2. What is Salespoints
Digital agency for increasing repeat sales
through customer engagement using
effective marketing automation
we plan
we develop
we integrate
we test
we manage
our client communication with a consumer
3. Results we have achieved
• Recovered unrealised sales opportunities
+15% in sales through abandoned cart recovery notifications
• Tailored email, push and SMS messaging
achieved through implementing 100+ customer segments
• Saving thousands of labour hours
through automation of marketing processes – automated contract
prolongations, client registrations, surveys
• Intensfied brand loyalty
4. We Have Trust
We are proud to represent companies we were happy to work with
Largest retail loyalty scheme
Transactional & Marketing newsletters
for segmentet customer base
Leading eShop in Latvia
Email newsletter development (HTML),
visitor tracking and email delivery
Largest e-shop in Lithuania
Transactional & Marketing newsletters
for segmentet customer base
Key player in Petroleum
Marketing automation
Email marketing, Push
Popup campaigns
Marketing & Transactional email
Push notifications
Leading mobile operator in the Baltics
6. Experience working with the best
• Over 6 year experience / 2 major telecoms in Baltics
• Adjusted and improved customer communication, experience
• Reduced lost purchases, cart abandonment
• Upsell / Cross-sell to grow customer ARPU
7. On-site recognition targeted messaging
3. Upon key page visit it triggers precise
messaging through
• Triggered Email
• Triggered Push notification
2. Foxy script recognises visitor
after a click and tracks visitor
activities
1. Customer clicks on an email link.
Foxy tracker
8. Cart recovery of online sales
40 min
Customer adds item to a
cart...
.. but somehow drops
out, leaving the cart
trigger waits
for some time
Salespoints requests
contents of this cart
.. and delivers Push and/or email
with left cart contents
9. Client process automation example
• Renewal of subscriptions, client contracts
1. Detecting subscription’s expiration in the CRM
2. Based on segment logics of a new pricing offer is calculated
3. Delivery of new pricing offer via email & push
4. Detection of client activity – agreed or declined
5. New electronic contract/agreement is delivered to client’s email
deal is
saved!
10. Development of marketing materials
• Template building for
marketing, transactional and
triggered campaigns
• Mini-landing pages to collect
customer’s data
11. Why Salespoints?
• Not just a platform, but a real human power
• Best in industry deliverability rates
SOCIAL INSTANT MESSENGERS
POP-UPS ON WEBSITE
SMS DELIVERY
SMART EMAIL MESSAGING
PUSH NOTIFICATIONS
and ON-SITE CHAT
• Own infrastructure
• Cross-channel mix
now in development
13. Self-made platform for communication
• Popup, promo bars
• Search field recording
• Triggered emails and SMS
• On-site chat
• Transactional emails and SMS
• Marketing Newsletters
• PUSH notifications
• Facebook Messenger
WhatsApp for Business
now in development
while on-site
when left the site
14. Transactional messaging
Business-critical messaging, to help close sales and convert leads
• Unique Salespoints architecture –
Transactional delivery channels seperated;
• 100% uptime, based on CloudFlareTM technology;
Service SLA possible
• RESTful API for all operations with Salespoints data;
• Messaging activity board to control
real-time delivery;
• Almost 24/7 human support.
EMAIL SMS PUSH
15. Triggered messaging
Automated email, SMS or Push delivery upon a certain user activity:
• Shopping cart abandonment;
• Visit of specific pages on site;
• Clicking link or opening an email or push;
• Reacting to a popup advertising;
EMAIL SMS PUSH POPUP
16. Marketing messaging
• Send marketing campaigns to granual
segments of your contact list
• User-friendly message builder
• Easy message editor (drag&drop)
• Features other major platforms don’t have
• Large Stock image gallery to use
• Full reporting on campaign results
• Fast & reliable delivery
• 100% GDPR compliance
EMAIL SMS PUSH POPUP
17. On-site advertising
Overlays & Promo bars, tailored to each site visitor at website helps to
maximize engagement
Widely used to:
• Grow your email list
• Get users to stay on your site
• Promote special offers
• Get more signups
• Provide Support
Salespoints Popups include:
• Easy Drag and Drop editor
• URL targeting
• Effective scheduling
• Advanced analytics
• Exit Intent logic