1. DEBASIS BERA
Address & Contact Personal Details
Vill+ P.O- Kaijuri
Dist- paschim medinipur
West Bengal-721212 DOB: 1 Mar 1989
Nationality: Indian
Tel: +918758423771 Marital Status: Married
Email: debasisbera13@yahoo.in
Career Objective
Seeking a role as an Asst.F&B manager in the hospitality industry to contribute towards the growth and development of the
organization by sharing the knowledge and experience gained and achieve the organizations goals.
Education
Bachelor of Hotel Management, 2006-2009
Annamalai University, Tamil Nadu
Senior Secondary, 2004-2006
Chaipat High School, West Bengal
Professional Experience
Operations Management
In charge of looking after the food and beverage, banquet events, conference & formal dining reservations, coordinate
with the customers to assess their needs and resolve any issues arising
Oversee the entire operation of the restaurant inclusive of formulating and implementing the departments Standard
Operating Procedures
Ensure proper and quality service is provided to the customers by taking feedbacks from them and providing
solutions to any issues arising
Responsible for the entire management of the banquet especially the ambience
F&B Operations
List out the menu which includes expensive as well as standardized portion in it
Coordinate the complete management of the restaurant including the food production and the presentation of the
food and beverage
Ensure the quality of the food is maintained at all the times
Inventory, Equipment & Quality
Look after the inventory including the cutlery, crockery, small ware, bond items and other food supplies
Perform inspections regarding the hygiene and quality of food being prepared and put forth the points of
improvement on finding any discrepancy
Regularly conduct checks of the inventories containing food and bar stock, assess the needs and accordingly order
food and bar supplies for the day to day operations
Customer Relationship Management
Maximize customer satisfaction by interacting with in house and potential customers and listen to their views and
suggestions
Strive to provide highest level of customer satisfaction to customers by attaining their satisfaction level
Organize catering events for the corporate clients
Team Management
Conduct training for the staff, prepare their charter of duties and set the targets to be achieved by them
Constantly watch over the performance of the multi skilled employee and impart training to them for their career
development
Appreciate and reward the employees by giving incentives and ensure a quality service is being delivered through
constant supervision and training
Impart practical and theoretical programs to enhance the skills and motivation of employees
2. Work Experience
The Fern Residency, Rajkot Apr 2016- Present
Assistant F&B Manager
Achievements
Started as Banquet Manager, Promoted to Asst F&B Manger
Achieved the revenue as budget
Reduced the attrition level
Successfully undergone audits
Got 87% in mystery audit -Fern residency – Banquet manager
The Fern Residency, Rajkot Jan 2015- Mar 2016
Banquet Manager
Achievements
In-charge to run F &B department (f&b department)
Performed staffing
Marketing and advertising
Increased TAC audit report from 70% to 85%
Saiva Continental, Dheradun Aug 2014- Dec 2014
Banquet Manager
Leisure Inn, Gurgaon Jul 2013- Jul 2014
F&B Executive
Ramada Plaza, Varanasi May 2012- Jul 2013
F&B Executive
Le Meridian, Ahmadabad Oct 2009- May 2012
F&B Supervisor
Achievements
Selected for an “Half year best performer” from Jan’10 to June’10
Won the ”Starwood Food Safety Audit “certificate in 201
Won the certificate for “Bengali Food festival” in 2010
Chosen as an Employee of the year 2010
Selected as an “Outstanding care of business” in the year 2009
Grand Sarovar Premier, Mumbai May 2009- Oct 2009
Hotel Operation Trainee
Web Centric Skills
MS Office
Internet skills
Micros
Opera
Ids & Shaw man
Symphony
Projects
Completed 24 weeks Industrial Training from Dolphin Hotels Ltd. in F&B Service, F&B Production, Housekeeping and
Front Office department
Worked with Hotel Kenilworth (Kolkata), Hyatt Regency (Kolkata), The ITC Sonar Bangla (Kolkata) & Peerless Inn as a
Trainee
Trainings
First Aid
Fire Fighting
Food, Safety & Hygiene
3. Creating link with internal Customer
Delivering on our promise
Welcoming Guest Training
Training for interviewing new staff
Special Events
Organized VVIP Catering of 2000 Person for Honourable president of India in March, 2016 at Air force station,
Jamnagar, Gujarat
Out Door Catering for 3800 person in Feb, 2016 at Rajkot.
In charge for Events of India and South Africa Cricket Team on October 2015 at Rajkot, Gujarat.
Handled Events of Vibrant Gujarat for 5000 persons, 2010 at Ahmedabad, Gujarat
References
Mr Rajesh Sudan
General Manager
Soul Vacation Hotels & resorts Goa
Tel: +919960605818
Mr Kamala Kanth Khatua
Food & Beverage Manager
Concept Hospitality
Tel: +918658825993