1. Gabriela Corona
(832) 247-5267 * gabyco31@hotmail.com
Innovative professional with a solid background of 16 yrs. experience and record of achievement within the communication,
educational, administrative, and managerial industry which has allowed me to have theability for decision making, peopleoriented
skills, and problem solving proficiency. Excellent proven public relations, articulate communication abilities and leadership skills.
Creative, Persuasive, Proactive, and Team-oriented professional eager and willing to learn and work with a collaborative, friendly
and positive attitude focused to the aid of others. In addition, constantly developing in a professional environment seeking for
excellence that has allowed me to grow and develop both professionally and personally in the activities that are done within a
company.
PROFES S IONAL EXPERIENCE
Configure Inc. 2013– to present
Project Manager
 Responsible for development and implementation of projects.
 Responsible for communication, including status reporting, escalation of issues that cannot be resolved in the team.
Assuring the project is delivered on schedule, and within scope. In charge of planning and sequencing, resource planning,
documentation, creating schedules, monitoring and reporting progress, team leadership, strategic influencing, and
working with vendors.
 Responsiblefor scheduling sitevisits, gathering and disseminating any documentation that needs to beprovided to project
team throughout project implementation.
 Provide advice to customers with large complex projects
 Conduct regular meetings (weekly or daily if needed) with customers during deployment and project start up to assist
them with project kick off and ongoing deployment related issues.
 LabCorp 06/04/15 – to date - LabCorp is implementing changes in its voice services and thevendors providing POTS,
PRI and BRI services. As Project manager my duties are to coordinate the various resources gathered for this
implementation during the migration to the AT&T service and during the implementation of the Telecom Expense
Management Service to be provided.
Project Manager Responsibilities
1. Responsible for Kick off meeting
2. Responsible Gather data and contact information on the various teams and resources involved in this project
3. Develop and Follow a project charter and time table agreed to and outlined by the Customer
4. Ensure that certain tasks and responsibilities are accounted for and assigned
5. Ensure the adherence to a time schedule
6. Conduct meetings, send meeting invites, track attendance, track deliverables
7. Develop and track an “issue” list.
8. Provide project feedback to Customer as needed
9. Provide status on “issues”tracked in step g.
10. Report to Customer on various sub-contractors and their tasks
11. Escalate issues to appropriateproject leads
12. Provide project notes
13. Schedule Test and Turn up for circuits
14. Coordinate with Customer, Carriers and other Suppliers for cut overs of each location
15. Responsible for placing, monitoring, tracking and providing status update for Customer Telecom orders - Add,
move, change and deletes.
 Chubb Group of Insurance Companies 2014 – to date - Order Desk – Chubb Group of Insurance Companies required
an order desk for IBM-CHUBB related telecom orders in the United States of America. TheOrder Desk will become the
single point of contact for network circuit requests, changes, disconnections, inventory tracking and management, and
the initiation and tracking of associated installation, de-installation, and change services for all Chubb related network
circuits/services

2. Project Manager Responsibilities
1. Develop written processes and procedures for theidentified tasks and automate as many of those responsibilities
as commercially reasonable.
2. Responsible for notification to all parties on progress, delays or possible issues.
3. Track all voice orders and add/delete items from the inventory currently tracked via its automated portal.
4. Coordination and Notification. Coordinate the tasks associated with voice/data network circuit orders and installs.
Order Desk Project Manager receives notification of VoIP migration scheduled dates from IBM and/or Chubb and
routes thecircuit orders, coordinate the install dates, the porting of telephone numbers, notify AT&T LCM team if
wiring is required, and any associated tasks related to circuit orders and circuit inventory. Project Manager sends
notification to all parties involved in applicable tasks based on a list mutually agreed upon with Chubb. Notifications
will cover circuit due dates, circuit due dates in jeopardy, internal wiring, installation dates provided by AT&T
LCM, riser extensions, porting, and other circuit order related tasks and the associated dates.
