1. DESIREE HARRIS
07784220168
Email:desiree118@icloud.com
PERSONAL PROFILE
A friendly, dynamic and methodical individual, seeking full time employment within East Kent, where
skills and abilities can be fully utilised. With much experience of Customer Service roles, I have developed
and maintained excellent communication skills, with an ability to work well within a team capacity, and
also act independently on decisions. I am able to provide a positive atmosphere within the workplace,
and with previous supervisory experience, I am a good motivator and can work well under pressure.
KEY SKILLS
Strong Customer Service Skills
Telephony & I T Skills
Positive and responsive attitude
Loyalty and Commitment.
EMPLOYMENT HISTORY
2011- PRESENT: CO-OP GROUP, MINSTER : CustomerTeam Member
Duties: Cashiering, Promotions, Stock Rotation, Price and datechecking, authorisation
Of Petrol Pumps.
2009-2011: DWP-JOB CENTRE PLUS : ADMINISTRATIVE OFFICER
Duties: Signing Claimants on a daily basis, with in excess of 50 interviews per day.
Ensuring that customers areactively seeking employment, and giving advice on
Job searching. Working within a target driven environment, meeting strict
deadlines and demanding targets.
2008-2009: NHS: CANTERBURY HOSPITAL : Patient Service Centre Agent
Duties: Dealing with appointments, referrals, inputting data onto the in-house
computer system, (PAS), switchboard duties, liaising with patients and various
Health Professionals, adhering to Data Protection and Health and Safety.
2007-2008: NAT WEST BANK PLC: Customer ServiceOfficer
Duties: Dealing with all aspects of Customer Service, Cash Handling, Security,
Data Entry, working to targets, selling Products & Services.
2006-2007 MARKS & SPENCERS: Sales Assistant
Duties: Customer Service, Cash Handling, selling Products & Services, dealing with
Enquiries and customer orders.
1998-2006 BARCLAYS BANK PLC: PERSONAL BANKER/CASHIER
Duties: Introducer of Regulated Products, Agreement of new accounts, overdrafts,
Loans, using the Credit Scoring system, Cashiering, security, data processing.
