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HEIKKI KOMULAINEN
E X P E R T I S E
E D U C A T I O N
L E A D E R S H I P
S T R A T E G Y
S A L E S A N D K E Y
C U S T O M E R
M A N A G E M E N T
B U S I N E S S
D E V E L O P M E N T
E X P E R I E N C E
Most recently I worked in a software and mobile technology company, where I was
responsible for the activities of my own strategic business area. We offered our cus-
tomers Mobile Work Management and Data Logging/Collection Systems. We used
Open Source GPS/GNSS, RFID, and mobile/web-based technologies. Product and
service consisted of mobile or hard wired GPS devices, mobile phone apps, cloud
services, desktop software, and project planning and implementation. The company
was awarded several years for its growth. I was responsible for the sales process
and key customer management. My responsibilities consisted of biggest customer
projects, contracts, application program/software development as well as customer
service process.
I was a Member of the Steering Committee: in a National Project Development of a
Public Precise Positioning Service Based on the National GNSS Network (P3-Service).
The project was managed by FGI (Finnish Geodetic Institute). See more:
http://www.fgi.fi/fgi/research/research-projects/development-mobile-public-precise-
positioning-service-based-national-gnss
I have strong experience of long term solution and B2B/B2C and investment project
sales and negotiating processes. My MBA thesis was concentrated to analysis of stra-
tegic customer relationships and profitability. While working on industrial sector I
have been strongly participated for the development and management of domestic
and international key customers and suppliers/partners. Also challenging, long lasting
negotiations are common to me. These require a lot of problem solving capacity and
innovativeness as well as finding the common solution.
Working on executive level has brought me experience from business planning to
strategies and implementation of activities. Most important that you know your cus-
tomers and markets. Focus your activities and create challenging but reachable tasks
and goals.
In leadership and key customer management a strong faith in human management
through clear objectives and interaction are key issues. Working with others, teams
and experts is most interesting for me as well. Trust and respect as well as open dis-
cussion creates more results and effectiveness. Customer interaction and customer
service is a natural part of my activity. I work actively, systematically and proactive
trying to learn from mistakes. I also like a lot to travel and meet people from differ-
ent cultures.
Good sense of humor also helps in many cases. Moreover, I am a positive and open-
minded team player, and I dare to take a position on tricky issues as well. As socially
talented and as empathetic person I am easy to establish contacts with people. I am
highly interested to create new high technology products and creating more effec-
tive business to your existing and new customers.
Confident my transferable skills I respectfully submit my resume for your review and
request a meeting to discuss different opportunities you may have further. I will make
myself available at your convenience and look forward to your call to arrange a
time. Thank you for your time and consideration.
If you want more information about me you can contact:
Risto Jalovaara +358 50 60 357 CEO, FastROI Oy
Santtu Pulli + 48 790 300 522 Head of Customer Success, Kontakt.io, Poland
SINCERELY,
M B A ( M a r k e t i n g )
HANKEN SCHOOL OF ECONOMICS IN HELSINKI
2002—2003
Project Paper: Strategic Customer Relation-
ships, Profitability and Value , Grade 6/7
E N G I N E E R (BSc.Civ. Eng)
WÄRTILÄ TECHNICAL INSTITUTE OF JOENSUU
1990 –1994
P R O F I L E
S O L U T I O N
A N D P R O D U C T
D E V E L O P M E N T
"You can only do your best. That´s all you can do. This attitude I have used in my work
and personal life.
Blending a backround in sales and business development on Finnish, Norwegian,
Swedish and Hungarian markets and business management with proven success on
High Technology, ICT and Industrial sectors I believe I would make a great fit to Your
new or existing business. At the moment I am looking for a new position from Finnish,
Swedish or Norwegian markets to bring my competence and sales expertise to your
service.
Contact me and let´s discuss!
