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THEGREENKEY
- an ecolabel for tourism
We are many things
The Green Key
around the world via FEE
FEE, Foundation for environmental education is an
NGO devoted to Environmental Education
FEE runs 5 international campaigns:
• Green Key and Blue Flag where the target group is
tourists
• Eco-Schools, Young Reporters for the Environment, and
Learning about Forest where the target group is children
• More information on FEE and its five campaigns:
www.fee-international.org
We are 6 countries
France
Sweden
Estonia
Lithuania
The Netherlands
Denmark – Greenland
Environmental impacts by
tourism accommodations
The very important ones
• Electricity
• Heat
• Water
• Waste
The less important ones
• Noise and odour
• Emissions to water and air
• Hazardous waste
• Transportation
The important ones
• Cleaning agents and
chemicals
• Foodstuffs
• Single dose packages and
disposable items
The Green Key Criteria
• Environmental
management
• Guest information
• Staff involvement
• Water savings
• Cleaning and washing
• Waste
• Energy savings
• Foods
• Indoor climate
• Administration
• Green activities
• Parking areas and parks
Three kinds of criteria
• Direct measures
• Environmental
management
• Communication
All the measures concerning
energy, water, waste,
chemicals, outdoor activities
etc.
Policy, targets, action plans, and
measurements
Staff involvement, involving the
guests, sub-contractors and
suppliers
Environmental Management
Environmental Policy
As a responsible business we will try to choose options, which
continuously contributes to the protection of the environment
and the natural resources.
We want to:
Keep up and develop our environmental efforts by saving
energy and water and by using products which have low impact
on the environment
Discuss environmental questions in an open and positive
dialogue with customers, staff, authorities, suppliers,
organisations and other who have an interest
Prompt our suppliers to deliver services and products that
comply with environmental level
Environmental Objectives
We have decided to work with the following environmental
objectives:
 Save 10 % on the water consumption before the end of the year
 Reduce the energy consumption per guest by 5 % before the end of
the year
 Purchase organically produced foods for 10 % of the total budget for
foods
 Inform all our suppliers about our environmental activities by sending
out a letter in December
 Inform all our staff about our environmental activities by arranging a
project day on October the 10th . In the future we will arrange meetings
every quarter to keep the staff informed about the activities
Environmental Plan of Action
Example of a part of a plan of action
Objective: The water consumption is reduced by 10 %
per guest before the end of the year.
Responsible: John Smith
Objects: All toilets must be water saving. John
Smith finds out how many of the existing toilets have a
flush of more than 6 litres per flush. John Smith gets
an estimate on the replacements needed. John Smith
enters into a contract with supplier and informs the staff
about the replacements.
Budget: 3.400 EUR and 25 hours for John Smith are set aside.
Time schedule: October – December
Follow-up: January
The role of the staff
In a tourism business, the staff has a central position,
because the staff is the link between the manager and
the guests
1. The staff have direct relation with the tourists, and they can
spread the message.
2. The staff can take action and they can promote and
perform a good (or a bad) environmental behaviour.
3. The staff can adopt simple everyday gesture that change
things and decrease the environmental impacts of the
business
Efforts made by the staff
• Dose chemical products for washing and for
cleaning correctly to avoid over
consumption
• Avoid unnecessary water consumption
• Sorting waste in categories
• Turn down the heat in empty rooms
• Fat filters in the exhaust must be cleaned
• Sorting waste in categories
• Proper use of the kitchen equipment
• Inform guests about the environmental
undertakings at the business including The
Green Key
• Inform guests about public transportation
and green activities in the nearby area
• Cleaning the surfaces of the heat/cooling
exchanger of the ventilation plan at least
once a year
• Turn off heating, refrigerators and
televisions when rooms or houses are not let
out
• Cleaning
• Kitchen / Service
• Reception
• Technician
Why The Green Key?
• Environmental efforts?
• Savings?
• Marketing?
More information
• International website www.green-key.org
• National website
• The Green Key national operator

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GreenKey-Stafftrainingdocument.ppt

  • 2. We are many things
  • 3. The Green Key around the world via FEE FEE, Foundation for environmental education is an NGO devoted to Environmental Education FEE runs 5 international campaigns: • Green Key and Blue Flag where the target group is tourists • Eco-Schools, Young Reporters for the Environment, and Learning about Forest where the target group is children • More information on FEE and its five campaigns: www.fee-international.org
  • 4. We are 6 countries France Sweden Estonia Lithuania The Netherlands Denmark – Greenland
  • 5. Environmental impacts by tourism accommodations The very important ones • Electricity • Heat • Water • Waste The less important ones • Noise and odour • Emissions to water and air • Hazardous waste • Transportation The important ones • Cleaning agents and chemicals • Foodstuffs • Single dose packages and disposable items
  • 6. The Green Key Criteria • Environmental management • Guest information • Staff involvement • Water savings • Cleaning and washing • Waste • Energy savings • Foods • Indoor climate • Administration • Green activities • Parking areas and parks
  • 7. Three kinds of criteria • Direct measures • Environmental management • Communication All the measures concerning energy, water, waste, chemicals, outdoor activities etc. Policy, targets, action plans, and measurements Staff involvement, involving the guests, sub-contractors and suppliers
  • 9. Environmental Policy As a responsible business we will try to choose options, which continuously contributes to the protection of the environment and the natural resources. We want to: Keep up and develop our environmental efforts by saving energy and water and by using products which have low impact on the environment Discuss environmental questions in an open and positive dialogue with customers, staff, authorities, suppliers, organisations and other who have an interest Prompt our suppliers to deliver services and products that comply with environmental level
  • 10. Environmental Objectives We have decided to work with the following environmental objectives:  Save 10 % on the water consumption before the end of the year  Reduce the energy consumption per guest by 5 % before the end of the year  Purchase organically produced foods for 10 % of the total budget for foods  Inform all our suppliers about our environmental activities by sending out a letter in December  Inform all our staff about our environmental activities by arranging a project day on October the 10th . In the future we will arrange meetings every quarter to keep the staff informed about the activities
  • 11. Environmental Plan of Action Example of a part of a plan of action Objective: The water consumption is reduced by 10 % per guest before the end of the year. Responsible: John Smith Objects: All toilets must be water saving. John Smith finds out how many of the existing toilets have a flush of more than 6 litres per flush. John Smith gets an estimate on the replacements needed. John Smith enters into a contract with supplier and informs the staff about the replacements. Budget: 3.400 EUR and 25 hours for John Smith are set aside. Time schedule: October – December Follow-up: January
  • 12. The role of the staff In a tourism business, the staff has a central position, because the staff is the link between the manager and the guests 1. The staff have direct relation with the tourists, and they can spread the message. 2. The staff can take action and they can promote and perform a good (or a bad) environmental behaviour. 3. The staff can adopt simple everyday gesture that change things and decrease the environmental impacts of the business
  • 13. Efforts made by the staff • Dose chemical products for washing and for cleaning correctly to avoid over consumption • Avoid unnecessary water consumption • Sorting waste in categories • Turn down the heat in empty rooms • Fat filters in the exhaust must be cleaned • Sorting waste in categories • Proper use of the kitchen equipment • Inform guests about the environmental undertakings at the business including The Green Key • Inform guests about public transportation and green activities in the nearby area • Cleaning the surfaces of the heat/cooling exchanger of the ventilation plan at least once a year • Turn off heating, refrigerators and televisions when rooms or houses are not let out • Cleaning • Kitchen / Service • Reception • Technician
  • 14. Why The Green Key? • Environmental efforts? • Savings? • Marketing?
  • 15. More information • International website www.green-key.org • National website • The Green Key national operator