1. Dear Madam Sir,
My Profile is as below:-
• Result oriented professional with around 13+ years of versatile experience across diverse organizational domains in
Times Group , Network18 & NDTV.
• Experienced on IT Infrastructure Management, Project Management, Vendor Management, Team Management,
Hardware and Application Support.
• Manage and supervise Team , all tickets/calls and ensure end to end closure and MIS Reports.
• Experienced on Storage and Data backup technology.
• Experienced on SLA management, Risk management, IT Policies , Disaster Recovery Plans – offline , online.
• Incident, Change and problem Management. Implementing ITIL v2011 practices
• Budgeting - Capex / opex and EOL equipment’s.
• Skilled on Workflow Designing, Set ups, Preparation of Reports, SOP, AMC, New purchases, Planning for upgrades and
EOL equipment’s
• Optimize resource utilization and manage day to day project activities in compliance to delivery schedules
• Review deliverables prior to passage to clients and implement methodologies for enforcement of project standards
• Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical,
decision making and leadership capabilities to enhance organizational objectives.
P.S. :- Thank you for taking the time to review my cover letter. I look forward to speaking with you and thanks again for
your consideration.
Regards,
Money Arora
07506373135
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2. MONEY ARORA
Permanent Address:- D-45, Ground Floor, Panchsheel Enclave, New Delhi-110017, India
Contact: 07506373135 Email Id: aroramoney@rediffmail.com , aroramoney@gmail.com
Career spanning 13 years of work experience
Core Competencies:
∼ Project Management
∼ IT Infrastructure Management
∼ Troubleshooting/ Maintenance
∼ Incident / Problem / Risk / SLA Management
∼
∼ Planning for DR – Offline / Online
∼ Client Relationship Management
∼ Cross Functional Team Coordination
∼ Capex/ Opex Budgeting.
Work Experience
TIMES Network (Bennett Coleman & Co. Ltd.)
Manager IT Working Since Feb 2014
Responsibilities:
∼ Working on IT Infrastructure Management , Project Management, Vendor Management, Team Management,
Application support.
∼ Working on Microsoft Products viz. Microsoft Office , Windows 7 , Windows Server, Storage , Linux , MAC,
FCP, Adobe, Smoke.
∼ Experienced on SLA management, Risk management, DR Plans – offline , online.
∼ Incident, Change and problem Management.
∼ Manage and supervise all tickets/calls and ensure end to end closure and MIS Reports.
∼ Handled Project on Internet Streaming on RTMP Protocol using Adobe Flash Media LIVE Encoder. This
Project was to Stream SDI Signal on WEB (You Tube).
∼ Handled online web based IT Helpdesk & OTG based Project for IT Helpdesk set up. This Project was to
Collect Data about “Daily Technical Calls, Solution Provided, Time Taken for Solution, SLA and
Knowledge base”, MIS reports and ensure end to end closure.
∼ Experienced in Storage (NAS & SAN), Backup Software, Omneon Media Grid.
∼ Skilled in Workflow Designing, Set ups, Preparation of Reports, SOP, AMC, New purchases.
∼ Optimize resource utilization and manage day to day project activities in compliance to delivery schedules.
∼ Review deliverables prior to passage to clients and implement methodologies for enforcement of project
standards.
∼ Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with
analytical, decision making and leadership capabilities to enhance organizational objectives.
∼ Implementing ITIL v2011 practices
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3. NETWORK18, Noida
Deputy Manager – IT Jun 2012 - Aug 2013
Responsibilities:
∼ Involved in setting up of Symantec Antivirus server.
∼ Prepare & ensure compliance to budget with regards AMC, new purchases, upgrades and EOL equipments
∼ Negotiate IT procurements from vendors based on requirements.
∼ Worked on SLA management, Risk management, DR Plans – offline, online.
∼ Incident , Change and problem Management
∼ Manage and supervise all tickets/calls and ensure end to end closure and MIS Reports.
