1. CRYSTAL STARR OUTLER
718.200.8037
Outlercs@gmail.com
Goal oriented, team player, ready to provide a memorable client experience, utilizing strengths in:
Prioritizing Organization Sales/Promotion
Team building Problem solving Multitasking
Customer service Genuine interest in people Contract negotiation
EXPERIENCE
Body By Brooklyn
Spa & Lounge
Brooklyn, NY
April’11- present
General Manager
 Hire, schedule, direct, and supervise a staff of 60 within four departments.
 Ensure the practice of excellent customer service by all employees.
 Increase attendance for spa and special programming
 Coordinate and implement programs and events
 Develop, structure and enforce policies of employment, procedure and
customer service.
 Negotiate contracts and incentive agreements with clients, partners and
vendors.
 Manage budgets through audit and forecasting according to guideline.
 Attend training classes, seminars and community expos
 Research and strategize various promotions catering to all markets while
staying current with trends.
 Develop and maintain community and business relationships.
 Serve as liaison for partner and vendor interests
 Secure repeat features in print and on television
(2012, December),Reasons to Love New York. New York Magazine, 8th Annual edition, 79.
(2014, February 27) When in Robe. Timeout
http://www.timeout.com/newyork/clubs/when-in-robe-sepalcure-subset
Event Director
 Create, promote and execute packages and excursions.
 Hire, train and supervise team of social planners.
 Increase participation in promotional events.
 Utilize social media for promotion of social calendar.
Porta Décor Design
Bellmore, NY
Nov’08-May’11
Events Manager
 Participate in event, show and project brainstorms.
 Research, plan, organize and staff tradeshow exhibitions and attendance.
 Coordinate the details of over 200 appearances
 Work long and unpredictable schedules
 Travel 20% of the year
 Secure investors and corporate clients through networking
Entertainment Tonite Inc
Bellmore, NY
May’07- Sept’10
Assistant Event Coordinator
 Confirm staff, equipment and logistics for over 500 events
 Organize client contracts and event schedule
 Data entry and answer phones
Time Magazine
New York, New York
Dec’06- May’07
Events Assistant
 Manage guest list and invitations for TIME Dealer of the Year and TIME 100
Gala
Double G Productions
Syosset, NY
May’04-May’07
Events Assistant
 Data entry, answer phones, process client inquiries
 Assist in event décor and prop selection.
EDUCATION
Adelphi University, BBA in Management
May’08