1. Tam Kim Ngo
8225 Chelwynde Ave. Philadelphia, PA 19153
Cell: 484-350-7658 Home: 215-594-5419
TamKimNgo@comcast.net
Experiences
Life Insurance Agent in training Transamerica Financial Group, WFG Bala Cynwyd,
PA Salary: Commission Based
• Attend meetings, seminars and programs to learn about new products and services, learn new
skills, and receive technical assistance in developing new accounts.
Head Start Teacher Your Child’s World Philadelphia, PA Salary:
$39,000/Year
• Ensured parents’ involvementin the process to improve a child's readiness for
kindergarten.
• Welcomed and worked with parent volunteers in the classroom.
• Participated in engaging children in health and nutrition activities through family-style meal
service.
• Planned,implemented,and evaluated the educational environmentand programming of
their classroom(s).
• Completed classroom planning documents on a weekly basis.Implementing age-,
developmentally-,and culturally-appropriate classroom activities and experiences for the children.
• Completed formal and informal child and classroom assessments and progress reports,
per required timeframes.
• Provided a family-friendlyand focused environmentthat includes frequentinformal
communication with caregivers as well as formal quarterlyconferences (2 home visits/2 in house
conferences).
• Sensitive to individual children’s differences and needs,and willing to adjustthe program,
curriculum,and/or environmentto meetthose needs.
• Participated in field-based professional developmentopportunities.
• Adhered to all companypolicies and procedures.
• Attended and participated in all Academy staff meetings,and assists where needed.
• Motivated classroom colleagues bymaintaining a positive attitude and leading by
example.
• Willing to work in a team environment;willing to share ideas and be open to other’s;is
flexible and willing to compromise.
• On time to work every day and to follow the companydress -code.
• Always use appropriate language and treateveryone with respect,exhibiting a genuine
positive attitude towards all children,families,and Academycolleagues.

2. Preschool Teacher/Center Director United Academy Inc. Philadelphia, PA
• Teacher: prepared students for Kindergarten,planned and carried outa curriculum that
targeted different areas of child development,developed schedules and routines,organized activities and
established and enforced rules to maintain order
• Director: supervised staff,hired and trained new staff, provided training and professional
developmentopportunities for staff, establish policies and communicate them to staffand parents,helped
staff resolved conflicts,managed finances and ensured facilityis maintained according to City and State
regulations
Customer Service Representative Ecount Conshohocken, PA
• Data entries, answered customers' incoming calls and emails and returned customers'
miscalls, maintained
excellent relationship with customers,assisted Human Resources Departmentand Customer SpecialistDirector with
other side projects as needed
Bilingual Teacher J.W. Catherine Elementary School Philadelphia, PA
• Integrated School District and Modified Dual Language program's (MDL) curricula into
lessons and activities for grade K-3rd, researched resources and materials for the program, communicated
to parents in both verbal and written forms and attended Professional Developmentand MDL conferences
Manager V & N Deli Philadelphia, PA
• Managed staff, daily expenses,income and inventory, kept up with licenses renewal,
regulations and requirements and assisted chefwhen needed
Summary
• Childcare professional skilled atremaining calm under pressure while keeping the daycare
setting lightand playful
• Work hard to identify and address behavioral and educational issues.
Highlights

3. • Daycare managementprofessional
• Behavior managementtechniques
• Team leader
• Reliable
• Approachable
• Positive and cheerful
• Active listener
• Classroom management
• Punctual
Accomplishments
• Worked with special needs children,including those with learning disabilities,mental
challenges and physical impairments
• Solved severe child behavioral issues in positive and constructive ways
• Consistentlyreceived positive feedback from parents
• Designed and implemented age appropriate milestones for studentassessment
Presentations
• Planned and presented importantenrollmentand program information to inquired parents
every September atYoung Hearts Childcare and Learning Center EnrollmentOrientation.
Skills
• Supervised and lead teachers
• Hired and provided training and professional developmentto new staff
• Established and communicated policies to staffand parents
• Developed educational programs and seteducational standards
• Resolved conflicts between staff
• Assisted staffin communicating with parents
• Established budgets and setfees for programs
• Developed age appropriate milestones and assessments for students and communicated
progress to parents
• Ensured facility is maintained and cleaned according to City and State regulations.
Education
Bachelor of Science: Elementary Education
Graduation date: May 2000 G.P.A. 3.30
Pennsylvania State University University Park, PA
Credentials
Criminal Background Clearances from Rover.com, Care.com, and School Employment

4. FBI Fingerprints Clearance from PA Life Insurance Employment
FBI Fingerprints from Private, Charter and Public School Employment
Child Abuse Clearance from Private, Charter and Public School Employment
First Aide/CPR Certificate
Fire Safety Certificate
Private Academic Certificate
PA Life Insurance License
Anti--Money Laundering Certificate