5. Responsible for scheduling and coordinating Test and Turn ups for circuits.
 Freddie Mac - The Federal Home Loan Mortgage Corporation - IBM 02/01/15 – 08/01/15 - Freddie Mac – IBM
required PM to lead a PC refresh project. Work assigned as projects came up as well as day to day operational
requirements to support Freddie Mac Network.
Project Manager Responsibilities
1. Lead the project in all aspects
2. Conduct regular meetings
3. Track timelines and project tasks
4. Report to IBM PMO
5. Provide feedback and process improvements when requested
6. Coordinate change records for business direct MACD's -Work with team to streamline tool usage, MDS
Submissions, and tracking of the CR's through the process.
7. Coordinate partner circuit completions.
8. Work with all third parties for LOA's, cross connects, circuit extensions in the data center.
9. Work with customer partner circuits when RFS's come in.
 Nabors Industries – Drilling Oil and Gas Well Company 06/01/13 -12/31/2013 - Router configuration - Nabors
Industries needed to change carrier network protocol. Thechange required changing its router configuration at specified
locations. In this project only the protocol was replaced but the equipment remained the same at all locations.
Project Manager Responsibilities
1. Coordinate with AT&T on circuit due dates.
2. Conduct follow up/status meetings with Customer.
3. Provide for escalations with customer and Carrier if needed
4. Provide technicians at each Customer location to load new router configuration
5. Coordinate the scheduling and the dispatching of technicians
6. Cut over from old circuit to new
7. Load new router configurations provided by the Customer
8. Test new configuration and new circuits
9. Check in with Customer technical contact
10. Project manage the delivery dates on all locations
11. Provide project notes and status updates
Be Bilingual 2010 – 2013
Management Consultant/Training
 Responsible for providing professional consultation in a variety of areas such as marketing, administrative, and training
and advice to organization’s day-to-day operations.
 Create, procure, and conduct training and development programs for clients and employees, in order to make budget
impacting decisions.
 Develop skills, enhancing productivity and quality of work, and building worker loyalty.
 Enhance employee skills to increase individual and organizational performance and help achieve business results.
 Oversee the development of training programs, contracts, and budgets.
 Determine the best means of delivering training, and create the content.
 Provide employee training in a classroom, computer laboratory, or onsite production facility, or through a training film.
 Responsible for the training process.
 Plan, organize, and direct a wide range of training activities, such as the following: Consult with trainers and training
managers and employeesupervisors to develop performance improvement measures, conduct orientations sessions, and
arrange on-the-job training for new employees.

3.  Consult with supervisors to improve their interpersonal skills and to deal effectively with employees and set up
individualized training plans to strengthen employee’s existing skills or teach new ones.
 Identify and assess training needs and confer with trainers to evaluate training effectiveness to ensure that employees
actually learn and that the training they receive helps the organization meet its strategic goals and achieve results.
Latin American School (Colegio Iberoamericano) 2010
Professor
Grammar and Writing Courses
Oral Communication Courses
Trained staff (Teachers whose courses are set in their curricula to be taught in English).
UACJ (Universidad Autónomade Ciudad Juárez) 2010
English Oral Communication, writing, and reading courses - diverse levels
ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 1999- 2010
Professor / Promotion
Oral Communication, Advertising courses, Film Analysis, Advanced Writing. (English and Spanish)
RESPONSABILITIES____________________________________________________________________________________
 Planning and executing instructional lessons
 Assessing students based on specific objectives derived from set curricula.
 Responsible for classroom management and discipline.
 Having good communication with students and parents.
 Create activities that enhance competence in the use of educational materials.
 Improvement of language abilities.
 Organize educational courses and activities and create follow up strategies for students.
 Responsible for assigning and evaluating the work of students.
 Create training and development programs.
 Develop training and content programs.
 Research strengths, weaknesses, and opportunities to other educational institutions.
 Conduct orientation sessions.
 Enhancement of skills to improve performance.
 Attend staff meetings in order to give feedback of the training, assessment of students, graduates, and working adults.
