1. Dennis K. Payne II
2807 Blue Ridge Rd. | Columbia, MO 65202
(573) 239-0358 | dkpayne1982@gmail.com
RETAIL MANAGEMENT
I am currently a working Retail Assistant Store Manager and I am looking for new opportunities where
I can grow as a professional. I have superior technology sales knowledge and management experience
including but not limited to:
 Customer Support
 Customer Service Management
 Customer Sales
 Product Utilization Experience through
Point of Sale Device
 Software Installation and Removal
 Virus Removal and Maintenance
 Maintaining Store Logistics
 Delegation of Tasks to Employees to
Ensure Completion of Projects
 Employee Discipline and Observation
Duties
 Scheduling
EDUCATION
U.S. Navy | Great Lakes, IL 6/2001 – 10/2001
Basic Training
AD-A School (Jet Engine School)
SH60B C School (Helicopter Maintenance School | Specific to SH60 Bravo)
Hickman High School | Columbia, MO 8/1997 – 5/2001
EXPERIENCE
Office Depot Store# 249 | Columbia, Mo.
Assistant Store Manager
9/2005 – Present
My past duties have included running a cash register, working freight and logistics, acting as the
store’s delivery driver and as a customer service and sales support representative. I can also assume the
roles of a copy and print center specialist and a supplies specialist when the store is in need. I have
easily exceeded sales goals that were set for me by the corporate office and I strive to offer all extra
services for the customers I come in contact with. I am confident in my abilities and I have consistently
mastered new technologies before other associates so I can help them and customers learn this same
technology. My more recent duties attached to my roles as Operations Manager and now Assistant
Store Manager have granted me experience in store operations, customer management and most
importantly employee management.
United States Navy
Aviation Machinist Mate 3rd Class
6/2001 – 9/2005
My duties entailed pre-flight inspections, planned maintenances and directing and parking helicopters.
I also performed any other necessary tasks in maintaining a flight schedule and taking incoming calls
for the watch station. Before the end of my Naval career I spent a period of time being placed in charge
of a group of other sailors and was tasked with managing the sailors and delegating work to ensure
completion of tasks.