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D.	
  Scott	
  Tucker	
  
A	
  results-­‐oriented,	
   self-­‐driven,	
   hands-­‐on	
   leader	
   who	
   achieves	
   goals	
   and	
   motivates	
   others	
   through	
   strong	
  
communication	
  skills	
  and	
  team	
  leadership.	
  Proven	
  skills	
  in	
  management,	
  production	
  planning	
  and	
  control,	
  
quality	
  assurance,	
  continuous	
  improvement	
  projects,	
  purchasing,	
  human	
  resources,	
  customer	
  service,	
  lean	
  
manufacturing,	
  and	
  profit	
  &	
  loss	
  honed	
  over	
  21	
  years	
  in	
  the	
  business	
  of	
  manufacturing	
  plastic	
  containers.	
  	
  
Capable	
  of	
  identifying	
  and	
  analyzing	
  problems,	
  then	
  proposing	
  and	
  implementing	
  creative	
  solutions	
  through	
  
teamwork.	
   	
   Able	
   to	
   handle	
   multiple	
   projects	
   simultaneously,	
   prioritize	
   tasks	
   and	
   complete	
   them	
   in	
   an	
  
accurate	
  and	
  timely	
  manner.	
  	
  Possess	
  the	
  ability	
  to	
  interact	
  effectively	
  with	
  corporate	
  staff,	
  peers,	
  and	
  direct	
  
reports.	
  	
  I	
  seized	
  an	
  opportunity	
  to	
  pursue	
  a	
  ministerial-­‐like	
  calling	
  in	
  the	
  Funeral	
  industry	
  when	
  a	
  promotion	
  
for	
  my	
  wife	
  led	
  us	
  back	
  home	
  to	
  Texas.	
  	
  But	
  as	
  much	
  as	
  I	
  love	
  serving	
  families,	
  my	
  greatest	
  strengths	
  are	
  in	
  
leading	
  an	
  organization,	
  something	
  I	
  miss.	
  
417	
  	
  Aylesbury	
  Drive,	
  Roanoke,	
  TX	
  76262	
  
c	
  623.606.5069	
  e-­‐mail:	
  scott.tucker14@gmail	
  	
  
Summary	
  
General	
  Manager	
  /	
  Operations	
  Executive	
  
1
Western	
  Container	
  Corporation:	
   Tolleson,	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   2002	
  -­‐	
  2011	
  
General	
  Manager:	
  Jul	
  2005	
  -­‐	
  Aug	
  2011	
  
•	
  Empowered,	
  supported	
  and	
  supervised	
  a	
  staff	
  of	
  8	
  department	
  managers	
  and	
  direct	
  reports.	
  
•	
  Managed	
  total	
  operations	
  for	
  288k	
  square	
  foot	
  PET	
  facility,	
  98	
  employees,	
  and	
  assets	
  totaling	
  $55M.	
  
•	
  Supplied	
  all	
  water	
  and	
  sparkling	
  brand	
  bottles	
  for	
  Coca-­‐Cola	
  Refreshments	
  for	
  entire	
  Southwest	
  region	
  
totaling	
  460M	
  units	
  annually.	
  
•	
  Developed	
  strategic	
  relationships	
  with	
  Coca-­‐Cola	
  Refreshments	
  and	
  supply	
  chain	
  partners	
  through	
  
product	
  line	
  redesign	
  and	
  quarterly	
  performance	
  meetings.	
  
•	
  Planned,	
  prepared	
  and	
  executed	
  annual	
  operating	
  budget	
  ($7M)	
  and	
  annual	
  capital	
  expenditures	
  
($3M).	
  
•	
  Initiated	
  and	
  coordinated	
  best	
  practices	
  in	
  all	
  departments	
  that	
  resulted	
  in	
  substantial	
  cost	
  savings	
  
for	
  our	
  facility	
  and	
  which	
  were	
  shared	
  throughout	
  the	
  company	
  as	
  best	
  practices.	
  
•	
  Chaired	
  our	
  Food	
  Safety	
  team,	
  directing	
  my	
  management	
  team	
  to	
  become	
  ISO22000/PAS223	
  certified-­‐
ready	
  as	
  a	
  supplier	
  to	
  Coca-­‐Cola	
  Refreshments.	
  
