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Vishal Singh
8886933006
Vishy3006@gmail.com
# 124/125 Sri Rama
Residency, Balaji Nagar
Puppalaguda, Manikonda
Hyderabad - 500075
PROFESSIONAL PROFILE
Project Manager with 9 years of experience in team management. Adept in liaising between
business and technical areas to achieve on-time, on-budget and on-specification project
completions. Able to merge customer and user needs with business requirements, budgetary
restrictions and logistical considerations to meet project deliverables.
SUMMARY OF SKILLS
 Team Management, Mentoring and Training
 Excellentplanning,scoping, Forecasting , scheduling, and delivery skills
 Solid team empowerment, motivation, and leadership skills
 Strong documentation and reporting skills
 Excellent interpersonal, collaboration, and problem solving skills
 Excellent Verbal and Written communication
EDUCATION
 Prince 2
 Project Management Professional (PMP) Trained
 ITIL – Foundation – 2009
 Six Sigma Black Belt Trained
 Bachelor in Business Management– 2007
PROFESSIONAL EXPERIENCE
Program Manager(Jan 2009 – Present)
Unisys Global Services.
Plan, organize, direct, control and coordinate IT Infrastructure projects which includes projects on
setting up new offices, office moves, deployments of WAN and Wireless networks for Microsoft.
Customer Training Instructor - (March 2006 – Dec 2008)
Unisys Global Services
Implementation and Transition of New Accounts in line with PMI standards and delivery of Process
and technical training
Sr. Customer Service Executive
IBM – (Feb 04 – March 2006)
Provide first level Customer Service, to all IBM stake-holders (Internal and External)
Customer Service Executive
America Online (Aug 02 – Oct 03)
Taking care of sales activities with focus on achieving predefined target and growth

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Role Summary
Project Manager – Unisys
 Liaise with the regional IT Manager and gather requirements and agree on the delivery
date
 Planning project delivery and milestone list
 Established and documented the Conditions of Satisfaction
 Creation of the Statement of Work, Work Orders and BOM
 Project costs: Forecast and control Budget
 Hold Project Kick off meeting.
 Acquire resources for the project from various departments such as Networking and Data
Center Management teams.
 Ensuring an adequate budget is available for any required purchases
 Project procurement, covering order placement, tracking and budget control for product
and services orders
 Mediate with Vendors and follow-up on delivery of parts.
 Set up weekly status update calls with project stake holders.
 Manage Quality Assurance, Resolution of Issues and Status Review throughout the project
life cycle.
 Perform Quality audits and track the percentage of completion of work.
 Identify variation, Risks and Issues
 Create Risk register, Mitigation plans if the risk occurred and Issue registers
 Collecting information needed for network engineering and telephony
 Updating Project Tracker and the project folder with the required documentation, on the
team SharePoint site
 Create change requests and seek approval from CAB (Change Advisory Board)
 Coordinate with remote and onsite technical team during installation of HW
 Conduct UAT (User Acceptance Testing) and complete execution and sign-off
 Update the delivery date and approve invoice from vendors, close procurement.
 Budget reporting
 Post project review meeting and documentation of lessons learned
Customer Training Instructor – Unisys Global Services
 Understanding & analyzing the training requirement for each group based on the job
profiles and skill sets.
 Interacting with trainers & training organizations for designing training programs and
implementing the same –
 Spearheading training, learning and development process for the trainees & cross-cultural
training
 Evaluating the effectiveness of training programs by developing pre/ post assessment
programs
 Undertaken 27 migration and Implementations of new process.
 Identifying potential areas for grooming executives through regular assessments &
mentoring.

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Recommendations/Appreciations:
Kevin Thueson – Global Service Delivery Manger - Unisys
I believe that you have shown a high level of tenacity and perseverance in trying to get the
ITSM admin team to perform well. I admire your additional efforts in order to keep this ITSM
cleanup moving forward regardless of the ITSM admin performance. It is a testament to your
hard work that we are getting any ITSM updates done, and I would like to thank you for that
additional hard work.
Manoj John Mathai – Functional Manager - Unisys
Going by NEC mail, things seems to be very good between you and Shiva. I am very happy to
see it. Yours or anyone success is when one's PR is excellent. Keep it up buddy.
Vipin Kumar – Project Manager Unisys
“Vishal was the part of my project for a crucial client. Vishal demonstrated extraordinary
ability in performing the knowledge transfer and training the team on the crucial project
processes. He showed great presence of mind in managing the access testing and getting
around the issues with travel. He is a great asset to any team that wants to start up and he’s
someone to look forward to who can take up the mantle and guide.”
Nitin Bansal – Stake Holder – Unisys
“Vishal is among the few diligent trainers whom I have worked with. His attention to detail
and understanding of the content was always appreciated. His approach to training and clarity
in concepts is what makes him outstanding.”
Karuna Khanna – Stake Holder – Unisys.
“Vishal is an excellent trainer and very well equipped with his skills and talent. He is amazing
at tackling work and maintaining personal relations as well.”