∼ Experienced in Storage (NAS & SAN), Backup Software, Omneon Media Grid.
∼ Skilled in Workflow Designing, Set ups, Preparation of Reports, SOP, AMC, New purchases.
∼ Optimize resource utilization and manage day to day project activities in compliance to delivery schedules.
∼ Focus on designing, test plans, set ups including preparation of reports, SOP for Management
∼ Troubleshoot issues related to Network, Windows, MAC OS, Linux clients
∼ Manage AMC & maintenance of IT infrastructure, MAC, Linux, Windows Domain, Mail for Exchange, AD,
FCP, Linux- Smoke including setting up VIZRT Graphics Playout. Work on ITIL v2011 Practices
∼ Generate & update various reports for the senior leadership team
∼ Test & implement new technology based on organizational requirements
NDTV, New Delhi
Senior Engineer – IT Nov 2006 – Jun 2012
Responsibilities:
∼ Coordinated activities related to setting up of NAS (I-omega, Boston)
∼ Installing, configuring and Upgrading Adobe Suite Products on MAC and Windows.
∼ Maintained updated knowledge on Avid ISIS, I-News ( NAS set up & NRCS), APPLE XSAN, FCP, APPLE,
Promise Raid’s set up
∼ Worked on Omnibus Automation with GVG K2 Summit Playout Server, Openfiler (NAS OS), Centrify (AD
authentication of MAC OS), windows Server 2003 & AD
∼ Involved in setting up of Symantec Antivirus server.
∼ Involved in setting up of SAN (XSAN, QUANTUM), HP MSA P2000 Storage (RAID)
∼ Troubleshot issues related to engineering (Audio & Video), Network, Windows, MAC OS, Linux clients
∼ Involved in AMC & maintenance of the Broadcast IT set up
∼ Took Entire Set up Responsibility for Quantum SAN Set up for Windows , MAC and Linux clients .
Common data sharing and accessibility between Windows , MAC and Linux clients using Quantum SNFS
File system. Bandwidth monitoring and alerts
∼ Took Entire Set up Responsibility for VIZRT Graphics Playout Set up. This project included configuring VIZ
Artist , VIZ Engines ,VIZ GH HUB , VIZ Oracle database, VIZ MOS integration with OMNIBUS MOS and
AVID MOS. Playout and delivery through VCP and ticker Client. Complete Workflow SET up from
Designing till Playout using VIZ Components
∼ Took Entire Set up Responsibility for Autodesk SMOKE (Linux Based) , 3ds Max set up.
∼ worked on ITIL v2011 practices
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4. TOTAL TELEFILMS (P) LTD , New Delhi
System Engineer Sep 2005 – Oct 2006
Responsibilities:
∼ Involved in technical support & troubleshooting of MAC & WINDOWS based 40-45 Clients on Network (G5,
Windows PC, E- Mac)
∼ Managed servers like Play out, Metadata on XSAN & FORK Software including X-Serve Raids, G5, E- Mac,
etc
∼ Troubleshot & managed software related to XSAN & FORK day-to-day issues
NEW VIDEO (P) LTD, New Delhi
(Sony Broadcast/Professional Division/Apple Computer International, U.S.A)
Sales & Service Engineer Oct 2003 – Sep 2005
Responsibilities:
∼ Implemented strategies related to enhancing business generation for Sony & Apple IT Professional Broadcast
Quality Equipments.
∼ Involved in system integration of Sony, Non-Sony, Apple IT Equipments.
∼ Rendered technical support to customers and followed up on payment.
∼ Prepared commercial quote to customers based on FOB, CIF and FOR
∼ Worked on commercial & technical configuration of tenders
Education
∼ B.E. (Electronics & Communication Engineering), 2002 – First Division
Institute of Technology & Management (ITM), Gurgaon
Professional Development
∼ RHCE (Red Hat Linux 5.0)
∼ ITIL v2011 (F)
∼ Training from APPLE INDIA
∼ Training from SONY INDIA
Date of Birth: 12th August 1978
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