•	
  Tracked	
  and	
  reported	
  production	
  metrics,	
  plant	
  goals	
  and	
  objectives	
  status,	
  continuous	
  improvement	
  
projects,	
  safety	
  progress,	
  and	
  financial	
  overviews	
  to	
  Vice	
  President	
  of	
  Operations.	
  
	
  
Injection Department Manager: Jan 2002 - Jun 2005
•	
  Managed	
  24/7,	
  4-­‐shift	
  injection	
  department	
  of	
  12	
  machines,	
  4	
  Production	
  Coordinators,	
  Technical	
  
Manager,	
  and	
  20	
  hourly	
  production	
  technicians.	
  
•	
  Responsible	
  for	
  ordering	
  all	
  incoming	
  raw	
  materials	
  ($50M)	
  and	
  supplies	
  ($1M)	
  for	
  entire	
  department.	
  
•	
  Superintended	
  successful	
  start-­‐up	
  of	
  the	
  world’s	
  largest	
  192	
  cavity	
  Netstal	
  injection	
  machine,	
  four	
  144	
  
cavity	
  Netstal,	
  96	
  cavity	
  Netstal,	
  and	
  six	
  96	
  cavity	
  Husky	
  machines.	
  	
  
•	
  Coordinated	
  and	
  supplied	
  preforms	
  for	
  our	
  internal	
  blowmolding	
  department	
  and	
  west	
  coast	
  facilities	
  
producing	
  over	
  one	
  billion	
  preforms	
  annually.	
  
•	
   Generated	
  $190k	
  annual	
  savings	
  through	
  staffing	
  reductions	
  by	
  analyzing	
  time	
  studies,	
  labor	
  
rationalization,	
  and	
  automation.	
  	
  
Relevant	
  Professional	
  Operations	
  Experience	
  
Core	
  Competencies	
  
Staff	
  Development	
  &	
  Hiring	
  
Manufacturing	
  Leadership	
  
Continuous	
  Improvement	
  
Lean	
  Manufacturing	
  
People	
  Leadership	
  
Productivity	
  &	
  Cost	
  Reduction	
  Improvements	
  
ISO22000	
  Food	
  Safety	
  Certification	
  	
  
Safety	
  Culture	
  
Humor	
  
Communication	
  
Operating	
  Budgets	
  
Capital	
  Budgets	
  
 
2
•	
   Facilitated	
  plant	
  start-­‐up	
  by	
  coordinating	
  machine	
  and	
  auxiliary	
  equipment	
  installation.	
  
•	
   Interviewed,	
  hired,	
  and	
  evaluated	
  all	
  levels	
  of	
  employees.	
  	
  
•	
   Resolved	
  issues	
  after	
  hours	
  and	
  on	
  weekends,	
  meeting	
  challenges	
  with	
  commitment.	
  
CNC	
  Containers	
  Southwest	
  (now	
  Amcor	
  Plastics	
  Company):	
  	
  Tucson,	
  AZ	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1998	
  -­‐	
  2002	
  
Quality	
  Assurance	
   	
  
•	
   Managed	
  and	
  supported	
  staff	
  of	
  4	
  QA	
  technicians	
  in	
  PET	
  blowmolding	
  facility	
  for	
  supply	
  to	
  Pepsi	
  
Bottling	
  Company	
  and	
  independent	
  bottler	
  –	
  Kalil	
  Bottling/Southwest	
  Canners.	
  
•	
   Developed	
  standard	
  operating	
  procedures	
  for	
  proper	
  container	
  testing	
  to	
  meet	
  customer	
  specifications.	
  
•	
   Analyzed	
  product	
  specifications,	
  containers	
  blueprints,	
  and	
  process	
  capability	
  studies.	
  
•	
   Investigated	
  customer	
  inquires	
  and	
  resolved	
  customer	
  complaints.	
  
•	
   Reported	
  monthly	
  detailed	
  quality	
  summaries	
  to	
  Director	
  of	
  Quality	
  Assurance	
  at	
  headquarters.	
  
