Operations Manager Resume

1. ROGER K. BANKS
9217 CR 2226  Taft, TX 78390  (361) 779-4776  roger.k.banks@gtek.biz
OPERATIONS / PLANT MANAGER - MANUFACTURING
Increased Profitability  Streamlined Processes  On time, Within Budget Project Delivery
Proactive, organized operations leader with expertise at developing and implementing creative solutions to
increase competitiveness, profitability, and productivity. Expertise at quickly identifying and resolving problems to
significantly decrease annual overhead while maintaining product / project quality levels and expediting delivery. Proficient
at training and piloting dedicated union and non-union teams to achieve peak levels of productivity. History includes
positions of increased challenge and responsibility within manufacturing operations of such industry leaders as Levi
Strauss and Toyota. Computer skills include MS Office Suite and applications for production and inventory management.
Willing to relocate and available for job-related travel.
Selected Achievements
 Contributed to fastest and most successful startup of any Toyota plant; formally recognized by senior
management for exceeding production, quality, and safety targets.
 Initiated changes to reduce annual operating expenses by 16% ($3.36M).
 Drove process changes that reduced lead time from 13 days to 6; concurrently improved overall quality by 4%
and reduced labor costs by 33%.
 Increased annual production 15% by instilling production improvements and supplementing with training.
 Achieved 29% reduction in staff work hours worked while meeting budget and customer requirements.
Areas of Expertise / Key Qualifications
 Full-Lifecycle Project Management  Facilities Maintenance  Inventory Management
 Team Leadership and Training  OSHA / MSHA Compliance  Vendor Selection / Relations
 Production Planning  Total Operations Turnaround  Logistical Coordination
 Lean/JIT Manufacturing  Financial / Budget Management  Process Re-Engineering
 Quality Assurance / Controls  Troubleshooting / Problem Solving  Customer Service / Relations
PROFESSIONAL SUMMARY
TOR MINERALS INTERNATIONAL, INC. Corpus Christi, TX
$20M producer of high value specialty mineral products designed for use as prime pigments engineered fillers and
additives for plastics, paints, coatings, and papers
Plant Superintendent 2007 to 2009
Managed and coordinated all phases of plant operation, including schedules, product inventory, and manufacturing;
ensured optimal production and quality levels while remaining within budget. Also directed Organization’s safety program.
Developed yearly objectives and budgets for all production and maintenance staff.
 Saved 2.5% ($100K) of operations budget and improved employee morale by establishing new production
schedules; reduced work week from seven days to four and achieved 29% reduction in hours worked while
maintaining on time product delivery and meeting budget / customer requirements.
 Increased production on ring roller mills 45.8% and fluid energy mills 25% by directing initiative to improve mill
staffing and maintenance.
 Oversaw materials inventories; developed tracking spreadsheet that included inventory minimums, maximums,
and item costs.
 Led initiative to complete and expedite several plant improvement projects:
 Reduced annual workers compensation claims from 20 to fewer than 10 and decreased MSHA violations from
over 20 per visit to zero by developing, implementing, and directing safety programs, policies, and
procedures.
 Instilled new guidelines for lockout / tagout program; clearly defined process for lockout program and
eliminated unsafe practices in removing locks.
 Simplified examination tracking to one user-friendly sheet per month.
 Introduced employees to problem solving teams, which improved staff performance on projects.
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2. Roger K Banks ♦ Page Two
TOYOTA MOTOR MANUFACTURING San Antonio, TX
World-leading automobile / truck manufacturing company
Group Leader 2006 to 2007
Successfully oversaw all operations within Company’s smallest physical plant that produced their largest vehicle.
 Selected to lead development of Axle / Knuckle line processes; trained 24 team members (including five leaders)
on assembly line operation with 24 computers. Managed all processes for creating drive units for Toyota Tundra.
 Contributed to fastest and most successful startup of any Toyota plant; formally recognized by senior
management for exceeding production, quality, and safety targets.
 Developed and implemented comprehensive production policies and procedures that complied with both
Company and OSHA regulations.
PROFESSIONAL HOME INSPECTION SERVICES Corpus Christi, TX
Company established to provide home buyers / sellers with expertise on visible conditions of structures and components
Owner / Manager 2002 to 2006
Marketed residential inspection services with local realtors and achieved excellent record of performance within business
community to engender repeat and referral business.
 Managed all reports, customer service, and trainings required to maintain presence in volatile industry conditions.
BIG DADDY’S BARBEQUE Corpus Christi, TX
$250K family-focused restaurant / live entertainment venue
Owner / General Manager 2000 to 2002
Developed concept, authored business plan, designed interior, and supervised remodeling of existing space for 300-seat
restaurant. Recruited, hired, and trained staff of 25. Researched vendors and led negotiations on kitchen equipment,
furniture, and consumable items.
 Successfully launched business in highly competitive market and positioned for resale at a substantial ROI.
LEVI STRAUSS & COMPANY, 1977-2000 San Antonio, TX
$6B world-leading manufacturer of jeans and casual wear
Project Leader / Manager 1998 to 2000
Led operations projects at 600-employee, two-shift plant.
 Drove process changes that reduced lead time form 13 days to 6; concurrently improved overall quality by 4%
and reduced labor costs by 33%.
 Designed mass customization line to ensure product delivery to customers within 14 days of order placement.
 Established new inventory system and scheduling process that saved over $1.5M in material, reduced lead-times
by 55% (from 30 days to 13.5), and ensured products met customer specifications.
Plant Manager 1996 to 1998
Directed daily operations of plant while effectively managing $21M operating budget
 Initiated changes to reduce annual operating expenses by 16% ($3.36M).
 Achieved formal recognition of “most improved plant” for two consecutive years.
 Implemented comprehensive overhaul of training and achieved compliance with internal safety rules and OSHA
regulations; reduced frequency of incidents 30% by rolling out safety inspections and training, work site analysis,
job modifications, and accident training investigation.
 Increased annual production by 15% (over 720,000 units) by instilling production improvements and
supplementing with training.
Previous positions within Company include Assistant Plant Manager and Line Manager
PROFESSIONAL DEVELOPMENT
Training Includes: Lean/JIT Manufacturing ♦ Trainer for the Basics of Quality ♦ Manager’s Role as a Coach ♦
Empowerment I & II ♦ Presentation Skills ♦ Activity Based Costing ♦ Contract Negotiations ♦ Ergonomics ♦ MSDS
Compliance ♦ Sexual Harassment ♦ Workplace Violence ♦ Diversity ♦ Time Management ♦ Managing Employee
Performance ♦ Ethics Practices