Charlene Schubert has over 10 years of experience in office management, administration, and customer service roles. She holds a Bachelor's degree in Communication from the University of Arkansas. She is proficient in Microsoft Office, QuickBooks, and has strong organizational and communication skills. Her previous roles include Office Manager at Taylor & Associates Insurance, Event Specialist at Advantage Sales and Marketing, and Business Development Coordinator and Office Manager at two real estate firms.

1. CHARLENE SCHUBERT
1336 W. Hendrix St. char.power@hotmail.com
Fayetteville, AR 72703 479-799-3103
Education
University of Arkansas Fayetteville, AR
Bachelor of Arts in Communication 2014
Skills
Proficient in Microsoft Office (Word, Excel, Outlook, Access, Publisher) & QuickBooks
Excellent organizational and time management skills
Ability to work well with all facets of the public in a friendly and professional manner
Communicates well with subordinates and superiors alike
Experience
Taylor & Associates Insurance, Inc. Springdale, AR
Office Manager/Group Benefits Accounts Manager 2015-2016
 Acted as liaison between Owner/Broker, insurance companies, Cetera Advisor Networks and clients
 Processed and serviced new and existing group benefits accounts and investment accounts
 Created and maintained lists and charts, as well as commission tracking
 Gathered information and created review packets for existing clients
 Accounts payables and receivables and balanced bank statements
Advantage Sales and Marketing Bentonville, AR
Event Specialist 2014 – 2015
 Set up, break down, product preparation and sampling during in-store demonstrations, Walmart Events, Sam’s Club Events
 Generate brand awareness and positive product impressions to increase sales
 Execute demonstrations on scheduled date and time
 Timely complete all call reports, paperwork, and on-going personal training by required deadlines
Industry Solutions, Inc. Fayetteville, AR
Business Development Coordinator/Board Secretary 2012 – 2013
 Served as Board Secretary and first point of contact for customers and vendors
 Implemented and maintained office files for customers, company and personnel, created and maintained invoices, product
price lists, receipts, customer accounts and bank accounts, balanced all banking and credit accounts for company
 Researched and generated sales leads for 4 territories resulting in 5 new clients with revenues of more than $75,000
 Designed company logo and letterhead, produced mission statement, developed company's business plan, created website
and marketed to prospective clients with email campaigns, arranged travel and hotel accommodations for salesman
Coldwell Banker Fayetteville, AR
Administrative Assistant 2010 - 2012
 Served as first point of contact for clients and agents, directed flow of incoming calls on multiline phone system and
scheduled property showings
Seven Hills Realty Fayetteville, AR
Office Manager 2007 - 2009
 Organized office by implementing new filing system and switching company accounts payables and receivables from
Peachtree to QuickBooks, created, edited and maintained listings, charts, reports and office books
 Scheduled and coordinated property showings, meetings and open houses with clients, broker and agents
 Collaborated with broker and listing agent to design advertisements, reports and charts as needed and performed
individualized property searches for clients, and broker
 Balanced checking accounts for Seven Hills Realty, Trust account and Norman Rentals