1. DAGMAR​KLOSENSKI
89 Dean Drive, Hollis Center, ME 04042 | H: 2078097274 | C: 2078506051 | ​dagmarklosenski@gmail.com
SUMMARY
Results-focused management professional offering over 15 years of progressive
leadership experience. Transforms high-potential staff into outstanding leaders who
demonstrate the creativity and savvy that is critical to financial and operational
success.
CORE QUALIFICATIONS
Leadership Inventory control
Strategic Planning Change management
Team Building Cross-functional team
Cross Culture Communication IT Management

2. PROFESSIONAL EXPERIENCE
08/2007 to Owner Fashion Designer
10/2015 SashCouture​- Portland, Maine
● Execute integrated Advertising Campaign across multiple media channels.
● Define strategy and business plan for wedding dress and attire business
● Manage team of 4 of professionals.
● Built Internet based business
● Boost international sales
● Design newest lines of wedding dresses
● Plan photo shoots for magazines
02/2005 to Store Manager
01/2007 Clay's Women's Boutique​- Portsmouth, NH
● Managed large boutique store specializing in women's clothing and
● accessories
● Worked closely with store owner in all aspects of company business
● Led all recruitment and hiring processes / initiatives
● Responsible for Inventory
● Excellent Customer Service
● Supervised store employees and conducted all performance reviews
● Dealt with customer inquiries and concerns
● Prepared payroll
● Responsible for Store Success, Sales and Training
● Reached or exceeded our Sales Goals, increased business about 25%
● or more per month
01/2003 to Store Manager
01/2005 Jones - New York Kittery Outlets​- Kittery, Maine
● Was first hired as the Assistant Manager
● Promoted 6 months later to Store Manager of the Jones New York
● Country Store
● Responsible for all hiring, merchandising, goal setting, and operations of
store, incl. preparing Payroll and Scheduling
● Motivated and mentored co workers
● Consistently met revenue goals and grew business by 25 to 45%
● Inventory
● Excellent Customer Service
●

3. PROFESSIONAL EXPERIENCE IN EUROPE
03/2001 to IT Project Manager
05/2002 RI Solution - Retail Info Systems ​- Vienna, Austria
● IT Project Manager
● Provided trending and performance analysis of enterprise class storage
systems.
● Researched new trends and technologies leading to testing and justification
for deployment.
● IT Project Manager for new POS System in all Department Stores,
● testing POS Systems functionality and making sure, the Austrian
● Currency and Euro Currency are working in the systems parallel to each other
● Oversaw local IT infrastructure including servers, security, networking,
storage systems and desktops.
● Analyzed and created new configuration for packaged software to meet
business and system requirements.
● Worked on large enterprise and business critical applications.
● Established requirements for new systems and modifications.
● International B2B
● Full SDLC project management, project evaluation, project analytics
● Performed consulting duties including, but not limited to technology, process,
strategy
04/1998 to
01/2001 IT Project Manager, IT Recruiting, Software Developing
Trenkwalder ​- Vienna, Austria
● Team member of Software Development for HR, Payroll and
● Billing Department
● Developed accurate development estimates and drafted project resource
plans.
● Delivered detailed feature road-maps that included action items and project
targets.
● Hired and trained new software developers for the Technology
● Center in Bratislava
● Managed the local IT team, allocating resources to ongoing projects and
enforcing deadlines.
● Maintained in-depth knowledge of distribution platform

4. 07/1996 to IT Recruiting, Software Developer,
01/1998 PLUSCOM ​- Vienna, Austria
● Worked with the Software Department and the Programmers on the
Accounting Software "Master Finance", based on 4D platform
● (for Mac and Windows),
● Made sure, that all process are implemented correctly, tested functionality of
the program
● Designed a business plan for selling the software Europe wide,
● Installed Software at Customers, Trained Customers, implemented Software ,
customized Software, wrote user manual and handbook.
● Prepared and represented the Software at international fairs like Cebit in
Munich.
● Identified, developed and evaluated marketing strategies based on knowledge
of company objectives and market trends.
● Identified product problems and strengths and collected data on the customer
experience.
● Drafted user stories, use cases and functional specifications to support
product development
03/1988 to Head of Logistic and Quality Control Department
06/1996 Elin Ges.m.b.H​- Weiz, Linz, Austria
● IT Project Member for implementation of SAP (MM and Order
Process as well as logistic process to the different departments
from order to output, inventory control),
● Software Testing (Functionality)
● Working closely with higher Management Buyer for all logistic
and quality Department Equipment
● Head of the logistic department, reorganized the logistic department, new
structures formed and worked closely with the
● production departments, Responsible for the Inventory (28 000 different
items).
● Conducted qualitative and quantitative analysis of logistics operations using
simulation models and other tools.
● Negotiated contracts with outside providers to minimize costs to the company
and customers.
● Oversaw scheduling for the day-to-day activities of 6 transportation and 15
logistic employees
● Reconciled daily inventory in SAP
● Resolved problems for customers, warehouses and carriers
● Oversaw the organizing and product storage in stockyard areas.

5. EDUCATION
Final Examination Certificate, ISCED 3B
international business and trading
Secondary Business School​- Weiz, Styria, Austria
● Technical communication in the mother tongue and in English
● use of the foreign language in job-related and everyday situations
● Economic knowledge and skills for the solution of managerial
● tasks
● Knowledge and skills in all the fields of information and
● communication technology
● knowledge and skills in the field of marketing
● Development and independent completion of business deals as well
● as permanent customer service
● Selling and negotiation techniques
● Presentation and negotiation skills also in English
● Project oriented work in a team and individually to solve
● challenging managerial tasks
● Qualifications in the major fields of operational accounting and
● the ability to use standard software applied in business
● Business Management, Logistics, Finance and Supply Chain
● coursework
● Calculation of economic code numbers in preparation of decisions
● Self-initiative and creativity, completion of repetitive tasks in a
● directly responsible way
● Knowledge of job-specific legal regulations
● Managerial problem solving competence and specific methodical
● competence for that specific area
● Knowledge and understanding for different cultures and business
● traditions
LANGUAGES
Fluent in English and German.