CKS	
  Packaging	
  Inc.:	
  	
  Dallas,	
  TX	
   	
   	
  	
  	
  	
   	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1996-­‐1998	
  
Operations	
  Manager	
  
•	
   Managed	
  total	
  operations	
  for	
  PET	
  blowmolding	
  and	
  HDPE	
  extrusion	
  molding	
  facility	
  for	
  supply	
  to	
  
dairy,	
  juice	
  and	
  food	
  industry.	
  	
  	
  
•	
   Visited	
  customer	
  base	
  to	
  resolve	
  various	
  issues:	
  sales,	
  receivables,	
  quality,	
  and	
  technical	
  support.	
  
•	
   Reported	
  monthly	
  detailed	
  quality	
  summaries	
  to	
  Director	
  of	
  Quality	
  Assurance	
  at	
  headquarters.	
  
	
  
CONSTAR	
  International:	
  	
  Multiple	
  Locations	
   	
   	
  	
  	
  	
   	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1990-­‐1996	
  
Operations	
  Manager:	
  	
  Phoenix,	
  AZ	
  	
  (1995-­‐1996)	
  
•	
   Managed	
  total	
  operations	
  for	
  PET	
  and	
  HDPE	
  injection	
  and	
  blowmoding	
  facility.	
  	
  Supplied	
  two-­‐piece	
  
(base	
  cup)	
  2	
  liter	
  containers	
  to	
  Pepsi	
  and	
  Kalil	
  Bottling.	
  	
  Responsible	
  for	
  9	
  Salary	
  and	
  85	
  hourly	
  
employees.	
  	
  Reported	
  to	
  Regional	
  Operations	
  Manager.	
  	
  	
  
Plant	
  Manager:	
  	
  Fort	
  Worth,	
  TX	
  	
  (1992-­‐1995)	
  
Quality	
  Assurance	
  Manager:	
  	
  Fort	
  Worth,	
  TX	
  	
  (1991-­‐1992)	
  
Total	
  Quality	
  Management	
  Coordinator:	
  	
  Fort	
  Worth,	
  TX	
  	
  (1990-­‐1991)	
  
D.	
  Scott	
  Tucker	
   Page	
  2	
  of	
  2	
  
Service	
  Corporation	
  International:	
  Bluebonnet	
  Hills,	
  Colleyville,	
  TX;	
  Moore,	
  Arlington,	
  TX	
  	
  	
  	
  	
  	
  	
  2013	
  -­‐	
  Present	
  
Progressed	
  from	
  Provisional	
  Funeral	
  Director	
  (2013)	
  to	
  Funeral	
  Director	
  (2014)	
  
•	
   Assist	
  families	
  with	
  funeral	
  or	
  cremation	
  arrangements	
  and	
  direct	
  service	
  within	
  church	
  or	
  funeral	
  
chapel	
  facility,	
  including	
  coordinating	
  printed	
  material,	
  music,	
  video,	
  photos	
  and	
  props.	
  
•	
   Coordinate	
  arrangements	
  requested	
  by	
  family	
  with	
  vendors	
  (floral,	
  catering,	
  motorcade,	
  military,	
  
clergy)	
  and	
  suppliers	
  (casket,	
  urn,	
  outside	
  burial	
  containers,	
  general	
  funeral	
  supply).	
  
	
  
University	
  of	
  Texas	
  Southwestern:	
  Dallas,	
  TX	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2012	
  -­‐	
  2013	
  
Medical	
  Examiner	
  Transport	
  /	
  Willed	
  Body	
  Assist	
  
•	
  Student	
  internship	
  (part-­‐time	
  position)	
  assisting	
  Dallas	
  County	
  Dallas	
  County	
  Medical	
  Examiner’s	
  
office	
  death	
  investigator	
  by	
  transporting	
  deceased	
  persons	
  to	
  their	
  facility	
  for	
  cases	
  involving	
  
homicide,	
  suicide,	
  vehicular	
  accidents,	
  etc.	
  
