1. Bridget S. Laszlo
2055 Old Hwy 20, Marshall, NC 28753 ● (336) 392-7490 ● bridget.laszlo@gmail.com
Results Driven Sales/Customer Service professional with Sustainability focus
Key Skills:
nd Customer Service focus
Leadership:
Online Sales Customer Service Manager/Retail Shift Lead
Shipping and Receiving Manager
Excellent Team Building skills and drive to expand professional training
Awards/Licenses/Certifications
Sustainable Technologies Student of the Year Award, 2012
Specialization in Renewable Energy Certificate, 2012
Specialization in Energy and the Environment Certificate, 2012
EcoBroker Real Estate Designation, 2008-2010
North Carolina Real Estate License, 2007-2010
NC Early Childhood Certificate, 2004
Recent Accomplishments
President, CPCC Students 4 Sustainability Club – Charlotte, NC 2010-2012
and Implemented volunteers for American Sustainable Business Council at 2012
Democratic National Convention for forums and panels and receptions.
brand and identity; Procured S4S club logoed t-shirts
provided information and opportunities
Pioneering Committee Member, Triad Green Building Council – Greensboro, NC 2007-2010
ials
Committee Member, Northern Lakes Land Use Area Planning Committee – NC 2006-2007
ucational lectures and seminars, collaborated on creation of area vision
statement, supported plan at public hearings.
2. Education
A.A.S. Sustainable Technologies, Central Piedmont Community College, Charlotte, NC
May 2012
Coursework: Environmental Science, Renewable Energy Technologies, Issues in
Sustainability, Energy Use Analysis, Photovoltaics, Modeling Renewable Energy Systems,
AutoCAD, Manufacturing Processes, Environmental Law Certificate
Project: Sustainable Technologies Capstone Project - Energy Audit on dorms at Montreat
College
Published Report: http://www.scribd.com/doc/94716865/Bridget-Laszlo-Capstone-Report
Recent Employment History
Online Sales Customer Service Lead - Toys & Company, Charlotte, NC (2010-Present)
Daily management of high volume on-line sales and exclusive customer service
representative for regional retail operation including product inventory, shipping and
receiving; Management and training of sales floor and warehouse staff; Maintenance of
computerized product inventory and reporting software; Direct customer interface for on-line
ordering and logistics; Special project assignments handling difficult, incorrect, late orders,
logistics and high-touch repeat customers interactions via phone and email.
(2010-2014 – Sales floor manager overseeing opening/closing duties, coordinating daily
accountabilities, resolving register issues, training of new staff on policy and merchandizing)
EcoBroker/Realtor - Coldwell Banker Triad Realtors, Greensboro, NC July 2007 - Dec 2010
Earned EcoBroker’s Real Estate License with large national real estate corporation; One of
only six agents to hold the designation in the City of Greensboro; Daily participation in all
phases of residential real estate transactions including assisting clients in establishment of
needs, writing offers/contracts, and negotiating sales; Designed & implemented original
marketing campaigns; Created & coordinated online and print advertising and home market
analysis reports; On-site sales experience.
Other Experience:
Lead Teacher - Childtime Learning Centers, Jamestown, NC (2004-2007)
Caregiver - Kids R Kids, Greensboro, NC (2002-2003)
Skill Summary:
New employee training
anpower scheduling
proficiency
Merchandising and restocking
, eBay, Newegg, Jet, and 3rd
party
website navigation and order management
Shipping /Receiving /Warehouse experience
independently managed Customer service/
Conflict resolution
oftware usage daily
and headquarters software proficiency