOLUNTEER WORK
2006-2010, Tabernacle of Glory, (Kingdom Kids)
Supervise, instruct, and feed the little children, age range from nursery until 12 years of age,
direct contact for 4 hours every week
1992-2006, First Haitian Baptist Church of North Miami Beach, (New Beginning Children’s
Ministry),implemented the vision/mission statement, supervised 10 staff, instruct, and taught life
skills,
1996-2004, Youth President
Planned weekly activities, trains, instruct supervise, counsel, planned and supervised fundraising
activities, developed potential leaders, discipline, and guide the youth group which consist of 60-
100 youth
1994-2007, Sunday School Teacher, (Children’s Department)
Developed lesson plans, instruct and disciple adolescence from 9-12