Creating the truly digital enterprise and turning big ideas into practical reality

1. Making sense of our disrupted world
John O’Brien
Executive Vice President – Hitachi Consulting, EMEA

2. DIGITAL READY
OR DIGITALLY
DISRUPTED?

3. “MIGRANT TRAFFICKING’S
UBER MOMENT HAS
ARRIVED.”
The Observer on Sunday – 5th June 2016

5. AN AGE OF
POSSIBILITIES

6. “The Street Finds its Own Uses.”
William Gibson

8. 6/20/2016 8
The Numbers Game
■ Business Model Has Changed
– No longer “all employee” – now includes
contractors, partners, vendors
– No longer all “on premise” – there is no
perimeter
■ Data Model Has Changed
– No longer mostly structured – now largely
unstructured
■ Platform Model Has Changed
– No longer strictly enterprise (e.g., mainframe,
client / server) – now includes mobile, Cloud,
Big Data platforms

9. DEALING
WITH CHANGE

10. Megacity
The City as a Data Source

11. “STORM’S COMING.”

13. ‘Thefuture,thousandsofrobots
whizzingaround,allconnectedtoa
networkedintelligencethathumans
can’tfully understand.’
‘Every Business is an Algorithmic
Business.’

15. “I may not have
gone where I
intended to go, but I
think I have ended
up where I needed
to be.”
Douglas Adams
15

16. Making sense of our disrupted world
David Brindle
Senior Vice President – Hitachi Consulting

20. 1990 2010 soon...2000 now
DIGITAL EVOLUTION TIMELINE
ENTERPRISEDIGITALBLUEPRINTS
Websites
Digital
Marketing
eBusiness
Enterprise
DigitalDigital
Business
Enterprise
of Things
future...
Autonomous
Business
Robotics
Algorithmic
Business
Big Data
Analogue
Business
Drones
Digital
Lifestyles
Machine
Learning
Quantum
Computing
You
are
here
Mobile
Commerce
Multi
Channel
3D
Print
Wearables

21. 10 years ago Today
• Business conditions are more fluid
• Technology evolves at exponential rate
• More need to be adaptive to be successful
• Much more assured business environment
• You could have a 3-5 year plan
• You had to be big to afford to reach people

22. Brochure
Ware Web
Commerce
Mobile
Commerce
eBusiness
Tablet
Social
Multi
Channel
Cloud Internet of
Things
Artificial
Intelligence
Robotics
Web
Optimisation
Big
Data
3D Print
Wearables
Drones
Sensors
But remember… that this is not Digital Business

23. Brochure
Ware Web
Commerce
Mobile
Commerce
eBusiness
Tablet
Social
Multi
Channel
Cloud Internet of
Things
Artificial
Intelligence
Robotics
Web
Optimisation
Big
Data
3D Print
Wearables
Drones
Sensors
But remember… that these are not Digital Business
2016 CxO Survey Definition of digital
63%said
“Digital business”
is Social Media /
Mobile Apps /
Digital Marketing”

24. | © Copyright 2013 Hitachi Consulting26
DISRUPTORS

25. | © Copyright 2013 Hitachi Consulting27
• Building adapts to it’s surroundings
• Is always ready
• Is totally adaptive
• Has a clear “enduring need”
EARTHQUAKE
ENGINEERING
• Understand ‘enduring needs’ solved by firm
• Enable it to adapt and innovate
• Create corporate agility
• Evolve legacy
DIGITAL
BUSINESS

26. | © Copyright 2013 Hitachi Consulting28
“Answers” to the digital evolution of a firm change continuously
• Like the flu vaccine, it needs constant analysis and changing
• If you do a “digital transformation” with a “start” and an “end”, you will fail
Adaptive businesses grow revenue 37%
faster and make 30% higher profits.
“Organisational agility: How businesses thrive and survive in
turbulent times” The Economist Intelligence Unit

27. | © Copyright 2013 Hitachi Consulting29
“embedding a new way of thinking into
your company to become a permanently
adaptive organisation, which continually
innovates, invents and adapts in
response to change”
Digital Business
Businesses must create
• a permanent change-state,
• where disruption can be embraced
• and where an end-state is not a goal.
• It is not a transformation project
• It does not have a beginning and an end
• It is not a journey, it is an adventure
is
but
So…

28. | © Copyright 2013 Hitachi Consulting30
Hitachi Consulting’s 5 Pillar Model Hitachi Consulting’s Adaptive Business Model

29. | © Copyright 2013 Hitachi Consulting31

30. Totransformsocietythroughtheuseoftechnology

31. ROBOTICS
I.T.
INFRASTRUCTURE
AUTOMOTIVE
SYSTEMS MINING EQUIPMENT
RAILWAY CONTROL
SYSTEMS AND TRAINS
WEARABLES
PROGRAMMABLE
CONTROLS
WATER
TREATMENTSENSORS
MEDICAL
IMAGINGGAS TURBINES
WIND
TURBINES
BATTERY
SYSTEM
SOCIAL
INFRASTRUCTURE
PUBLIC SAFETY MEDICAL DIAGNOSTICS

32. With constant evolution and
adaptability in our DNA
Hitachi is a digital business

33. What’s it all about?

34. …future of engineering …future of energy …future of people …future of cities & citizens Conclusion
…becoming anti-fragile …future of industry …future driven by insight…what is the New Reality …a new shape for the future

35. Ram Ramachander,VP(EMEA),
Chapter 6:
Sustaining
Energy Efficiency
Chapter 8:
Living
PeterBjørn Larsen, Director(EMEA),
Social Innovation
Chapter 7:
Personalising
Mark Hill,VP(EMEA),
BusinessIntelligenceand Analytics
Chapter 1:
Mapping
Chris Saul,VP(EMEA),
Digital Consulting
Chapter 5:
Developing
Paul Watson,VP(EMEA)and Jonathon
Wright, Director (EMEA), DigitalEngineering
Chapter 4:
Understanding
Shahbaz Haque, Director(EMEA),
Rail & PredictiveMaintenance
Chapter 3:
Industrialising
JonathanGray,VP(EMEA),
Manish Popli, Director(EMEA),Supply Chain
Chris Saul, VP (EMEA)
Digital Consulting
Book Lead
Chapter 2:
Building
Chris Saul,VP(EMEA),
Digital Consulting
Conclusion
Thriving in
Chris Saul,VP(EMEA),
Digital Consulting
Introduction
Engineering
Chris Saul,VP(EMEA),
Digital Consulting
Introducing the authors

36. Your part in the New Reality

37. David Brindle
Senior Vice President