1. Faisal Humaid Mohammed Alhajri
GSM: 97777300 – 95555760
Oman.1@me.com
Objective:
o I am seeking employment with a company where I can grow professionally and
personally.
Education:
o 2014-2015
Bachelor in Business Managements
o 2008-2009
Cambridge diploma (IT)
Academic project
Progress report on (a Mechanism of personnel management )
o 1999-2000
Secondary school certificate
AL-Julanda
Science deplane
JOB Experience:
1- Service and Trade, Oman(Main branch ,Ruwi)
(Storekeeper department)(September 2006 to December 2009)
 Managing the store
2- IMTAC LLC, Oman(Main branch , Ruwi)( Customer Engineer)
(October 2009 till date )
 Job Profile / Responsibilities

2. • Providing Installation and Configuration services and First and Second Level
SupportServices on all models of HP Printers and Plotters viz. Deskjet ,
LaserJet’s and Design jet .
• Providing Installation and Configuration services and First and Second Level
Support Services on all models of HP and Compaq Desktops .
• Carrying out Repair Activities on Desktops, Printers, Panini Scanners and Plotters
in IMTAC Workshop.
• Carrying out Preventive Maintenance on Printers and Plotters periodically.
 Major Assigned Customers :
• Al Ansari Trading.
• Ministry of Health.
• Ministry of Manpower.
• PDO.
• OXY.
• CBO ( Central Bank Of Oman )
• Ministry of National Economy.
• Ministry of Housing.
• ABB.
• Ultra Eltronic.
• Bahwan Automatic.
• Banks.
• Zahara Travel
• OPAL
 Projects Handled
Banks. (Muscat – Ahli – HSBC – OAB - NBO – Sohar – Dhofar –
NBAD & Chartered Bank , Abu dhabi Bank, Al Eaz Bank , Bank Nizwa)
 Working as responsible of Panini Scanners and PC’s.
 • New installation and configuration.
 • Make full trouble shooting for Panini scanners abd PC's.
 PDO (MFP and Follow Me)
 The IT Infrastructure project implementation involved :
• Supervising and guiding the planning and draw the mapping for the project
• Rack mounting ,Installation and Configuration of devices
• Configure and install all drivers for the devices.

3.  In IMTAC service point center:
• Attending Customers Calls and put those calls in Call Management system, check
the part warranty details and follow up with customers.
• Attend technical calls in Printers, PC’s, Laptops and Workstations in workshop.
• Repair PC’s and Laptops. Order and replace parts if required.
• Give A+ training for college students and trainees.
Skills and Abilities :
Skills:
 Languages skills:
 Arabic : mother tongue
 English: very good
 Technical skills
 Visual basic, C++,java
 Database
 HTML, front page
 Microsoft office package
 Cisco
Abilities:
 Able to work under pressure and multi task handling situations
 Able to work independently and tight deadlines
 Able to work in a team
 Good communication skills
 Capable of working for long hours
 Good time management
 Good in report writing
 Good in teaching others
 Capable of Presenting information on a group
Trainings
• A+ Training
• N+ Training

4. • MFP printers
• Plotters
• Windows Installation
• Panini Scanners
Certification
• Photoshop
• A+ Certification
• Certification in Computer Fundamentals
• Certification in English Language
• HP Accredited Platform Specialist in All range of printers & PC.
• Desktop Application
• Microsoft Office Application
• Oracle, Visual Basic & C++ Programming Languages
• Networking
• Information Security
• Computer Repair, Adobe Dream Waver, Time Management, Data Organization
Areas of Expertise
• HP / Compaq and Assembled PCs, Desktops, Laptops and other Accessories..
• All the software’s related to PCs.
• HP Brand of Printers, Scanners and Plotters.
• Microsoft Windows OS.
• Wireless Technology integration on PCs, Laptop and various peripherals and
Telecommunication devices.
• Panini Scanners
References:
Mr.Bader AL-Zadjali
Computer engineer
Central Bank of Oman
Phone no.95950055