1. Mary Louise Claridge
78 Sweet Briar Drive #17, Clark, NJ 07066 marylou141@yahoo.com 732-347-4330
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Personal Summary
Efficient and reliable professional skilled in problem solving and responsive to needs of management and
vendors. A team player with a strong ability to work well in confidential and sensitive changing
environments in order to meet organizational goals within the Manufacturing, Distribution and other
Industries. Strengths include
Accounts Receivable, Collections, Administrative and Customer Service Positions.
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Professional Experience
2013 - Present Sozio, Inc., Piscataway, NJ
Accounts Receivable/Collections Analyst
• Contact customers, Domestic and International, retail and commercial for past due payment
information
• Answer e-mails and phone inquiries for invoice copies, statements and proof of deliveries
• Interact with salesmen/customers regarding short pays, overpays and collecting issues
• Daily process of Lock box reports and wire transfer/ACH
• Set up new retail and commercial accounts
• Apply credit cards, unapplied/misapplied funds, credits, wire transfers and cash to accounts
• Approve all new sales orders after credit check
• Manage incoming chargebacks, inquiries and disputes
• 1.6 million each month brought in for accounts receivable
• Aging report 30; 60; 90 and 120 maintained under $200k due; sales of 2.5 million each month
2012 - 2012 Jersey Paper Plus, Edison, NJ
Accounts Receivable/Collections/Customer Service
• Contact customers, retail and commercial for past due payment information
• Answer e-mails and phone inquiries for invoice copies, statements and proof of deliveries
• Interact with salesmen/customers regarding short pays, overpays and collecting issues
• Daily process of Lock box reports and wire transfer/ACH
• Set up new retail and commercial accounts
• Apply credit cards, unapplied/misapplied funds, credits and charge back payments, wire transfers,
cash
2010 - 2011 Linde, Murray Hill, NJ
Accounts Receivable/Collections/Customer Service
• Run A/R aging report and follow up on collection calls, e-mails for retail and commercial
accounts
• Interact with salesmen/customers regarding short pays, overpays and collecting issues
• Apply credit cards, unapplied, misapplied, credits and charge back payments
• Resolve valid or authorized deductions by entering adjusting entries

2. 2007 - 2009 Russell Reid, Keasbey, NJ
Accounts Receivable/ Collections/Account Clerk
• Track aging reports on a daily basis for 30; 60; 90; and 120 days past due accounts
• Contact customers, retail and commercial for past due payment information
• Set up and note accounts for payment arrangements
• Process invoices, work orders and collection letters
• Process all paperwork with collection agencies
• Apply credit cards, unapplied, misapplied, credits and charge back payments
• Resolve invalid or unauthorized deductions by following pending deduction procedures
• Monitor all account receivables for 4 offices
• Post 1000+ payments weekly on customer accounts
2000 - 2007 NSG America Inc., Somerset, NJ
Customer Service Representative/Import/Export/Administrative
• Process and monitor all paperwork for the NSG California and Canada Offices
• Handle Sales Tax Certificates for Out of State accounts
• Answer 50+ phone calls per day taking orders and resolving customer issues
• Verify product availability and followed up with customers
• Issue Return Material Authorizations
• Routine check and complete backlogged or delayed orders from Japan
• Track shipments with assigned carriers
• Process of Import/Export paperwork, USDA & FDA Regulations
• Process invoices, work orders and collection letters
• Resolve product or service problems by clarifying the customer's complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution
Education
Rutgers University, New Brunswick, NJ
Business Major
Computer Skills
Microsoft Word, Excel, Outlook, AS400, Powerpoint, SAP, Adonix.