1. ANA MARIA CONTE
Al. Itu, 433 – ap. 181 Born: 20/11/70
01421-001 -São Paulo / SP Brazilian
Phone Numbers: (5511) 99621-5100/ (5511) 3285-0628 Married
E-mail: amrconte@gmail.com
PERFORMANCE AREAS: COMMERCIAL / ALLIANCES / SALES
PROFESIONAL PROFILE
 A solid 16 years experience in Business Development, Business Strategy and Sales Management with abroad
experience in USA. Working in large and medium multinational and national companies.
 Great ability to manage the different areas involved in the sales process (pre and post), partnerships and
alliances in order to generate new business, fulfill the existing contract obligations, increase customer
satisfaction, optimize resources and costs, getting outstanding results.
 Excellent interpersonal and commercial relationship with customers, resulting in great interaction and new
business, assuring revenue, collectibles, and profitability.
EDUCATION . Post Graduate degree in Business Administration – UFF –Universidade Federal Fluminense – (1999)
. Bachelor Civil Engineering –FAAP – (1995)
Bachelor Marketing Product Planning – Mackenzie – ( 1990 )
LANGUAGES . Fluent in English - Kings College of Further Education – Bournemouth – England – (1993)
Scotland – King´s College - Alumni – Advanced
. ITALIAN – On going at AEDA – ( Associação Alunos Dante Alighieri)
.ITALIAN – SCUOLA LEONARDO DA VINCI – Milan – ago/2015
PROFESSIONAL BACKGROUND
04/2013 - 01/2015 – Stefanini IT Solutions
 Business Manager
o Responsible in Sales area for customers as Carriers :Claro , Level 3, Embratel, NET , AES ,Petra Energia,
Huawei, Duratex
o Responsible for customer as a purchasing account , new sales , grow revenues, billing, implementation
,delivery and customer satisfaction
10/2010 09/2012 – Diveo do Brasil ( UOLDIVEO )
 Account Manager
o Responsible in Sales área for customers : Deloitte, Visa International , Accenture, Google , Radio e TV
Bandeirantes Group , Techint Group and TIVIT.
o Responsible for keeping the customer as a purchasing account with credibility, surpassing orders, revenues,
customer satisfaction, and collection goals .
o Interface with different internal areas, such as: Contract Management, Finance, Legal,
Operations,Implementation and Marketing.
o Commercial Relationship with customers , resulting in interaction and new business , cross selling and also
bring new customers for the company.
05/2010 09/2010 - UNIDEIAS.net
 Account Manager
o Responsible to find resources for cultural projects as Modigliani , Tomie Ohtake Institute , Dante Alighieri ,
Leonardo da Vinci – main customer REDECARD
o Responsible to identify partnership for the cultural projects and new suppliers
08/2005 04/2010– TELEFONICA
(Large Multinational company)
 Account Manager
o Win Back a Customer lost in 2004 , generating : Total contract value: US$ 10M.
o Responsible for the customer's reestablishment as a purchasing account, recovering credibility, surpassing
orders, revenues, customer satisfaction, and collection goals .
o Responsible to identify, negotiate and manage strategic partnership/alliances with customers to find new
solutions and achieve goals .

2. o Responsible in sales area for Customers in Brazilian verticals: MCkinsey, Utilities, AES Corp , EDP group,
Services , Telecommunication , Construction , Gas .
o Responsible for the strategic work with the different customer hierarchical levels such as managerial, direction
and vicepresidency, aimed the relationship recovery
o Strategic projects development and nationwide network expansion, generating US$ 9M increase in the revenue
during the last half of 2009.
o Interface with different internal areas, such as: Contract Management, Finance, Legal, Operations
o Responsible for RFP´s
o establish commercial agreements that allows them to use Telefonica´s as part of their product / solution.
o Responsible to accomplish company sales targets, margins and controls area budget.
Ana Maria Conte________________________________________________________________2
01/2003 – 08/2005 Vésper S.A. / Embratel(Telmex Group)
(Large National Telecommunication company)
 Sr. Account Manager
 Interface with different internal areas, such as: Contract Management, Finance, Legal, Operations
 Responsible for RFP´s
 establish commercial agreements that allows them to use Embratel as part of their product / solution.
 Responsible to accomplish company sales targets, margins and controls area budget.
04/2002 – 12/2002 Nokia Lemcom Networks
(Nokia Consulting company for Telecommunication markets. )
 Business Development
o Responsible for all “in country” work of consulting for American Companies
o This Consulting work covers the following areas:
o Identify and establish sales / distribution channels;
o Market and investment analysis;
o Determine strategic local agenda for the foreign companies.
11/1999 – 03/2002 Vesper Rio de Janeiro
(Large Multinational Company)
 Account Executive (09/2001 – 01/2002)
o Responsible for the customer's reestablishment as a purchasing account, recovering credibility,
surpassing orders, revenues, customer satisfaction, and collection goals.
o Strategic projects development and nationwide network expansion, generating increase in the
revenue during the last half of 2001.
o Responsible for Sales action plan .
 Account Manager (12/1998 – 09/2001)
o Customer satisfaction assurance through a solid relationship, adopting a proactive attitude, analyzing
and directing customer’s needs.
o Responsible for fulfilling and exceeding orders, revenues, customer satisfaction, and collections
targets.
o Interface with different internal areas, such as: Contract Management, Finance, Legal, Operations,
o Implementation, and Logistics, ensuring the contractual obligations and achievement of financial
results.
o Business Plan preparation and coordination for customer bidding projects.
o Negotiation within different groups interested in the fixed telephone mirror licenses in Brazil,
especially for Northeast region. Participating since the attracting investors phase, company settlement
to its operation.
08/1996 – 10/1999 NEC DO BRASIL SA.
(Large Japanese multinational of the Telecommunications segment)
 Account Manager
o Turn Key – Projects for Brazilian Market” for all the managers and aspects, and regulatory analysis.
o Responsible for market opportunities identification and qualification, ensuring orders and revenues to
the Company.

3. o Responsible for customer satisfaction assurance, through a solid relationship.
o Commercial and technical proposals elaboration.
o Negotiation with infrastructure and services sub-suppliers.
o Direct participation in US$ 280M new contracts closing for NEC.
05/1995 – 05/1996 SCHAHIN CURY – TELECOM & CONSTRUCTION
(Mid-sized national company of the Telecommunications segment)
 Trainee at Commercial and Marketing Department.
o Commercial and Technical proposals coordination.
o Contract Negotiation.
o Prospect new customers.
01/1995 – 01/1996 - RHODIA - TRAINEE
01/ 1994 – 01/1995 – FAAP - TRAINEE
COURSES
- Sales
– Influencing
– Target Account Selling
– Managing Strategic Relationship
– Business Protocol
– Negotiating Skills
– Shareholder Value
Ana Maria Conte________________________________________________________________4
– Assertive Communications
– Building Loyal Customer Relationships
– Competitive Products & Markets
– Effective Presentations
– US – Latin America Cross Cultural Business Relations
– 7 Habits os High Effective People
– First Things First
– Business Etiquette
EXPERIENCE ABROAD
. USA
-Participation in several behavioral, technical and sales trainings.
-Participation in business meetings, conferences, customer meetings and other sales activities.
. ENGLAND and SCOTLAND
- English and business classes at King´s College , Bournemouth, living with an English family.
. LATAM
ITALY – Course of Italian at Scuola Leonardo da Vinci – Milan – ago/2015