DeVRY	
  University:	
  	
  Irving,	
  TX	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Bachelor	
  of	
  Science	
  –	
  Business	
  Operations	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  1987	
  -­‐	
  1990	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Dallas	
  Institute	
  of	
  Funeral	
  Service:	
  	
  Dallas,	
  TX	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Associate	
  of	
  Science	
  –	
  Mortuary	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  2012	
  -­‐	
  2013	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  
Education	
  
Other	
  Experience	
  

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DST Resume 6_2015

  • 1. D.  Scott  Tucker   A  results-­‐oriented,   self-­‐driven,   hands-­‐on   leader   who   achieves   goals   and   motivates   others   through   strong   communication  skills  and  team  leadership.  Proven  skills  in  management,  production  planning  and  control,   quality  assurance,  continuous  improvement  projects,  purchasing,  human  resources,  customer  service,  lean   manufacturing,  and  profit  &  loss  honed  over  21  years  in  the  business  of  manufacturing  plastic  containers.     Capable  of  identifying  and  analyzing  problems,  then  proposing  and  implementing  creative  solutions  through   teamwork.     Able   to   handle   multiple   projects   simultaneously,   prioritize   tasks   and   complete   them   in   an   accurate  and  timely  manner.    Possess  the  ability  to  interact  effectively  with  corporate  staff,  peers,  and  direct   reports.    I  seized  an  opportunity  to  pursue  a  ministerial-­‐like  calling  in  the  Funeral  industry  when  a  promotion   for  my  wife  led  us  back  home  to  Texas.    But  as  much  as  I  love  serving  families,  my  greatest  strengths  are  in   leading  an  organization,  something  I  miss.   417    Aylesbury  Drive,  Roanoke,  TX  76262   c  623.606.5069  e-­‐mail:  scott.tucker14@gmail     Summary   General  Manager  /  Operations  Executive   1 Western  Container  Corporation:   Tolleson,                                             2002  -­‐  2011   General  Manager:  Jul  2005  -­‐  Aug  2011   •  Empowered,  supported  and  supervised  a  staff  of  8  department  managers  and  direct  reports.   •  Managed  total  operations  for  288k  square  foot  PET  facility,  98  employees,  and  assets  totaling  $55M.   •  Supplied  all  water  and  sparkling  brand  bottles  for  Coca-­‐Cola  Refreshments  for  entire  Southwest  region   totaling  460M  units  annually.   •  Developed  strategic  relationships  with  Coca-­‐Cola  Refreshments  and  supply  chain  partners  through   product  line  redesign  and  quarterly  performance  meetings.   •  Planned,  prepared  and  executed  annual  operating  budget  ($7M)  and  annual  capital  expenditures   ($3M).   •  Initiated  and  coordinated  best  practices  in  all  departments  that  resulted  in  substantial  cost  savings   for  our  facility  and  which  were  shared  throughout  the  company  as  best  practices.   •  Chaired  our  Food  Safety  team,  directing  my  management  team  to  become  ISO22000/PAS223  certified-­‐ ready  as  a  supplier  to  Coca-­‐Cola  Refreshments.   •  Tracked  and  reported  production  metrics,  plant  goals  and  objectives  status,  continuous  improvement   projects,  safety  progress,  and  financial  overviews  to  Vice  President  of  Operations.     Injection Department Manager: Jan 2002 - Jun 2005 •  Managed  24/7,  4-­‐shift  injection  department  of  12  machines,  4  Production  Coordinators,  Technical   Manager,  and  20  hourly  production  technicians.   •  Responsible  for  ordering  all  incoming  raw  materials  ($50M)  and  supplies  ($1M)  for  entire  department.   •  Superintended  successful  start-­‐up  of  the  world’s  largest  192  cavity  Netstal  injection  machine,  four  144   cavity  Netstal,  96  cavity  Netstal,  and  six  96  cavity  Husky  machines.     •  Coordinated  and  supplied  preforms  for  our  internal  blowmolding  department  and  west  coast  facilities   producing  over  one  billion  preforms  annually.   •   Generated  $190k  annual  savings  through  staffing  reductions  by  analyzing  time  studies,  labor   rationalization,  and  automation.     Relevant  Professional  Operations  Experience   Core  Competencies   Staff  Development  &  Hiring   Manufacturing  Leadership   Continuous  Improvement   Lean  Manufacturing   People  Leadership   Productivity  &  Cost  Reduction  Improvements   ISO22000  Food  Safety  Certification     Safety  Culture   Humor   Communication   Operating  Budgets   Capital  Budgets  
