1. KELLY MAXWELL
Fayetteville, NC (910) 849-6952 Kmax0328@gmail.com https://www.linkedin.com/in/kellymaxwell1
PROFESSIONAL EXPERIENCE
Maxim Healthcare Services, Fayetteville, NC
HealthcareStaffing Recruiter, June 2016 – present
 Develops and executes recruitment strategies to attract, screen, and hire quality healthcareprofessionals
who meet the offices immediate and projected needs
 Matches and evaluates candidate skills to patient and client needs through screening and interviewing
 Completes necessary reference checks on candidates backgrounds and work experience
 Manages caregivers and field staff while on assignment; assesses and investigates caregiver and field staff
concerns and issues, and provides performance coaching, counseling and disciplinary action when
appropriate.
 Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and new
business leads.
 Generated a new business contract, while still in the training phase
 Currently managing 10+ nurses
Kickback Jacks, Fayetteville, NC
Bartender and Key Hourly Manager, February 2012 – present
 Train new recruits to execute job duties while practicing superior customer service
 Decrease food costs through managing waste and strict recipe adherence
 Lead marketing and sales initiatives by launching and managing weekly trivia night, which increased customer
attendance
 Manageliquors and supplies to control inventory costs
 Increase bar sales weekly through suggestive salesmanship
 Coordinate weekly schedule for the bar staff (10+ employees)
 Balance cash receipts for personal sales
Cape Fear Valley Health System, Fayetteville, NC
Performance Improvement Intern and Volunteer, July – August 2015
 Assisted with the development and implementation of a new process for performing Apparent Cause Analysis
 Worked with Patient Safety Coordinator to complete Apparent Cause Analysis on various quality events
reported
 Developed Employee Education Tool for increasing safety; reviewed with departmental teams for
implementation plan
 Assisted Lead Patient Safety Coordinator with Ongoing Professional PracticeEvaluations (OPPE) for Physicians
 Met with Quality Review Teamto discuss Quality deficiency findings
Fayetteville Parks and Recreation, Fayetteville, NC
Recreational Softball Player and Coach, March 2014 – present
The Rock Shop Live
Bartender, August 2012 – present

2. Stedman Recreation, Stedman, NC
Volunteer Head Coach, 2013
 Mentored girls in helping to build self-esteem, confidence and self-awareness.
 Coached girls ages 10-13 in good sportsmanship as well as skills development, resulting in a county
championship win.
Carolina Ale House
Bartender, April 2010 - February 2012
EDUCATION
Fayetteville State University,Fayetteville, NC
Bachelor of Science in Business Administration – Healthcare management, 2015 GPA 3.6 Magna Cum Laude
Fayetteville Technical Community College, Fayetteville, NC
Associate in Arts Degree, May 2013 Dean’sList
PROFILEAND ADDITIONAL SKILLS
 Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint, Access, Adobe Acrobat)
 Types at 80 WPM
 Basic understanding of Java, HTML
 Proficient in filing and simple accounting due to prior experience with secretarial duties
 A proven ability to establish rapport with co-workers and customers (References available upon request)
 Leadership mentality with experience in training others
 Proven ability to work in a fast-paced environment
 Familiar with lean six sigma