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William C Grant
1. WILLIAM C. GRANT, CPA, CPM
1740 Brittany Drive 215-900-1740
Maple Glen, PA 19002 bgrant1740@yahoo.com
SUMMARY
SENIOR CONTRACT MANAGER with extensive experience, delivering strong work ethic, curiosity to learn, superior business
project management skills, and focus on continuous improvement. Proven strategic thinker who combines excellent
problem solving and communications skills with manager’s bottom-line focus. Takes on challenges others shun,
creating process and order.
• Negotiation & Dispute Resolution • Global Supply Chain Management • Relationship Management
• Program Creation & Leadership • Mentoring & Team Building • Process Optimization
• •
PROFESSIONAL EXPERIENCE
SIEMENS MEDICAL SOLUTIONS, INC., Malvern, PA 1992 – 2008
Director, Contract Management (2007 – 2008)
Project-led creation of centralized contract repository containing both electronic and hard copies of all Siemens
Medical USA contracts. Oversaw multiple phases of deployment across nine divisions.
• Successfully managed implementation phases, through use of repeatable process of discovery, requirements
gathering, modeling, training, and go-live, on-time and on-budget. Recognized for exceptional impact with
Business Champion Award from IT.
• Established mandatory standardization of business processes used to review, approve, and store final copies of
all contracts. Developed, scheduled, and conducted training for over 100 contract specialists.
• Created customized tools to verify compliance with applicable regulatory and corporate governance
requirements. Moved to quarterly audit cycle after three problem-free monthly audits; established process for
data scrubbing, analysis, and reporting to senior leadership.
• Developed and executed process to collect, scan, and capture over 200,000 paper-based contracts from 23 field
locations. Ensured full compliance with regulatory and corporate requirements.
• Substantially improved efficiency of all aspects of contract life cycle management (sales, product delivery,
customer service, billing, etc.) by decreasing time to access contractual requirements from days to minutes.
Director, Analyst Relations (2005 – 2007)
Initiated comprehensive program to improve information flow between Siemens, key Industry Analysts, and Siemens
customers and prospects.
• Identified top 25% of Industry Analysts who were trusted advisors to customers after ranking based on degree of
influence. Based on proportion of quotes reviewed and strategic relationships, identified MD Buyline, ECRI, and
Sg2 among others as key analysts.
• Educated key internal stakeholders on value of Analyst Relations; established designated network of internal
subject matter experts to interact with Analysts and improve analyst access to product information.
• Developed KPI scorecard based on satisfaction ratings, pricing dispute frequency, and analyst citations.
Generated reports to demonstrate that program improved and sustained customer satisfaction ratings.
• Overcame barrier to sales by streamlining Analyst Pricing Process and reduced sales cycle time from two
business days to two hours.
Manager of Analyst and Consultant Relations (2002 – 2005)
Spearheaded support of two constituencies. Initiated relationships with key Integration, Process Improvement,
and/or Change Management Consulting Firms (e.g., Deloitte Consulting, BearingPoint, and Accenture) and managed
relationships with key Healthcare IT Analysts (e.g., Gartner and KLAS).
• Established initial program goals by sourcing outside expertise. Acted as single point of contact resulting in new
and improved relationships with key Industry Analysts. Developed unique engagement models with Consultants
resulting in improved close ratio.
2. • Worked to win key business in Canada, by project managing first time, comprehensive solution presentation at
Deloitte-sponsored visioning retreat for Wm. Osler Health Centre, Brampton, Ontario.
HIMSS & MS-HUG Show Manager (2001 – 2002)
Quarterbacked and Project Managed highly successful joint trade shows, introducing a new Hospital Information
System, SoarianTM, closely following merger of Siemens with Shared Medical Systems and Accuson.
Product Advocate – Eagle 2000 (2000 – 2001)
Initiated Product Management of key Hospital Billing System utilized in the New York City market following
acquisition. Successfully Project Managed planning and roll-out of EAGLE RCO (Remote Computing/ASP) and
Eagle 2000 surround/integration strategy.
Sr. Sales Specialist (1998 – 2000)
Developed key marketing and sales programs for healthcare IT solutions. Developed program to target early
renewal of high margin accounts.
Contract Officer (1992 – 1998)
Partnered with field sales teams in negotiations, drafting, and closure of complex healthcare IT solutions contracts
and amendments. Managed Standard Contracts Library.
• Based on reputation and experience, recruited by sales teams to work on negotiations, such as: Denver Health
and Hospitals; Jefferson Health System; Albany Medical Center; Catholic Healthcare East; North Shore/LIJ,
Hospital for Special Surgery; and University of Pennsylvania Health System.
• Successfully negotiated complex, long-term, innovative contracts with new and existing customers ranging in
present value from $1MM to $75MM.
PRIOR EXPERIENCE
Advanced to Supply VP from Accountant, at Seaview Petroleum (over $500MM Procurement & Logistics for 60K
barrels/day Crude Oil Refinery). Also worked as Senior/Staff Accountant at two public accounting firms (Rudolph
Palitz and Oppenheim, Appel Dixon & Co.) and as Manager of Operations & Business Development for GenPac.
EDUCATION
BS, Accounting, Pennsylvania State University, University Park, PA
MEMBERSHIPS
• Int’l. Ass. Of Commercial Contract Managers • Pennsylvania Institute of CPA's (PICPA)
(IACCM) • Purchasing Management Association of
• ARMA Philadelphia (PMAP)
• American Institute of CPA's (AICPA)
CERTIFICATIONS, LICENSES, & HONORS
• Certified Public Accountant, Licensed in Pennsylvania
• Certified Purchasing Manager
• Commercial Arbitrator with American Arbitration Association
• Eagle Scout