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Digital transformation training digital roadmap workshop in Serbia Belgrade

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Presentation from the digital transformation workshop, interactive training course on how to create and implement digital road map?
http://www.miodragkostic.com/
http://www.businessknowledge.biz/

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Digital transformation training digital roadmap workshop in Serbia Belgrade

  1. 1. Miodrag Kostić, CMC, CDC Certified Digital Transformation Expert Digital Transformation Digital road map workshop for “Mokrin House”
  2. 2. Miodrag Kostić
  3. 3. Founded “T-gallery” stores in NY & Honolulu, USA - 1993 Miodrag Kostić Founded “Web Consulting Honolulu”, USA - 1997
  4. 4. www.dogshirts.comwww.t-gallery.com 1995 1996 My own digital transformation in 1995
  5. 5. Miodrag Kostic clients - 2003 to date
  6. 6. What is Digital Transformation?
  7. 7. What company is this?
  8. 8. Are their companies which do not transform? There are only companies that do not want to transform
  9. 9. “(1) Automation applied to an efficient operation will magnify the efficiency. (2) Automation applied to an inefficient operation will magnify the inefficiency.” -- Bill Gates What is the greatest challenge of digital transformation?
  10. 10. Organizational culture Digital transformation is not only about technology, it is about the change in organizational culture
  11. 11. What is the 4th industrial revolution?
  12. 12. Why was Blockbuster bankrupt? What is “digital disruption”?
  13. 13. What was the Blockbusters MISSION? To provide customers with the most convenient means of accessing media entertainment
  14. 14. “You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” -- Steve Jobs
  15. 15. www.teddytheguardian.com IoT or “Internet of Things”
  16. 16. IoT or “Internet of Things”
  17. 17. AR - Augmented Reality
  18. 18. VR – Virtual reality
  19. 19. 3D printers
  20. 20. Robots and artificial intelligence
  21. 21. Digital road map for “Terra Panonica” www.mokrinhouse.com
  22. 22. Digital road map for “Terra Panonica”
  23. 23. Digital road map for“Terra Panonica”
  24. 24. TREND CARDS Modeled by Centre for Digital Transformation Austrian Chamber of Commerce
  25. 25. Digital trends SWOT & Impact Analyses Quick Fixes ReportingDeveloping digital strategy Developing digital road map (1 day workshop) Priorities I Priorities II Priorities III Detailed strategy of priority I KMU DIGITAL - Consulting process
  26. 26. KMU DIGITAL – Trend selection
  27. 27. Digital road map for “Terra Panonica” Y - Impact -- X - Risk (chance)
  28. 28. Hi impact low risk
  29. 29. Hi impact low risk
  30. 30. Hi impact low risk
  31. 31. Hi impact high risk
  32. 32. Hi impact high risk
  33. 33. Digital road map for “Terra Panonica” Roadmap
  34. 34. ROADMAP for CRM System & Customer Journey Measure customer experience Increase customer loyalty Better customer service Positive R.o.I in year 2 productproduct marketingmarketing operationsoperations financefinance Create a product range of at least 50 different menues, organic, healthy, with nutrition data, enough fruit and vegetables Do not forget food intolerances and other special needs (e.g. no pork, vegetarian) Patrick 5 weeks of time Collaborate with dietologist and chef What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks Terra Panonica Roadmap
  35. 35. Miodrag Kostić, CMC, CDC www.miodragkostic.com www.businessknowledge.biz Thanks 

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