1. 2517 Innisbrook Ct
Castle Rock, CO 80104
(720)301-9906
Smaspj4@gmail.com
Susan M. Jordak
Objective
History
Secure a position with a reputable organization, as a Customer Service
Representative.
I have earned a reputation for having open and effective communications with
management, staff, vendors and contractors. I have always focused on the
details of customers needs; quality of work and schedules. I have employed
these characteristics in any endeavor I am involved in.
Summary
Personal
With 20 years experience in customer service, I can very quickly become
productive and contribute to the company’s objectives.
I consider myself to be self motivated, innovative, dedicated, adaptive, and
persistent. I have a strong work ethic and desire to achieve objectives.
Experience Richmond American Homes September 2013- Present
Home Care Specialist
Grand Prairie Ford August 2012- July 2013
Service Advisor
Frontier Airlines October 2011 –August 2012
Customer Service Agent
TLH Daycare May 2003- October 2011
Owner
Ryland Homes July 2001- May 2002
Customer Service Representative
KB Home July 2000 - July 2001
Customer Service Representative
Education Ford Motor Company 2012
Master Certified Service Advisor
Frontier Airlines 2011- 2012
Customer Service Agent Training
American Institute of banking 1989- 1991
Banking Courses