 Create and conduct training and development programs for clients and employees.
 Oversee development of training programs.
 Counseling students in the activities necessary for improvement.
PROFES S IONAL ACCOMPLIS HMENTS OBTAINED
 Obtained excellent teacher evaluations from both alumni and higher management. (Recognized in thehighest percentage
of “best teachers” in all years labored.
 Obtained an average ITESM ECOA (Student Survey Evaluation) of 1 .25 ( 1=best - 5=worst)
 Recognized for obtaining excellent academic development.
 English and Spanish language abilities improvement, spoken and written, from students.
 Increased student learning for non- English speaking students.
 Increased student learning for non- Spanish speaking students.
 Motivated students to accomplish their sets goals both in class and life.
 Recognized for my ethics and relationships.
 Recognized for creativity and participation in UNESCO’s International Mother Language Day.
 Recognized for creativity in class projects and activities.
Media/Commercial Ad 2009
T.V and Magazine cover
 Participated in advertising campaign for “Las Misiones” shopping mall for Mother’s day celebration.
 Formed part of ITESM bilingual high school promotional T.V. video spot.

4. Copachisa (Industrial Design and Construction Company) 2007
Professor/Independent Contractor
Part – time English Oral Communication Classes for the Companies executives.
 Planning and executing instructional lessons
 Assessing students based on specific objectives derived from set curricula.
 Report students’ improvement to management.
IFE (Federal Electoral Institute) 02/20/06 – 06/20/06
Electoral Trainer/Coordinator
 Form part of the electoral process in the organization of Federal Elections of the Mexican United States by aiding in the
qualification and attendance of individuals’ civil service.
 Instructed top-level training sessions for people who were recruited to be voting tables officials.
 Monitor the quality of the program of training for the voting tables’ officials, through the assistance of training sample
sessions and session’s evaluations review.
 Guide and organize group activities for the voting table representatives.
 Impart general knowledge of the systems and electoral procedures.
 Give the necessary tools to carry out a critical analysis but with a favorable outcome of the electoral activities.
 Teach an attitude of neutrality and impartiality in electoral matters.
 Impart thetraining abilities in order for thetable voting officials to carry out their adequate functions with integrity, even
though situations of pressure may result.
 Achieved the citizen’s participation in a 98% level within the 3rd
district.
 Successfully obtained sponsorship of different businesses, both public and private, to subsidized the food and beverage
distribution for the individuals who formed part of the electoral bell during Election Day.
 Recognized as a leader within the 3rd
district by IFE (Instituto Federal Electoral).
 Exceeded voting table official’s participation goals by IFE’s standards.
 Obtained excellent teaching and promotion evaluations from the table voting officials.
 Praised as an excellent Electoral counselor by IFE (Instituto Federal Electoral)
ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 03/05/01-31/05/02
Language Center Director
 To supervise and coordinate administrative and educative personnel.
 Organize the Department of the Language Center as far as organization of courses and activities, budgets, operation
expenses.
 Organize teacher placement and coordination of the registration process.
 Create acustomized follow up strategy for thestudents and counseling in administrative doubts as far as invoices, receipts
of payments and agreements.
 Coordination of the Publicity and Media relationship.
 Organize the Tele marketing, Market Research and Educational visits to companies and Fairs.
 Maintain Student and Promotional database.
 Developed a situation analysis in contrast to other Educational Institutions including its strengths, weaknesses,
opportunities, and threats, in order to design the strategic Marketing plan.
 Collaborate with team members to co-create in-depth Design and Brand awareness for new and existing clients.
 Positioned brand in Mexico’s northern section.
 Developed full understanding about our direct clients’ needs in order to successfully achieve promotions, and campaign
agreements insuring better revenue for the Institution.
 Negotiated and implemented promotionaland advertising agreements with T.V., Radio, Newspapers and Magazines such
as: Cablemás, Mi Chofer, El Diario de Juárez, Enfiéstate, Canal 44 and el Norte.
