1. Eric Quintana
1654 South Davis Street
Mesa, AZ 85210
480-299-5874
eq38@nau.edu
Objective
Prevention Specialist
Qualifications
 Excellent customer/client service skills. Able to answer questions and assist
people in a friendly, professional manner. Anticipate client/customer’s needs
for a positive experience over the phone and in person.
 Strong team player with excellent work ethic.
 Able to accurately track, transcribe, store, and maintain information in written or
electronic form. Adept at Microsoft Office, Word, Access, Excel, and PowerPoint
Windows Operating Systems: 2000, XP, Vista, 7 and languages: SQL, HTML,
CSS, Visual Basic.
 Excellent organizational and time management skills, ability to prioritize and meet
deadlines under pressure.
 Bilingual: English / Spanish.
College
AAS, Information Technology
Chandler Gilbert Community College, December 2012
BA, Psychological Sciences
Northern Arizona University, August 2015
Work History
2015-Present Direct Service Provider Tungland Phoenix, AZ
Providing assistance to clients at group home with meal planning and
medications. Keeping a clean and organized environment. Record keeping
of information such as ISP documentation and medical appointments.
2011-2013 Computer lab assistant CGCC Mesa, AZ
Helping students with using hardware and software to finish assignments.
Getting them familiar with online venues such as blackboard or Canvas,
keeping a clean and organized environment, reporting broken equipment to
TSS, and answering phone calls.