HEIKKI KOMULAINEN
K E Y S K I L L S
L A N G U A G E
K N O W L E D G E
P R O A C T I V E , A N A L Y T I -
C A L A N D S Y S T E M A T I C
E X P E R I E N C E
B U S I N E S S A N D S A L E S D I R E C T O R
FASTROI Oy, Joensuu / 1.2.2011-9.4.2015
”Work Process Mgt Solutions to Building Construction, Facility and Infra segment”
Business Director, Board of Directors specific tasks
Analyses and evaluations related to the sale, the valorisation and the development of
business, business strategy consultation, business market surveys in North America and
Europe, Scandinavia, Baltic Countries
Business Director
Business strategy, plans and development strategies, budgeting and reporting O
Sales to Nordic Countries, Germany and Baltic Area, sales development and marketing
O Mobile device, desktop and mobile application development O Member of the
Steering Committee: Development of a Public Precise Positioning Service Based on the
National GNSS Network (P3-Service) O Supply Chain Development O Member of the
Executive Board O Solution and product development for hardware and software O
Member of the Development Team Destia/FastROI O Mobile device supplier/operator
agreements and procurement/purchase (Ingram Micro, Apple,Samsung, Jaju Oy) O
Key Customer/Account Management of biggest customers : Biggest cities, Destia, Fina-
via O Supplier, Partnership, Platform and Strategic Technology Ecosystem management
Growth of Business with regard to the business area of 20-30% annually
Market leader 2014 in Finland within 4 years
Company Board of Directors terminated all business actions of this segment 04/2015
C E O
LUKKORENGAS OY, Joensuu (formerly BLC TURVA)
16.2.2009– 2.9.2010
”Locking and Security Solutions to Building Construction and Facility segment”
Business strategy and business plans O Member of the Strategy and Executive Board
Group O Operations and business units in Joensuu, Imatra, Lappeenranta, Kuopio,
Savonlinna, Helsinki O Part of the BLC Group (formerly. Savonlinna Telephone Com-
pany) since June 2009 O All merger takeover operations and reporting to the BLC
Group Managing Director O Acquisition of Helalinna Ltd 2010 (Abloy dealer in
Savonlinna) O Responsibility of acquisition negotiations, financing and contracts O
CEO / Helalinna Ltd
Company was sold out 06/2009 to Savonlinnan Puhelin Oy and my contact was termi-
nated after finalizing the corporate takeover process in 09/2010.
D E V E L O P M E N T A N D E X P O R T
S A L E S M A N A G E R
SUOMEN CNC-METAL OY, Outokumpu (FINELCOMP)
10.5.2003 – 31.1.2009
”Sheet Metal Enclosure Solutions to Electrical Industry segment”
Business and strategic development, export sales and partner development O Mem-
ber of the Executive Board O Marketing and export sales O Team work develop-
ment O SCM, PLM, PDM O PMI development company/personnel (BSC-model) O
Export sales activities to new countries O B2B customer management Finland and
export countries in Germany, Hungary, Sweden and Norway O Component purchase
from Sweden, Austria, Poland, Finland and Germany
Export sales growth in Nordic countries and profitability of the company raised based
on my actions in business operations.
O P E N M I N D E D A N D
S O C I A L L Y T A L E N T E D
I N N O V A T I V E
H U M A N M O T I V A T I O N
A N D P E R F O R M A N C E
D E V E L O P M E N T
F I N N I S H , N A T I V E — V E R Y G O O D
G E R M A N — G O O D
S W E D I S H — G O O D
E N G L I S H — V E R Y G O O D
HEIKKI KOMULAINEN
C O U R S E S
(LATEST)
H O B B I E S /
I N T E R E S T S
E X P E R I E N C E
S A L E S A N D M A R K E T I N G
M A N A G E R
SUOMEN RAKSANET OY, Espoo (ECI NET GROUP AB)
16.10.2000 – 31.7.2002
”Project and Document Management Solutions to Building Construction and Facility segment”
Business plans and business development O BtoB and BtoC sales O Marketing
O Creating re-seller organization O Re-seller agreement negotiations and pro-
grams O Customer/reseller training O Active co-operation with Sweden and
Norway offices
Sales raised 6x during year 2000-2002
Re-seller/partner network built through Finland
Raksanet.com product/services raised as market leaders
Customers raised from 800 to 3300
The company terminated the employment contract based on ECInet Ab
