1. Dennis Morales
West New York, New Jersey
dennismorales67@gmail.com
United States Marine Corp
1984 – 1988
Military Operations Specialist - 2512 Telephone Communications Training, Camp Lejeune, North
Carolina.
Military Operations Specialist – 2513 Satellite Installations and Maintenance Training, Shepherd Air
force Base, Wichita Falls Texas.
Time Warner Cable
December, 1988 - 2009
From an entry level Technician I worked my way up to journeyman helping maintain the existing
HFC System and adjusting legacy equipment including but not limited to all Audio/Video equipment,
perform regular frequency check of Modulated/Demodulated synchronized devices, Worked with a
team to install and maintain new digital simulcast dish network. Helped convert the old HFC System to
new digital Network. Worked independently under minimal supervision, by performing tasks
associated with the installation, acceptance and maintenance of Transport equipment, Signaling (such
as ss7), Private Line and Data Services, install Channel Servicing Unit/Data Servicing Unit
(CSU/DSU) and Customer Premise Equipment (CPE). Responsible for the outside plant network
including metro and long haul fibers. Performs a wide spectrum of moderately complex assignments
requiring alternative analysis, innovation and judgment. Assumes all routine tasks for major or multiple
projects, and periodically called upon to be involved in decision making. Excellent interpersonal skills,
Can take role as team leader, can mentor or train other Technicians.
TW Telecom 2009-2014
Was recruited as a Network Tech II whose essential duties included but were not limited to
Installations, provisioning of all CPE equipment, testing and maintaining DS0 through OC192 services,

2. all types of Transport equipment including core system servers, familiar with Signaling, Private Line,
data services, (CSU/DSU) and Customer Premise Equipment (CPE). Monitor network operations and
resolve moderately complex network monitoring problems. Access local systems to provide test results
to superiors for further analyses, Years of experience using different types of OTDR equipment locating
fiber optic faults on OSP networks, Troubleshoot and turn up building services offering a point of
presence. Can perform site surveys, fiber fault locating and oversee splicing of Metro/Long Haul
outside Plant fibers. Monitor routes and execute restoration in the event of a service interruption, pro-
actively responds to potential problem areas to ensure integrity of the network. Perform
preventive/scheduled maintenance and inspections on equipment and on the network infrastructure
including, but not limited to: HVAC systems, high voltage and low voltage electrical systems including
DC Power Plants.
Responsible for asset management to process deliveries and replenish consumables. Coordinate
shipping and receiving of materials. Operate and maintain tools, test sets, and electronic equipment
including, but not limited to Fiber optic transmission equipment, light-wave multiplexing equipment,
digital multiplexers, channel banks, circuit termination equipment, AC and DC power equipment, all
type of OTDR equipment to determine fault on strand and technical writing to report if any faults were
determined, various BER type test equipment. Provided technical assistance, coaching and mentoring
for Technicians to help complete work orders, trouble tickets, and maintenance tickets efficiently to
provide optimal metrics for On Time Performance (OTP), Mean Time to Respond/Restore (MTTR),
and maintenance activities.
Basic Qualifications
As a Field Technician I can use a variation of tools and test sets. I have a valid driver’s license
“available upon request” and have worked in all weather conditions. Attention to detail with good
organizational capabilities. I have the ability to prioritize projects with excellent time management
skills.
Knowledge
Over 26 year’s Technical experience in the telecommunications field. Have worked in all types of
data center environments. Technical expert with standard telecommunication practices. Strong with
internal and external networks.
Technical Skills
Mastered knowledge of standard telecommunication practices and technologies including but not
limited to different types of signal Transmission (DSO, POTS, DDS, FT1, DS1, E1, DS3, Sonet/SDH,
Switching, SS7, Trunking, Fast/Ethernet and Gigabit/Ethernet, efficient using Networking Protocols
including TCP/IP, UDP, SMTP, FTP, I am familiar with all types of Router Installations including script
Configuration for various platforms). Strong technical and mechanical background with experience of
the latest generation transport gear, critical infrastructure and HVAC systems, high voltage electrical

3. systems including low voltage DC Power Plants found in most Telecommunications facilities, 26 years’
experience in fault locating fiber optic cable, right of way efficient in As-Built designs. Experience in
all four major technical disciplines. Technical disciplines include Transmission (DS1/DS3/SONET and
Switching /SS7, TCP/IP Higher layer Protocols) Outside Plant design and fault location, Mass fusion
Splicing, etc... Understand the importance site maintenance, security and cleanliness. Excellent
troubleshooting and organizational skills. PC skills and well versed in Microsoft Windows and Office
applications. Ability to quickly learn corporate databases.
Education
Fiorello LaGuardia High School
Some College TCI, NYU
USMC
Focus on Data Boot Camp provided by TW Telecom.
Certifications
IBEW Network Testing Equipment, Pan-Net Cabling Systems, Systemax Data
Technology Installation Seminar, Siecor ST and SC UPC/APC Fiber connectors, Alcatel-Lucent
Metropolis DMX Access Multiplexer Operations and Maintenance, Cisco 15454 Operations and
Maintenance, Carrier Access Adit 600, Acterna Network Testing, T-Berd Test equipment, Trained and
certified in Customer Service.
Expert in fiber methodology, Certified OTDR, Fiber Characterization and technical writing.
Accomplishments:
Co-Founder CORE 5 LLC. Senior Partner, Field Operations and Engineering.