Ms. Darsha Patel has over 25 years of experience as a personal assistant, most recently working at Barclays Bank PLC and William Blair. She has a proven track record of managing complex schedules, organizing international travel and meetings, building strong relationships, and providing comprehensive administrative support to high-level executives. Her skills include proficiency in Microsoft Office, SAP, Concur, Egencia, Salesforce and Accent. She is also trained in personnel practices, first aid, and health and safety.
Experienced Personal Assistant resume for Barclays Bank
1. Ms. Darsha Patel
(Home) 0208 951 0656 (Mobile) 07538 633029
Email: darsha.patel@icloud.com
PROFILE
A highly experienced, dedicated and committed Personal Assistant to highly ranked
Directors within Barclays Bank PLC. Experienced gained in the Corporate, Finance and
Strategy & Planning Departments. Performs under pressured environment. Developed
high levels of interpersonal and organisation skills which can be relied on to build
resilient working relationships and ensure tasks are completed whilst retaining a sense
of humour through challenging but productive days.
KEY ACHIEVEMENTS
• Complex diary and inbox management, booking international travel
• Organising meetings and events
• Building strong working relationships with internal and external clients
• IT Skills: MS Office: Word, PowerPoint, Excel, Adobe Acrobrat Pro
• Effective team member – Lead PA
• Organising presentations for Management Team Meetings
• Provided guidance and support to Secretaries of MD direct reports
• Organised yearly Community Events, visiting sites to discuss their needs and plan the day.
• Take messages, pass on information, deal with simple queries, meet and greet clients
CAREER HISTORY
WILLIAM BLAIR – TEMPORARY CONTRACT SEPT – DEC 2016
PA to Partner and two Investment Division Heads
• Provided comprehensive PA support to three Executives including diary management
• Organising complex overseas travel arrangements (using Egencia) and dealing with the
related expenses (using Concur).
2. • Updating the existing customer data base (using Salesforce)
• Producing ‘pitch’ books for new business origination and existing client presentations (using
Accent).
BARCLAYS BANK PLC
PA to Managing Director 2012 – AUG 2016
Provided a comprehensive PA support to MD – Analytics, Marketing & Information, including
covering the duties of 4 Secretaries within the team.
• Extensive diary and inbox management, ensuring effective flow of work
• To undertake e-mail management (manage inbox and file e-mails), ensuring that urgent
emails are promptly picked up by MD colleagues or forwarded on in his absence.
• Organise complex travel arrangements (visas, flights, hotels, dinners), including
administration of expenses.
• Managing and organising office systems and team records including sickness, holidays
• Ensure all telephone queries dealt with promptly and efficiently.
• To manage the production of all documents (even those not typed personally) from initiation
• To co-ordinate Training administration e.g. book rooms/refreshments, arrange printing of
• slides and materials, ensure equipment and room set up
• Raising Purchase Orders for clients for payment of Invoices
• To support less experienced members of the team e.g. mentoring or buddying.
PA TO 3 Directors within UK Retail Finance 2008 - 2012
• Providing full secretarial and administrative support to 3 Finance Directors
• Successfully managing 3 Finance Directors diaries.
• Attending team meetings, taking action points and implementing strategies accordingly.
• Providing additional administrative support to other Directors within the organisation.
• Regulating and updating Company holiday and sickness records.
• Maintaining and dealing with prioritised workloads covering holidays and sickness.
• Providing guidance and support to other Personal Assistants.
• Booking and preparing Directors itineraries for local and overseas meetings..
• Dealing with Directors and management from other blue-chip Companies.
• Turned around volumes of high quality documents for MD and direct reports
• Organising charity, sponsorship, conferences and team building events.
Previous Roles 1987 - 2012
• PA To Director, Strategy And Planning Team
• PA To 3 Team Leaders Within UKB Finance
• PA To Chief Operating Officer & Finance Director
• Secretary – Product Director, Debt & Trade Finance
3. • CTA – International Corporate Team (Larger Business)
• Team Secretary/CTA – Belgravia & Knightsbridge, 50 Pall Mall
• Senior Secretary – New Bond Street
• Secretary – Hanover Square/251 Regent Street
TRAINING
Personnel Practice
Microsoft Outlook, Advanced Word, Powerpoint and Intermediate Excel
SAP and Concur Systems, including knowledge of Egencia, Salesforce and Accent
Health & Safety
St John Ambulance First Aid
INTEREST AND PERSONAL ACHIEVEMENTS
Education RSA – Stage 1 and 2 – Secretarial Studies
Interests Voluntary work for Charitable Organisations
Reading, Gardening, Cooking and Travel,
PERSONAL ACHIEVEMENTS
5K Race for Life Run
Organising Community Events
Raising funds for Charitable Organisations, ie Cancer Research