financial situation in June 2002
S A L E S T R A I N I N G
I N T E N S I O
2 0 1 5 — 1 0 D A Y S
M O T I V A T I O N A L
L E A D E R S H I P
L M I F I N L A N D
2 0 1 3 — 7 M O N T H S
P E R S O N A L
L E A D E R S H I P
L M I F I N L A N D
2 0 1 1 – 7 M O N T H S
G Y M , H I K I N G , M T B B I K I N G
S A L M O N F L Y F I S H I N G I N
N O R W A Y A N D S W E D E N
O U T D O O R A C T I V I T I E S
P R O D U C T M A N A G E R
CONSTRUCTOR FINLAND OY, Lohja
7.2.2000 – 13.10.2000
”Movable Partition and Movable Office Systems (Cassette 900)
To Industrial, Public and Building Construction segment”
BtoB/BtoC sales and marketing O Technical training of re-sellers O Procurement
and tender process O Re-seller business development O Manufacturer communica-
tion in Sweden O Import of technical construction systems from Sweden O Prod-
uct development O Technical documentations and PDM
Sales raised 90%during 8 months
Active sales and marketing operations with Logistep-partners and re-sellers
B U S I N E S S D E V E L O P M E N T M A N A G E R
OUTOKUMMUN SEUDUN TEOLLISUUSKYLÄ OY /
1.2.1998 – 31.1.2000
”Business Development Services”
Business planning, start up advisory and mentoring O Marketing O Business devel-
opment projects for existing companies O Business and project funding develop-
ment
M A R K E T I N G A N D S A L E S M A N A G E R
KNAUF-KIPSO OY (KNAUS GROUP GERMANY)
18.3.1996 – 30.1.1998
”Building materials and machines to Building Construction segment”
Company marketing operations O Retailer/Key customer management Kesko,
Starkki, Puumerkki, K-Raudat O Business development projects O Sales to East
Finland territory customers O New Business Market Research—Koch Marmorit
case O Active business development with Knauf Germany O Marketing of prod-
ucts to North Russia Area O Material and machine purchase of from Knauf Ger-
many
+358 440 214 416 / komulainen.heikki@gmail.com
https://fi.linkedin.com/in/heikki-komulainen-6260414
https://branded.me/heikki-komulainen

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CoverLetter and CV HKo 2.2.2017v3

  • 1. HEIKKI KOMULAINEN E X P E R T I S E E D U C A T I O N L E A D E R S H I P S T R A T E G Y S A L E S A N D K E Y C U S T O M E R M A N A G E M E N T B U S I N E S S D E V E L O P M E N T E X P E R I E N C E Most recently I worked in a software and mobile technology company, where I was responsible for the activities of my own strategic business area. We offered our cus- tomers Mobile Work Management and Data Logging/Collection Systems. We used Open Source GPS/GNSS, RFID, and mobile/web-based technologies. Product and service consisted of mobile or hard wired GPS devices, mobile phone apps, cloud services, desktop software, and project planning and implementation. The company was awarded several years for its growth. I was responsible for the sales process and key customer management. My responsibilities consisted of biggest customer projects, contracts, application program/software development as well as customer service process. I was a Member of the Steering Committee: in a National Project Development of a Public Precise Positioning Service Based on the National GNSS Network (P3-Service). The project was managed by FGI (Finnish Geodetic Institute). See more: http://www.fgi.fi/fgi/research/research-projects/development-mobile-public-precise- positioning-service-based-national-gnss I have strong experience of long term solution and B2B/B2C and investment project sales and negotiating processes. My MBA thesis was concentrated to analysis of stra- tegic customer relationships and profitability. While working on industrial sector I have been strongly participated for the development and management of domestic and international key customers and suppliers/partners. Also challenging, long lasting negotiations are common to me. These require a lot of problem solving capacity and innovativeness as well as finding the common solution. Working on executive level has brought me experience from business planning to strategies and implementation of activities. Most important that you know your cus- tomers and markets. Focus your activities and create challenging but reachable tasks and goals. In leadership and key customer