Debra McDonald is a seasoned management professional with over 15 years of experience as a Community Manager and Marketing Director for various property management companies in Florida. She excels at establishing relationships, team building, budgeting and finance, customer relations, and multi-operations management. McDonald has a track record of exceeding financial goals, improving occupancy rates and retention. She is skilled in resolving complex issues, adapting to changing needs, and driving results.

1. DEBRA MCDONALD
2171 Southwest 90th Avenue, Davie, FL 33324 C: 954-701-5697 lidldeb@aol.com
Seasoned management professional who excels in establishing excellent working relationships with
customers, employees, vendors and contractors. Versatile Manager focused on team building and talent
development. Driven to surpass company goals while thriving in deadline-driven environments.
Budgeting and finance
Vendor sourcing and negotiations
Customer relations
Multi-operations management
Project controls
Contract management
Advanced cost control techniques
Complex problem solving
Yardi, One Site & AMSI
Real Bridge Budget
Yieldstar
Excel
New product introductions
Customer-oriented
Revenue adjustments
Accounts payable and receivable
Talented multi-tasker
Flexible thinker
Complex problem solving
Customer needs assessment
Results-oriented
Personnel management
Community Manager, 01/2005 to 11/2015
Greystar – Plantation, FL
Prepared program operating budgets, budget reports and monthly financial performance reports.
Trained other Community Managers and Regional Managers on Real Bridge budget program.
Exceeded budgeted Net Operation Income over 10% year-to-date in 2015.
Implemented several "other income" programs exceeding budget over 26%.
Retention rate 81% in October 2015 and 62% year-to-date increasing renewal rates 5% or higher.
Received 15 awards for operational excellence.
Increased occupancy 3% above budget throughout the year.
Prepared reports for sale of property touring all prospective buyers
Assisted in due diligence for other properties including property inspection, file audits, market survey's
and budget preparation.
Managed property rehab projects involving exterior painting, seal coating and landscape design. Interior
upgrade program including HVAC replacements, counter tops and appliances.
Organized charity events for St Jude Children's Hospital for entire South Florida region involving golf
tournaments raising over 50K.
Planned community events for resident satisfaction
Held regular scheduled staff meetings involving leasing goals, safety requirements and income/expense
projections.
Processed all invoices for property and check distribution to vendors.
Community Manager/Marketing Director, 05/1998 to 12/2004
Berkshire Reality – Plantation, FL
Prepared program operating budgets, budget reports and other financial performance reports.
Achieved top performer nation wide for exceeding income projections and occupancy goals
Manager of the year
Best Marketing Award
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY

2. Property of the year twice
Promoted to Marketing Director for 3200 units in six cities conducting training classes for leasing staff,
leasing incentive programs and event planning to increase leasing activity and resident retention. Also
developed advertising ads for each.
High School Diploma: 1974
Wheeler High School - Marietta, GA
Past Director of South East Florida Apartment Association
Continuing education in several topics regarding multi family management
Annual re-certification classes for Fair Housing, Sexual Harassment and Legal seminars
Managed several new Lease-up communities and other garden style properties for the following
companies:
The Finger Companies, Coral Springs, FL
The Morgan Group, Sunrise, FL
ZOM Residential, Clearwater, FL
Southern Investment Properties, Bradenton & Tampa, FL, Regional Property Manager
National Reality, Boynton Beach & Ft Lauderdale, FL, Regional Property Manager
Beztak of Florida, Plantation, Parkland, Sarasota & Coral Springs, FL, Property Manager promoted to
Marking Director
Butler Properties, Boca Raton, FL
The Metro Companies, Dunwoody, GA
The Ledeck Company, Memphis TN, Property Manager promoted to Regional Manager for 11
properties.
Reduced company annual costs by more than 4% through daily monitoring of financial statements to lower
monthly expenses.
Increased company revenue by 10% in one quarter by introducing additional income ideas not budgeted
and exceeding occupancy goals. Expenses year-to-date were also lower than budget. Delinquency was
consistently under 2%.
Reduced employee turnover by 100% with daily motivation and team building listening to their ideas and
involving them in specific projects outside their role of responsibility.
Implemented the successful exterior upgrade program on time and under budget.
Implemented the successful interior upgrade program on time and under budget.
EDUCATION
ACCOMPLISHMENTS