 Established strategic direction, recommended growth opportunities and developed business solutions to meet market
challenges.
 Responsible for establishing the strategic direction and execution of national advertising campaigns.
ITESM (Instituto Tecnológico y Estudios Superiores de Monterrey) 15/11/99-31/04/01
Sales and Marketing Coordinator /Graduate Programs
Responsibilities:
 To supervise thepublicity and advertisement material of promotion of the Institution. (Billboards, Press, Spots: Radio
and Television).
 Prepared and coordinated correspondence and mailings.
 Coordinated the design and placement of any advertising campaigns.
 Develop and maintain sales strategies and participatein sales meetings.
 To aid the projects and campaigns with effective strategies for the transmission of ideas and concepts.

5.  Market research. Public relations (Organization of events and conferences), Tele Marketing, Public Relations with Media,
Negotiation and Budgets.
 Maintain Potential Students Database
 Coordinate and assist in special events.
 Designed, implemented, and manage marketing plans to achieve sales goals
 Design and develop promotional and launching events for all the Institutions graduate programs.
 Provided coaching and mentoring to students working under staff.
 Analyzed registration reports on a weekly basis.
 Managed sales team to ensure that the sales budget is reached.
 Design (and coordinate the design and implementation) of ITESM’s MBA’s programs in conjunction to working with
actual graduate students to participate in the campaign by the use of testimonials.
 Managed the creative development (strategy, conceptualization, copywriting, editing, design, layout) and production of
media, website content, and promotional material
 Increased student registration.
 Pitch interviews and hold press conferences.
Holiday Inn Express 20/05/98-26/07/99
Sales Representative
Responsibilities:
 Advertising /Public Relations/Sales
 Market research
 Visit companies to promote the product and obtain a good sales negotiation.
 To supervise the material and strategies of promotion
 Organize public relations events such as: conferences and fashion shows
 Coordination of events and projects.
 Search for the potential customer and focus the marketing strategy in order to fulfill its needs.
EDUCATION & S KILLS
Project Management Foundation Course – Rice/Glascock School of Continuous Education Studies 02/26/16 – to date
Microsoft Project Course – Configure Inc. 2014
Aveta Business Institute/Go Lean Six Sigma Course 2014
Texas Teacher Certification Course (Region 4) 2010
UACJ (Universidad Autónoma de Ciudad Juárez) 2006
Methodology Studies
ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey) 2005
Certified in Collaborative learning didactic technique
ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey) Campus Juárez 2004
PDHD Certification (Programa de Habilidades Docentes)
(Educational Abilities Program)
UTEP (University of Texas at El Paso) 1998
Bachelor of Arts /Communication
Spanish andEnglish:Native Language
Computer skills: Microsoft Word, Excel, PowerPoint

6. COURS ES
Technical Program of Sales
Sales Dimensions
Techniques and strategies of learning
Techniques to be a good teacher
Importance of thedevelopment of the Human Potential in
the enterprisecompetitiveness
constructing intelligent organizations
Characteristics of Education in the 21st
century.
Redesign of Educational Practice
Techniques of Collaborative Learning
Asesore (5 Modules) Educational Counseling
PBL (Learning Based on Problems)
Digital Library
Independent and Collaborative Learning
Micro education
How to be a professor
Evaluation of Learning (Rubrics)
Strategies to consolidate companies
Impact of Marketing the International for the companies of
the 21st century
Education and Globalization for Mexico in the 21st
century
Strategic Thought and Vision of Businesses in theNew
Economy.
Implementation of didactic techniques.
PNL (Neurolinguistics Programming)
Education and its challenges (Gerardo Mendive)
The traps of consumption (Gerardo Mendive)
Interactive Learning Space redesign
Active teaching of ethical values
Learning development
PBL (Problem Based Learning) Seminar
Guided Practice for the implementation in a specific course
Collaborative and Autonomous Learning
Question Technique
Personal Growth Course
Design of Educational Practice
MoralValues Course
Teacher Portfolio Management