management a strong faith in human management through clear objectives and interaction are key issues. Working with others, teams and experts is most interesting for me as well. Trust and respect as well as open dis- cussion creates more results and effectiveness. Customer interaction and customer service is a natural part of my activity. I work actively, systematically and proactive trying to learn from mistakes. I also like a lot to travel and meet people from differ- ent cultures. Good sense of humor also helps in many cases. Moreover, I am a positive and open- minded team player, and I dare to take a position on tricky issues as well. As socially talented and as empathetic person I am easy to establish contacts with people. I am highly interested to create new high technology products and creating more effec- tive business to your existing and new customers. Confident my transferable skills I respectfully submit my resume for your review and request a meeting to discuss different opportunities you may have further. I will make myself available at your convenience and look forward to your call to arrange a time. Thank you for your time and consideration. If you want more information about me you can contact: Risto Jalovaara +358 50 60 357 CEO, FastROI Oy Santtu Pulli + 48 790 300 522 Head of Customer Success, Kontakt.io, Poland SINCERELY, M B A ( M a r k e t i n g ) HANKEN SCHOOL OF ECONOMICS IN HELSINKI 2002—2003 Project Paper: Strategic Customer Relation- ships, Profitability and Value , Grade 6/7 E N G I N E E R (BSc.Civ. Eng) WÄRTILÄ TECHNICAL INSTITUTE OF JOENSUU 1990 –1994 P R O F I L E S O L U T I O N A N D P R O D U C T D E V E L O P M E N T "You can only do your best. That´s all you can do. This attitude I have used in my work and personal life. Blending a backround in sales and business development on Finnish, Norwegian, Swedish and Hungarian markets and business management with proven success on High Technology, ICT and Industrial sectors I believe I would make a great fit to Your new or existing business. At the moment I am looking for a new position from Finnish, Swedish or Norwegian markets to bring my competence and sales expertise to your service. Contact me and let´s discuss!
  • 2. HEIKKI KOMULAINEN K E Y S K I L L S L A N G U A G E K N O W L E D G E P R O A C T I V E , A N A L Y T I - C A L A N D S Y S T E M A T I C E X P E R I E N C E B U S I N E S S A N D S A L E S D I R E C T O R FASTROI Oy, Joensuu / 1.2.2011-9.4.2015 ”Work Process Mgt Solutions to Building Construction, Facility and Infra segment” Business Director, Board of Directors specific tasks Analyses and evaluations related to the sale, the valorisation and the development of business, business strategy consultation, business market surveys in North America and Europe, Scandinavia, Baltic Countries Business Director Business strategy, plans and development strategies, budgeting and reporting O Sales to Nordic Countries, Germany and Baltic Area, sales development and marketing O Mobile device, desktop and mobile application development O Member of the Steering Committee: Development of a Public Precise Positioning Service Based on the National GNSS Network (P3-Service) O Supply Chain Development O Member of the Executive Board O Solution and product development for hardware and software O Member of the Development Team Destia/FastROI O Mobile device supplier/operator agreements and procurement/purchase (Ingram Micro, Apple,Samsung, Jaju Oy) O Key Customer/Account Management of biggest customers : Biggest cities, Destia, Fina- via O Supplier, Partnership, Platform and Strategic Technology Ecosystem management Growth of Business with regard to the business area of 20-30% annually Market leader 2014 in Finland within 4 years Company Board of Directors terminated all business actions of this segment 04/2015 C E O LUKKORENGAS OY, Joensuu (formerly BLC TURVA) 16.2.2009– 2.9.2010 ”Locking and Security Solutions to Building Construction and Facility segment” Business strategy and business plans O Member of the Strategy and Executive Board Group O Operations and business units in Joensuu, Imatra, Lappeenranta, Kuopio, Savonlinna, Helsinki O Part of the BLC Group (formerly. Savonlinna