  • 2.   2 •   Facilitated  plant  start-­‐up  by  coordinating  machine  and  auxiliary  equipment  installation.   •   Interviewed,  hired,  and  evaluated  all  levels  of  employees.     •   Resolved  issues  after  hours  and  on  weekends,  meeting  challenges  with  commitment.   CNC  Containers  Southwest  (now  Amcor  Plastics  Company):    Tucson,  AZ                                                                                        1998  -­‐  2002   Quality  Assurance     •   Managed  and  supported  staff  of  4  QA  technicians  in  PET  blowmolding  facility  for  supply  to  Pepsi   Bottling  Company  and  independent  bottler  –  Kalil  Bottling/Southwest  Canners.   •   Developed  standard  operating  procedures  for  proper  container  testing  to  meet  customer  specifications.   •   Analyzed  product  specifications,  containers  blueprints,  and  process  capability  studies.   •   Investigated  customer  inquires  and  resolved  customer  complaints.   •   Reported  monthly  detailed  quality  summaries  to  Director  of  Quality  Assurance  at  headquarters.   CKS  Packaging  Inc.:    Dallas,  TX                                                                                                          1996-­‐1998   Operations  Manager   •   Managed  total  operations  for  PET  blowmolding  and  HDPE  extrusion  molding  facility  for  supply  to   dairy,  juice  and  food  industry.       •   Visited  customer  base  to  resolve  various  issues:  sales,  receivables,  quality,  and  technical  support.   •   Reported  monthly  detailed  quality  summaries  to  Director  of  Quality  Assurance  at  headquarters.     CONSTAR  International:    Multiple  Locations                                                                                                          1990-­‐1996   Operations  Manager:    Phoenix,  AZ    (1995-­‐1996)   •   Managed  total  operations  for  PET  and  HDPE  injection  and  blowmoding  facility.    Supplied  two-­‐piece   (base  cup)  2  liter  containers  to  Pepsi  and  Kalil  Bottling.    Responsible  for  9  Salary  and  85  hourly   employees.    Reported  to  Regional  Operations  Manager.       Plant  Manager:    Fort  Worth,  TX    (1992-­‐1995)   Quality  Assurance  Manager:    Fort  Worth,  TX    (1991-­‐1992)   Total  Quality  Management  Coordinator:    Fort  Worth,  TX    (1990-­‐1991)   D.  Scott  Tucker   Page  2  of  2   Service  Corporation  International:  Bluebonnet  Hills,  Colleyville,  TX;  Moore,  Arlington,  TX              2013  -­‐  Present   Progressed  from  Provisional  Funeral  Director  (2013)  to  Funeral  Director  (2014)   •   Assist  families  with  funeral  or  cremation  arrangements  and  direct  service  within  church  or  funeral   chapel  facility,  including  coordinating  printed  material,  music,  video,  photos  and  props.   •   Coordinate  arrangements  requested  by  family  with  vendors  (floral,  catering,  motorcade,  military,   clergy)  and  suppliers  (casket,  urn,  outside  burial  containers,  general  funeral  supply).     University  of  Texas  Southwestern:  Dallas,  TX                                                                                            2012  -­‐  2013   Medical  Examiner  Transport  /  Willed  Body  Assist   •  Student  internship  (part-­‐time  position)  assisting  Dallas  County  Dallas  County  Medical  Examiner’s   office  death  investigator  by  transporting  deceased  persons  to  their  facility  for  cases  involving   homicide,  suicide,  vehicular  accidents,  etc.   DeVRY  University:    Irving,  TX                                            Bachelor  of  Science  –  Business  Operations                                      1987  -­‐  1990                                   Dallas  Institute  of  Funeral  Service:    Dallas,  TX                    Associate  of  Science  –  Mortuary                                    2012  -­‐  2013                                     Education   Other  Experience