Telephone Com- pany) since June 2009 O All merger takeover operations and reporting to the BLC Group Managing Director O Acquisition of Helalinna Ltd 2010 (Abloy dealer in Savonlinna) O Responsibility of acquisition negotiations, financing and contracts O CEO / Helalinna Ltd Company was sold out 06/2009 to Savonlinnan Puhelin Oy and my contact was termi- nated after finalizing the corporate takeover process in 09/2010. D E V E L O P M E N T A N D E X P O R T S A L E S M A N A G E R SUOMEN CNC-METAL OY, Outokumpu (FINELCOMP) 10.5.2003 – 31.1.2009 ”Sheet Metal Enclosure Solutions to Electrical Industry segment” Business and strategic development, export sales and partner development O Mem- ber of the Executive Board O Marketing and export sales O Team work develop- ment O SCM, PLM, PDM O PMI development company/personnel (BSC-model) O Export sales activities to new countries O B2B customer management Finland and export countries in Germany, Hungary, Sweden and Norway O Component purchase from Sweden, Austria, Poland, Finland and Germany Export sales growth in Nordic countries and profitability of the company raised based on my actions in business operations. O P E N M I N D E D A N D S O C I A L L Y T A L E N T E D I N N O V A T I V E H U M A N M O T I V A T I O N A N D P E R F O R M A N C E D E V E L O P M E N T F I N N I S H , N A T I V E — V E R Y G O O D G E R M A N — G O O D S W E D I S H — G O O D E N G L I S H — V E R Y G O O D
  • 3. HEIKKI KOMULAINEN C O U R S E S (LATEST) H O B B I E S / I N T E R E S T S E X P E R I E N C E S A L E S A N D M A R K E T I N G M A N A G E R SUOMEN RAKSANET OY, Espoo (ECI NET GROUP AB) 16.10.2000 – 31.7.2002 ”Project and Document Management Solutions to Building Construction and Facility segment” Business plans and business development O BtoB and BtoC sales O Marketing O Creating re-seller organization O Re-seller agreement negotiations and pro- grams O Customer/reseller training O Active co-operation with Sweden and Norway offices Sales raised 6x during year 2000-2002 Re-seller/partner network built through Finland Raksanet.com product/services raised as market leaders Customers raised from 800 to 3300 The company terminated the employment contract based on ECInet Ab financial situation in June 2002 S A L E S T R A I N I N G I N T E N S I O 2 0 1 5 — 1 0 D A Y S M O T I V A T I O N A L L E A D E R S H I P L M I F I N L A N D 2 0 1 3 — 7 M O N T H S P E R S O N A L L E A D E R S H I P L M I F I N L A N D 2 0 1 1 – 7 M O N T H S G Y M , H I K I N G , M T B B I K I N G S A L M O N F L Y F I S H I N G I N N O R W A Y A N D S W E D E N O U T D O O R A C T I V I T I E S P R O D U C T M A N A G E R CONSTRUCTOR FINLAND OY, Lohja 7.2.2000 – 13.10.2000 ”Movable Partition and Movable Office Systems (Cassette 900) To Industrial, Public and Building Construction segment” BtoB/BtoC sales and marketing O Technical training of re-sellers O Procurement and tender process O Re-seller business development O Manufacturer communica- tion in Sweden O Import of technical construction systems from Sweden O Prod- uct development O Technical documentations and PDM Sales raised 90%during 8 months Active sales and marketing operations with Logistep-partners and re-sellers B U S I N E S S D E V E L O P M E N T M A N A G E R OUTOKUMMUN SEUDUN TEOLLISUUSKYLÄ OY / 1.2.1998 – 31.1.2000 ”Business Development Services” Business planning, start up advisory and mentoring O Marketing O Business devel- opment projects for existing companies O Business and project funding develop- ment M A R K E T I N G A N D S A L E S M A N A G E R KNAUF-KIPSO OY (KNAUS GROUP GERMANY) 18.3.1996 – 30.1.1998 ”Building materials and machines to Building Construction segment” Company marketing operations O Retailer/Key customer management Kesko, Starkki, Puumerkki, K-Raudat O Business development projects O Sales to East Finland territory customers O New Business Market Research—Koch Marmorit case O Active business development with Knauf Germany O Marketing of prod- ucts to North Russia Area O Material and machine purchase of from Knauf Ger- many +358 440 214 416 / komulainen.heikki@gmail.com https://fi.linkedin.com/in/heikki-komulainen-6260414 https://branded.me/heikki-komulainen